# Image Converter: JPEG PDF HEIC — user reviews > 455 indexed App Store user reviews of Image Converter by Fitness Labs, rated 4.70/5 from 9,028 ratings. - Source: https://appshunter.io/ios/app/image-converter-jpeg-pdf-heic/id1493793243/reviews - App overview in markdown: https://appshunter.io/ios/app/image-converter-jpeg-pdf-heic/id1493793243.md - Rating breakdown: 5★ 7,865 · 4★ 574 · 3★ 211 · 2★ 87 · 1★ 291 ## What do users think of Image Converter? Overall sentiment: neutral **Pros** - 🚀 Fast and easy to use - 👍 Simple and intuitive interface - 💡 Useful additional features (e.g., duplicate detection, video compression) - 🚀 Instant file conversion **Cons** - 🐛 Crashes and freezes - 🔒 Mandatory full access to photo library - 🔒 Privacy concerns with data handling - 🔋 High battery consumption **Commonly reported bugs** - Conversion results in corrupted or black/white images - Inability to locate converted files - Disappearance of existing files after conversion **Most requested features** - Option to retain EXIF data during conversion - Support for more file formats (e.g., RAW, DNG) - Batch conversion and multi-file selection - Ability to adjust image quality/size after conversion - Avoid subscription model, offer one-time purchase instead ## Newest reviews (17 of 455) ### 1/5 — Soucis de confidentialité *2025-11-06* Impossible à utiliser sans autoriser l’accès total au photo, donc poubelle ### 1/5 — No webp to gif *2025-10-15, version 1.2.3* Doesn’t work ### 1/5 — Scam :( *2025-10-06, version 1.2.3* Won’t let me cancel the free trial?? Keeps saying set up email and try again but there’s no option to set up your email UPDATE: I emailed support and immediately received an automated response saying that they are “doing their best here” and describing how to cancel the subscription through the App Store. Clearly predatory, they’re hoping people will not be able to figure out how to cancel then just not bother. ### 2/5 — Плохо *2025-09-10* Мошенники, списываю оплату. Автоматом, без пробного переуда ### 1/5 — Access *2025-08-10, version 1.2.3* It gives a 3 day free trial then payment. However it wants FULL access to your pictures and videos instead of limited access why? When I just want one picture converted. ### 1/5 — 변환 안되는데? *2025-08-08* 이거 변환 되나요? 왜 안되지? 3일 무료고 1년 결제 되던데 삭제 하면 자동으로 취소 되는거 맞나요? 결제 안되게 해주세요 ### 1/5 — 결제취소 어떻게 해요 *2025-07-07* 계약 해지 원해요 ### 3/5 — Works good, messes up pic order *2025-06-30, version 1.2.3* If you shoot with an iPhone in HEIC format, this app is great for converting them to jpgs. The annoying drawback is that the conversion process changes the file names to a annoyingly long name and screws up your picture order. Could this be addressed in future updates? ### 2/5 — Проблема с подпиской *2025-06-08* Здраствуйте,решила затестить данное приложение и понять подходит ли мне,как итог после отключения пробной подписки ,не могу избавиться от попыток сервера списать денежные средства.Это очень угнетает ,не рекомендую данное приложение т.к связаться с поддержкой тоже не выходит . Остается только написать отзыв,что не хотела делать .Надеюсь проблема решится. **Developer response:** Dear User, We're deeply sorry for the inconvenience. You can always cancel your subscription through your device settings - iTunes & Appstore - Apple ID - View Apple ID - Subscriptions - Manage. Thank you for your comprehension. ### 1/5 — LOL it’s just a scam *2025-06-03, version 1.2.2* Won’t let you move past the sign up screen unless you allow access to all photos. Doesn’t work with “Limited photos”. Funny enough, it asks you to pay before you even get to that part. ### 1/5 — Doesn’t work huge scam *2025-01-23, version 1.2.0* Bought this and it doesn’t even work ### 1/5 — Cobros *2024-12-05, version 1.2.0* Acepte la prueba gratis de 3 dias, elimine la suscripción que iniciaría al termino del periodo de prueba y aun asi cobraron mas de 200 pesos por un dia de uso ### 1/5 — Identity Cyber Theft *2024-11-01, version 1.2.0* I just had gotten the app and given access to my photos which was required by app. I only wanted to give limited access but it want allowed. had only downloaded a few photos to change format. Less than 24 hours later, I checked app and there were photos with my identity and my boyfriend’s were driver’s license social security card and other private documents were listed on app. I hadn’t downloaded any of those. Someone had gone thru all of my private photos and selected these to steal identity. I am reporting this to the police and I want these criminals prosecuted and in jail. ### 1/5 — Downloaded this app and now have virus!!! *2024-10-19, version 1.2.0* Don’t Do It!!!! ### 1/5 — Blank Screen *2024-09-29, version 1.2.0* Ever since upgrading to the paid version, it no longer works, I just get a blank white screen. ### 1/5 — Garbage *2024-09-27, version 1.2.0* Won’t convert webp pics ### 1/5 — GOLPE *2024-09-26* No período teste converteu, agora que fiz a assinatura simplesmente NÃO FUNCIONA. EXIJO ESTORNO DO MEU DINHEIRO. ## Most critical reviews (10 lowest-rated) ### 1/5 — 환불 *2026-07-02* 3일차에 결제된다고 되어있었는데 바로 결제되네요.. 환불 부탁드랴요 ### 1/5 — Full library access in order to use the app. *2026-05-03, version 1.2.5* The app works, meaning it will convert your photos, but it only will do so if you give the app full access to your phot library. This is concerning because apps can store your photos once it has access to them, therefore this is a horrible app. Don’t waste your time with this. They also charge 9.99 a year but won’t let you select “limited access” only “full access”. ### 1/5 — Gold curve *2026-04-27, version 1.2.5* Pretty rubbish to me , don’t know who writes these reviews but not impressed ### 1/5 — Want’s full access to files *2026-04-17, version 1.2.5* The only way to use this app is to allow full access to all photos. You can allow limited access would not recommend. Would give no stars if that was an option ### 1/5 — BIG SCAM *2026-04-11, version 1.2.5* TO NOT DOWNLOAD !!! ### 1/5 — App did not work at all, scam *2026-03-01, version 1.2.5* This app did not convert anything after multiple attempts. I tried turning some photos from my phone into PDF or JPG when it was originally a JPEG. It said it converted them and went through the process but didn’t change anything. It also requires access to ALL of your photos to even get the app to work. Sounds like a scam.. I would avoid this app. ### 1/5 — Doesn't allow pdf TO jpg *2026-02-01, version 1.2.5* It only allows from photos to [whatever] ### 1/5 — 파일변환안됨/환불 *2026-01-29* 3일 무료체험후 결제라고 했는데 바로 결제가 되네요. 파일변환도 안되고요.환불 부탁드릴게요. ### 1/5 — scam *2026-01-14, version 1.2.5* scam ### 1/5 — Only works if you allow access to ALL photos *2025-11-15, version 1.2.5* App only works if you allow access to all photos. Thought it was only for trial version, but even after subscription, still only works if you allow them all access ## Most praised reviews (10 highest-rated) ### 5/5 — Super helpful *2025-12-07* Comparatively few converters allow to convert to svg, this one does, as well to most other formats. Great app, I use it quite often. ### 5/5 — Отлично *2025-06-16* Идеальное приложение для работы с документами, если компьютер не видит формат фото с телефона. Сейчас подписка на год, смотрю что-то пофиксили и теперь процесс конвертации проходит еще быстрее, супер 🤘👍 ### 5/5 — Good App *2025-03-12, version 1.2.1* Hope it will offer lifetime purchase or Giveaway ### 5/5 — Great *2024-05-09, version 1.2.0* This is a great app! Highly useful especially for using Cricut! ### 5/5 — Outstanding Performance *2023-12-09, version 1.1.8* Outstanding Performance. ### 5/5 — Куда пропала конвертация видео *2023-12-05* Хорошее приложение! А куда делать конвертация видео… просто пропала ??? Я не поняла… ### 5/5 — 不错 *2023-11-22* 不错 ### 5/5 — Best app *2023-11-15, version 1.1.5* Best svg converter ### 5/5 — Hfj *2023-11-14, version 1.1.5* Uughjjggybdd ### 5/5 — Best app to convert *2023-11-12, version 1.1.5* Highly Recommend 👌🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*