# iMassage — user reviews > 32 indexed App Store user reviews of iMassage by 2022 Rovos, rated 1.60/5 from 60 ratings. - Source: https://appshunter.io/ios/app/imassage/id6443875024/reviews - App overview in markdown: https://appshunter.io/ios/app/imassage/id6443875024.md - Rating breakdown: 5★ 6 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 48 ## Newest reviews (16 of 32) ### 1/5 — Will not allow me to register *2025-02-14* Will not allow me too register for this app as I see others have found the same problem ### 1/5 — Awful app *2025-02-07* The app is very basic and does not include control for feet. Bad interface, crashes a lot and no ability to set a user profile nor save your manual setting. Don’t bother with the app. ### 1/5 — Can't Login - Ever! *2025-01-02* Hi. Same as a lot of people on here. Every login attempt is met with an Error. Unfortunately, downloading and using this app is the first instruction given with the chair. ### 1/5 — Cannot login in App *2024-12-26* App doesn’t work. Tried to change password several times and always get a null message and can’t keep going. The is not good, but the chair is amazing! ### 1/5 — Horrible App Don’t Use *2024-12-15* The app has nothing but glitches. It also makes you add all sorts of personal info including asking you about your social media. Seems like an another China scam for data to me. ### 1/5 — Bad app developer *2024-12-11, version 1.0.19* What a nightmare to login to this app. Whoever designed doesn’t know basic coding. ### 1/5 — Terrible *2024-11-12, version 1.0.18* Might be the worst app I’ve ever loaded. Once online all you get is operation failed. A joke. ### 1/5 — Can not login *2024-11-07, version 1.0.18* Downloaded, created an account with email, will not allow me to login. ### 1/5 — -2 stars rating App is a “failure” *2024-09-18* I have attempted numerous times to complete the “manditory” questions to finish log in process. App gets “stuck” on 2nd page - information in put in but will not progress. No “next” button - and does not automatically go forward to next page. Only option is a “back arrow” which puts me back to base one with all info wiped out. Started over x3 - to no avail. Update: shut down app - went back in later in the day and was able to finish log in criteria … yeah!!! So I thought - only to get “failed” when I tried to actually use the app with my chair. This app has been a “failure” in all aspects so far. ### 1/5 — Can’t Login *2024-09-13* I purchased a massage chair as they promoted the app. With the app you can’t even log in. False advertising. If you see this don’t even bother downloading. ### 1/5 — Can’t log in *2024-08-24* Won’t let me log in. Tried resetting password multiple times. Really frustrating! ### 1/5 — Would put negative stars of review let me… *2024-08-01* App doesn’t work App logs in and every item you select says operation failed. Shows lots of buttons that are suppose to start different massage programs and does nothing. No support when you click on support. ### 1/5 — Won’t let me create an account. *2024-02-20* After about a dozen or so attempts on two different devices one an iPhone and one an iPad. The app will not let me create an account. Very frustrating! ### 1/5 — Can’t log in *2023-12-17* Hello a few suggestion profile creation so the system doesn’t need to scan you every time you use the system Creating custom massage. I can see you can press the favorite sign and create collection 1, 2, etc but it doesn’t allow you to rename it ### 1/5 — App keeps crashing *2023-07-28* The app used to work. Loved the extra options on the app for different massages. Then the app started crashing. Now unable to access the massages I loved to use with my chair that’s not available with the standard remote it comes with. 😞 ### 1/5 — Not able to log in *2023-07-27* Since buying my massage chair, I have never been able to log in. I have tried multiple times and tried changing my password multiple times still with no success. App doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to register *2026-03-11, version 1.0.24* When first trying to register the app keeps failing to send code to my email. I have check and made sure all spelling is correct ### 1/5 — NO STARS Cannot even log in after sign up *2026-02-14, version 1.0.24* Ridiculously frustrating! I signed up and immediately tried logging in: ERROR. So, I tried closing and restarting app….ERROR. So I tried forgot password: password change “successful”- then immediately went to log in: ERROR. So then I tried resend verification code multiple times by even reinstalling app: UNABLE TO SEND/EMAIL ALREADY SENT…….Disappointment does not even begin to describe this! I have pictures of all failed attempts, wish I could post them all! ### 1/5 — Fail *2026-01-14* Not able to register. Email fails every time. Big issue and disappointing results. Zero customer service. ### 1/5 — Garbage *2026-01-11, version 1.0.24* Won’t even register a new user account because sending email code fails. ### 1/5 — Failed to Send Verification Code error *2025-12-25, version 1.0.24* Can’t register with email after doing everything suggested. Generates endless error “can’t send verification code” for days. ### 1/5 — Login does not work *2025-12-11, version 1.0.23* App does not allow you to create login. Just keeps saying that the code can’t be sent ### 1/5 — Sign up + Login Failures *2025-12-06, version 1.0.23* Chair is great - but the app sucks. I haven’t made it past the login page. ### 1/5 — Can’t log in *2025-06-13, version 1.0.21* Set up the log in. Doesn’t work. Reset password. Try logging in. Doesn’t work. Repeat. ### 1/5 — Doesn’t work *2025-06-03* After many attempts doesn’t work log in ### 1/5 — Any advice *2025-02-15* I installed the app set everything up and when I try to login, I just get (NULL) Confirm. The chair is awesome, but the connectivity seems weak probably better with the app if it actually worked. I’d be happy to change my review if there’s some communication to help fix. ## Most praised reviews (4 highest-rated) ### 5/5 — Underrated app, 100% needed, and I have a must read registration tip for you *2025-08-27* This app operates my massage chair better than the Tablet. It also can save customized massage settings. In fact, this app actually saved me from hating my massage chair. Imaging paying for a tablet and expensive 4D chair and not being able to adjust how hard the rollers hit you? At one point, the rollers got hung up on my actual lower pelvic bone! This app controls both the speed and strength and not just the speed like the tablet. Whew! I’m not even gonna get into nearly being crushed to death at the shoulders. But didn’t have the app yet which makes cutting the air off entirely an easy 1 step click. This app improves safety. Now for the registration tip: This maximum characters for your password at registration is less than it states. If you can’t register, make your password smaller. I’m not telling how many I used, in case it’s been changed since. ### 5/5 — App works great! *2023-11-24* I like to use the app better than the remote. I can’t see the buttons on the remote! App works great ### 4/5 — App Works Fine *2024-09-29, version 1.0.17* Not sure why all of these reviewers can’t get it to work. After downloading I followed the sign up process. I found the verification code in my junk folder but it did arrive. For a phone number I used a fake one (not giving a Chinese company my real info). Then for most of the choices you can click “skip” in the top right. The app is kinda nice. It gives a bit more straightforward approach to making adjustments, including the reclining level which I can’t seem to figure out on the controller itself. The chair responds well to the changes made on my phone. I wish there were more options like “raise leg rest” or individually control certain airbags, but for what it is it’s good. Nothing great. But it does what it says and for that I give it 4 stars. ### 4/5 — Works good *2023-12-18* This app works fine with my massager chair. I can do any adjustments while on the phone without reaching to the tablet. Lot if functions i did not know my chair has until i opened this app. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*