# IM Shopper

> In-mall fulfillment team command center for order management and delivery coordination. (iPhone/iPad app by Instamall, LLC.)

- Source: https://appshunter.io/ios/app/im-shopper/id6772194510 (this page in markdown: same URL + `.md`)
- Developer: [Instamall, LLC](https://appshunter.io/developer/1820477289)
- Category: Business, Shopping
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 76 MB
- Languages: American English
- Released: 2026-07-13
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/im-shopper/id6772194510/reviews.md

## What is IM Shopper?

Instamall Personal Shopper is the official app for Instamall's in-mall fulfillment team. Instamall connects customers to luxury and lifestyle brands at local malls with same-hour, store-to-door delivery — and Personal Shoppers are the people who make it happen. This app is your command center for every shift.

RECEIVE & MANAGE ORDERS 
• Get new order assignments in real time with customer, store, and item details 
• View product specifics — size, color, and price — before you reach the store 
• Built-in navigation with store locations and walking directions inside your mall

EXECUTE WITH CONFIDENCE 
• Confirm each item with a simple Got It / Couldn't Get flow, with automatic customer refunds when items are unavailable 
• Guided photo verification at every key step keeps orders accurate and protected 
• A live status bar tracks your fulfillment window from assignment to handoff

STAY CONNECTED 
• Chat with your customer in-app throughout the shopping phase 
• Coordinate directly with your Delivery Driver and track their live location and ETA to your mall checkpoint

HANDLE RETURNS SEAMLESSLY 
• A dedicated Returns tab shows returns awaiting pickup at your mall
• Process approvals or denials at the store, right from the app

TRACK YOUR PERFORMANCE 
• Log shifts, review your order history, and filter completed orders by date 
• Monitor orders fulfilled and key metrics to stay on top of your performance

YOUR PROFILE, YOUR MALL 
• See your assigned mall, Pickup Point checkpoint, and PS User ID at a glance 
• Manage account settings, including logout and account deletion

## Key features

- Real-time order assignments
- In-app customer chat
- Built-in mall navigation
- Item verification and photo confirmation
- Return processing
- Performance tracking
- Driver coordination


## Frequently asked questions about IM Shopper

### What is IM Shopper used for?

IM Shopper is the official app for Instamall's in-mall fulfillment team. It acts as a command center for managing customer orders, coordinating with delivery drivers, and tracking performance during shifts.

### Can I use IM Shopper to shop for myself?

No, IM Shopper is specifically designed for Instamall's personal shoppers and fulfillment team members to manage orders for customers. It is not a consumer-facing shopping application.

### Does IM Shopper have ads?

No, IM Shopper does not contain advertisements. The app is free to download and use for its intended purpose.

### What devices does IM Shopper support?

IM Shopper is available for iPhones and iPods. It is designed to be used on mobile devices.

### How does IM Shopper help with order accuracy?

The app includes guided photo verification at key steps and a 'Got It / Couldn't Get' flow to confirm items. This ensures accuracy and protects orders, with automatic customer refunds for unavailable items.

### Can I communicate with customers using IM Shopper?

Yes, IM Shopper features in-app chat functionality that allows personal shoppers to communicate directly with customers throughout the shopping phase.

### How often is IM Shopper updated?

The latest version of IM Shopper is 1.0.2, which was last updated on August 8, 2026. Updates typically include improvements and new features for the fulfillment team.

### What are the age restrictions for IM Shopper?

IM Shopper has an age rating of 4+, making it suitable for users of all ages. This rating is based on general content appropriateness.

## Version history (last 4 releases)

### 1.0.3 — 2026-08-14

Performance improvements and onboarding phased rollout

### 1.0.2 — 2026-08-08

Performance improvements and onboarding phased rollout

### 1.0.1 — 2026-07-13

minor fixes

### 1.0.0 — 2026-07-13

No release notes.

## More apps by Instamall, LLC

- [Instamall](https://appshunter.io/ios/app/instamall/id6747268235)

All apps by Instamall, LLC: https://appshunter.io/developer/1820477289

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*