# imagineGo — user reviews

> 22 indexed App Store user reviews of imagineGo by Imagine Sdn Bhd, rated 2.40/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/imaginego/id6670481441/reviews
- App overview in markdown: https://appshunter.io/ios/app/imaginego/id6670481441.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 6

## Newest reviews (6 of 22)

### 1/5 — Useless

*2024-10-26*

Hopeless. Useless.
What a waste. No payment history can be seen, anything under the main menu cannot be selected. Payment balance is not shown.

### 1/5 — slow and less responsive

*2024-10-25, version 1.1.2*

slow and less responsive..waiting too long to receive OTP via email or mobile..

### 1/5 — Zero bill

*2024-10-21*

I find this app frustrating and unhelpful. It displayed a bill of zero, which I’m sure is incorrect. I’d be glad if it were accurate and I didn’t have to pay, but that’s unlikely. The previous version of the app worked better—why did you feel the need to change it?

### 1/5 — Where is my bill

*2024-10-18*

Yet another hopeless app. It actually has very little info. I want to see my bill and breakup. There is no bill. Only pay my bill. You want us to blindly pay the amount that you say is my bill. 
You dont know how to upgrade apps. You have already made three different versions of apps. I have has to download new apps and delete old apps. Thr amount of information in subsequent apps is reducing. It is painstaking yo keep loging in each time with an otp. Why cant i be logged in. Switching between accounts is a milti step process.

### 1/5 — No services available

*2024-10-05*

Cannot check balance, topup or purchase booster. Empty screen when click on my account.

### 1/5 — Worst

*2024-10-03, version 0.1.1*

Poor app, cant use, after log in, show me product only

## Most critical reviews (10 lowest-rated)

### 1/5 — can't see any data usage

*2026-03-12*

helpless. i want to know the balance of my data usage but there isn't. please update your apps, so that people know the balance/pymnt they have.

### 1/5 — Is this A working apa?

*2025-09-01*

App ani hidup kh o mati o inbetween? Trying to pay bil d klik goes to log in screen then into displaying your products, mana tia kn mbya bil bh eh, ujung nya late payment, mgmbil untung mcmani lecik eh. Bah mun tantu nda b fungsi app ani take it down sja, menyusahkan n memalukan sja

### 1/5 — Menyusahkan

*2025-06-02*

Menyusahkan

### 1/5 — Scam

*2025-05-23*

This apps make a lot of problems with the bills since last year

### 1/5 — Buggggggggg

*2025-01-16*

Crashes when opened

### 1/5 — Useless app

*2024-12-25*

App made in Brunei are so hopeless! there is no capable IT graduates from UBD, UTB, Cosmo, LCB & etc to made good app?

### 1/5 — the most annoying app ever

*2024-12-24*

non functional. keeps on updating and updating

### 1/5 — Degrading

*2024-11-14, version 1.1.8*

This is probably the second or third app replacement by Imagine. The app doesnt bring forward the past records of payment usage. It doesnt display the outstanding bill at all. Disappointed with how Imagine is degrading over the years. I’ll need to go the counter branch for making payment instead.

### 1/5 — OTP

*2024-11-14, version 1.1.8*

No SMS OTP as always when paying bill

### 1/5 — Useless

*2024-11-11*

Garbage apps and cannot compare to other international network

## Most praised reviews (6 highest-rated)

### 5/5 — Pls update

*2024-11-12*

Please update this app, and while you are at it.. pls improve the connection speed also.. thanks..

### 5/5 — Better than the previous one

*2024-10-02, version 0.1.1*

The app is more responsive compared to the previous one. I hope you can maintain the simplicity 

My only suggestion is try to check the spacing/font size again because i do believe everything actually can be fit into a screen without me having to scroll down

### 4/5 — Good User interface

*2024-10-01, version 0.1.1*

More user friendly than last time. Love it!

### 3/5 — Error

*2024-10-23, version 1.1.2*

The new apps seem doesnt show how many balance in voicd(minutes) after i purchase package flexi 5. Only the data balance is showed

### 2/5 — How to check for data usage?

*2025-03-16*

This app replaced the old one and call the new one innovative yet there hasn’t been an update where I can’t check how much data I used other than the percentage. This also includes the WebPortal version so how am I supposed to check my data usage and expect to pay according to what I owe if I don’t know what I pay for?

### 2/5 — remember me

*2024-10-11, version 1.1.2*

please set a ‘remember me’. It kept logging out. and it is troublesome to keep log in or better yet set a face ID log in.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*
