# ImaginAI - AI Art & Video — user reviews > 169 indexed App Store user reviews of ImaginAI by Scate, rated 4.60/5 from 3,121 ratings. - Source: https://appshunter.io/ios/app/imaginai-ai-art-and-video/id6468676714/reviews - App overview in markdown: https://appshunter.io/ios/app/imaginai-ai-art-and-video/id6468676714.md - Rating breakdown: 5★ 2,651 · 4★ 187 · 3★ 53 · 2★ 31 · 1★ 199 ## What do users think of ImaginAI? Overall sentiment: negative **Pros** - ✨ High-quality AI-generated images and videos - 🎨 Variety of creative templates and options - ⚡ Fast video/image generation process - 🎭 Fun and entertaining creative tool - 💪 Impressive AI capabilities for artistic expression **Cons** - 💰 Deceptive pricing model with hidden costs - 🔐 Requires subscription PLUS additional credit purchases - 📊 Limited credits included with subscription - ❌ Generated content often doesn't match uploaded photos - 🚫 Poor customer support and unresponsive team - ⏱️ Long processing times for video creation - 🎯 Inaccurate face recognition and distorted results - 🔄 No refunds for failed or poor-quality outputs - 📱 Unclear pricing structure and misleading advertising - 🚷 Difficult or impossible to cancel subscription - 💳 Continued charges after cancellation attempts - 🎬 Limited customization options despite premium pricing - ⚠️ No free trial available before purchase **Commonly reported bugs** - Generated videos/images show completely different person than uploaded photo - Distorted facial features (multiple heads, extra limbs, etc.) - Videos fail to process or get stuck in loading state - Generated content doesn't match selected customization options - Videos never appear in user gallery after creation - App crashes or freezes during account creation - Login issues with 'try again' error messages - Support email bounces back with delivery failure - Inconsistent quality between different generations - Gender and age misidentification in output **Most requested features** - Free trial period before requiring payment - Clear explanation of pricing and credit system upfront - Refund or credit option for failed/poor quality results - Ability to customize generated content (clothing, background, etc.) - Better face recognition to match uploaded photos - Unlimited or more generous credit allowance with subscription - Responsive customer support with guaranteed response times - Easy cancellation process - Refresh or earn additional credits with subscription - More diverse template options beyond dancing videos ## Newest reviews (19 of 169) ### 1/5 — Subscription *2026-06-06, version 3.0.34* It says with the yearly subscription you get unlimited videos. Yeah well you do not. Very misleading. ### 4/5 — Awesome *2026-06-05, version 3.0.34* This app is the best I love it. ### 1/5 — Scam- save your money *2026-06-02, version 3.0.34* It only gives u limited access ### 1/5 — Pathetic *2026-05-31, version 3.0.34* Worthless. You pay then you only have limited credits. Takes forever to make your video. Don’t get scammed like I did ### 1/5 — SCUM *2026-05-31* Do not Buy! **Developer response:** Really sorry to hear you've had such a bad experience with us. We're sorry things didn't work out, and we'd genuinely like to understand what went wrong so we can fix it. If you need any help, reach out to us at imagin@scate.ai. If you ever find the time, we'd really appreciate it if you could update your review and rating. Also make sure you're on the latest version of the app. ### 1/5 — only purchased product NO Free try *2026-05-31, version 3.0.34* Bad experience, Scam ### 1/5 — Review *2026-05-27, version 3.0.34* None of the pictures look like the person ### 1/5 — Avoid! It’s a scam *2026-05-24* Don’t even think about giving money to these fraudsters. I was bored and wanted to entertain myself one day so I purchased a weeks subscription thinking I could use their service for a week. It’s actually based on a credit system and believe it or not, after creating just 2 short 10 second videos my credits were used up and won’t be renewed until the next week. You can pay for more credits paying a ridiculous amount though. It’s a huge scam and I feel sorry for anyone who paid for this. Seriously, this is plain theft and should be illegal. **Developer response:** Thanks for reaching out. We're sorry you had a frustrating experience — the credit system can definitely be confusing at first. If you need help, reach out to us at imagin@scate.ai. If you find the time, we'd really appreciate it if you could update your review. Also make sure you're on the latest version of the app. ### 1/5 — Process is horrible *2026-05-23, version 3.0.33* Tried using this for a few simple pieces and every time it sent it back to me it was worse then before ### 1/5 — Waste of money *2026-05-22, version 3.0.33* After you pay $8 a week you get enough credits to make 3 videos. After that you have to buy credits the cheapest is $10 for enough credits to make 2 videos. They just charged for another week and they didn’t give any credits. I’ve made 5 videos and only one turned out good you can report video quality but will not redo it. Definitely not worth it. Don’t waste your money. ### 1/5 — Complete SCAM *2026-05-20, version 3.0.33* Don’t buy this. It will only allow you to create 2 videos, then force you to purchase more credits! I want a refund @apple ### 1/5 — Waste of money *2026-05-19, version 3.0.33* Minimal options within app, have to pay every time to make a new clip (on top of on going subscription) ### 1/5 — Garbage *2026-05-17, version 3.0.33* Face does not look like the picture , not worth it . Save your money ### 1/5 — Terrible *2026-05-14, version 3.0.32* Does explain the packages. I bought a yearly and thought you got credits every month…NOPE. It’s a waste because you have to continue buying credits. What a joke! ### 1/5 — Vegas *2026-05-14, version 3.0.32* Can’t save or share unless you subscribe. Scam ### 1/5 — DONT GET! *2026-05-13, version 3.0.32* This app is a HUGE scamming constant money grab after you pay for unlimited access they want more and more money. Reporting this app as this cannot be legal. 0 stars! ### 1/5 — Trash *2026-05-08, version 3.0.31* I thought purchasing pro for the YEAR meant unlimited , nope just an additional 600 (2 videos) for the YEAR 🫠 DONT BUY and customer service never responds when you need help. One of my videos never even made it to my gallery, so lost out on that one ### 1/5 — Scam!!! *2026-04-20, version 3.0.28* 7.99 week and you get 600 credits which is two videos! And only one of them worked the other ones said try later but kept the 300 credits no customer service available. Total BS DO NOT WASTE YOUR MONEY ### 1/5 — Deceptive *2026-04-18, version 3.0.28* AI Faces look nothing like actual photo. Can’t get two people dancing like on the Ad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Not Purchase *2026-08-10, version 3.1.5* Purchased annual subscription to be filled monthly. That was 1st part of Jun. NEVER REFILLED. Have emailed twice. NOTHING. NO ANSWER. writing the review first, then to a short sweet letter to the Attorney General’s office to get a full refund ### 1/5 — More worthless than the devs and there parents who should have been taken out by natual selection. *2026-07-28, version 3.1.5* More worthless than the devs and there parents who should have been taken out by natual selection. ### 1/5 — Not Happy *2026-07-25, version 3.1.5* Purchased App for a year. Every month I am supposed to receive more diamonds to make more videos. 4 months later and I haven’t received them for the last 2 months. Don’t buy this App ### 1/5 — Faces *2026-07-04, version 3.1.2* You tell it not to change the face and still does ### 1/5 — Not realistic *2026-06-22, version 3.1.2* Extremely disappointed. I paid for this app expecting realistic AI videos, but the results looked nothing like me. The videos were fake-looking, low quality, and completely different from what was advertised. I wasted my money on a product that did not deliver what it promised. To make matters worse, getting help or a refund was frustrating and disappointing. They did not refund me, instead they said there’s nothing wrong with the app instead of investigating. I would not recommend this app to anyone. Save your money and use a different service. Do not waste your money and buy. ### 1/5 — Deceptive do not buy *2026-06-17, version 3.1.1* You only can do two pictures even if you pay 7.99 for a one week trial. This is not cool ### 1/5 — Not worth it *2026-06-12, version 3.1.0* Doesn’t make a realistic face generation. It says cancel any time but that doesn’t mean you’re going to get a refund. ### 1/5 — Expensive *2026-06-11, version 3.1.0* This product in my opinion does not work well for the money ### 1/5 — Deceptive DO NOT BUY! *2026-06-09, version 3.0.34* This is totally a “bait and switch” app! Confusing, very poor quality of photo’s , what you choose you do not get. Customer service is a joke!! I cancelled my subscription still having 900 credits, I rather take my losses than keep getting screwed over by these jerks. ### 1/5 — Deceptive *2026-06-08, version 3.0.34* Subscription is not unlimited. After purchasing the subscription, they only let you make 2 short videos before having to purchase credits to do any more. Very misleading ## Most praised reviews (10 highest-rated) ### 5/5 — Simplemente vivan.🫶 *2026-05-30, version 3.0.34* Vivan🫶 ### 5/5 — Freda *2026-02-09, version 3.0.18* The best ever ### 5/5 — Finally does what’s advertised *2026-02-05, version 3.0.18* Being an artist for the past 6.75 decades i have used various media but what is possible with AI these days makes the sky limitless. ### 5/5 — The one *2026-02-03, version 3.0.17* Energy overflow app ### 5/5 — My wife *2026-02-02, version 3.0.15* ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Fun *2026-02-01, version 3.0.15* This app is fun to play with. ### 5/5 — Yooo *2026-01-30, version 3.0.15* I love this app🤣 ### 5/5 — my comfort zone *2026-01-14* Understand you only have one life on this earth use it wisely God, see you ### 5/5 — The best app *2026-01-13* Fun, made me laugh, very cool, lots of options ### 5/5 — Horrible *2026-01-11* After you pay have 600 credits you can choose supposedly wherever you want but they make what they want I pay for a video tiny dancer and they make me a picture 😏but they took your credits I want a background red and they make me a white one horrible if you want to restore you have to pay again Don’t waist your money in this application --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*