# IMB Bank Mobile Banking

> Secure mobile banking app for managing accounts, payments, and loans. (iPhone/iPad app by IMB Ltd.)

- Source: https://appshunter.io/ios/app/imb-bank-mobile-banking/id456594865 (this page in markdown: same URL + `.md`)
- Developer: [IMB Ltd](https://appshunter.io/developer/456565453)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 4.20/5 from 5 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 169 MB
- Languages: American English
- Released: 2011-09-12
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/imb-bank-mobile-banking/id456594865/reviews.md

## What is IMB Bank Mobile Banking?

The IMB Bank App provides a smarter, simpler, more secure way to do your online banking. Future-facing and feature-packed, it comes with biometric ID, secure in-app messaging, easy payment manager, pay bills with BPAY®, real-time payments in-app, multi-sign transaction security, instant service updates, loan redraws from your phone*, card management, alert management, personal details updates and eStatements. 

Fast, secure log in  
Face ID and Touch ID for easier, faster, and more secure log in. You’ll find it hard to keep your eyes off, or your fingers. 

Message us within the app 
We’ll respond without you needing to stay logged in. With push notifications enabled in the app, you’ll be notified when we respond. 

Set up new payees  
Set up and authorise payments in-app, including two-to-sign transactions. Payment requests flash up on your payment home screen, so you never miss an alert. You’re in charge. 

Secure payment management from your mobile  
For businesses or accounts that need multi-person authorisations. Set up and authorise payees and payments in the app for faster, easier payment management on the go. 
 
Name your accounts as you please in the app  
To help you manage your finances at a glance. 

Set up Pay IDs  
Get organised using your phone number or email address linked to your nominated account. Now you can pay, or be paid, in seconds. Easy. 

Instant service updates  
Stay up to date with scam alerts, service messages and important updates delivered directly to your app. 

Redraw on your loan 
If you have a loan with a redraw facility, you can redraw on your loan, free in the app*. So, when you need to, you can move, fast. 
 
Card management 
If you misplace or lose your card, simply place it on hold or cancel it in seconds  

Banking alert options 
Personalise the notifications you want to receive via SMS or email 

Payment limit options 
Reduce or increase your payment limits to suit you# 

Easy personal details updates 
When your address or contact details change, you can update them in the app in moments 

E-statements available 
Get your statements online instead of in the mail – you can view or download them anytime anywhere 

To register your device for the IMB Bank Mobile Banking App, you’ll need to be registered for Internet Banking and SMS 2 Factor Authentication (2FA). 
 
IMB Bank Members not registered for Internet Banking and SMS 2FA should visit imb.com.au or call us on 1300 123 164. First time Internet Banking users will need to log on to Internet Banking at least once before using the app. 

When first registering for the Mobile Banking App, you will be asked to provide your usual Internet Banking login details. You will then be sent a one-time security code to your registered mobile number via SMS. You will need to enter this code to set up your secure 4-digit App PIN. Once your 4-digit App PIN is set up, this is all you will need to log in to the Mobile Banking App. Your App PIN can be changed at any time from within the Mobile Banking App. 

Important Information  
*. Minimum redraw amount $500. # Daily transaction limits apply. See the Product Disclosure Statement (PDS) for more information. 
For Terms and Conditions of use for the Mobile Banking App please refer to IMB’s website. Normal data charges apply. Check with your phone provider for details. Consider the PDS, available from IMB, before making a decision about IMB products and facilities. Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. ® Registered to BPAY Pty Ltd. ABN 69 079 137 518. IMB Ltd trading as IMB Bank | ABN 92 087 651 974 | AFSL / Australian Credit Licence 237 391.

## Key features

- Biometric login (Face ID, Touch ID)
- Secure in-app messaging
- Easy payment manager
- Bill payments with BPAY®
- Loan redraws
- Card management
- Instant service updates

## What do users think of IMB Bank Mobile Banking?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate
- 👍 Friendly and helpful staff
- 🚀 Quick transfers and transactions
- 👍 Good for older users
- 👍 Convenient online service
- 👍 Simple and efficient
- 👍 Great customer service
- 👍 Reliable when it works
- 👍 Good functionality
- 👍 User friendly interface
- 👍 Secure banking

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues and errors
- 🐛 Slow to open or load
- 🐛 Untrusted connection errors
- 🐛 Inconsistent performance
- 🐛 Outdated technology
- 🐛 New UI is janky
- 🐛 Payment issues
- 🐛 Not user-friendly for all
- 🐛 Keyboard covers login button
- 🐛 Difficult to navigate new UI

**Commonly reported bugs**

- App crashes on launch
- Cannot log in
- Untrusted connection errors
- Keyboard covers sign-in button on smaller screens
- Error message during transfers
- Scrolling back to the top of transaction lists
- Payments not processing correctly
- Balance showing current but not available
- App not working after iOS updates
- App not supported on older iPhones
- Unexpected error when resetting PIN/password

**Most requested features**

- Pull down to refresh
- Notifications for transactions/payments
- Ability to view previous sessions with receipt numbers
- Set default payment method (e.g., not defaulting to PayID)
- Chatbot for feedback
- Apple Pay integration
- Categorization of spending
- Dark mode

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/imb-bank-mobile-banking/id456594865/reviews.md

### 4/5 — Decent app but missing pull down refresh?

*2026-08-18, version 2512.9.0*

Only started using today and found everything I need easily. But there is no way to pull down and refresh account? Seems to be the only thing missing so far

### 1/5 — Need More Updated Banking app

*2026-08-17, version 2512.9.0*

Ok

### 5/5 — Knee high to a grasshopper

*2026-08-07, version 23.3.51*

I have been with IMB since I was knee high to a grasshopper and in all that time ( I am 76 now) only once did I have a problem and that was years ago. And that was my sisters fault!

They have fantastic staff, always willing to explain things when I feel out of my comfort zone and I have very little finances but they still treat me with kindness and respect.

If anyone out there needing to get back to old fashioned customer service then change over to IMB. AND I GET TO TALK TO PROPER English speaking humans and none of this hanging on the line to force you to hang up.

They answer their phones, they listen, they hear and they help, always. Something very special in this day and age. And if you mention my name, well I am not certain if that  would help or hinder but you never know, at least I may get a thank you!

Love IMB, been around for years, make time to check them out. 💕🦘 Diana

### 5/5 — Ebony was great

*2026-08-04, version 2512.9.0*

Ebony wash great

### 5/5 — Banking made easy

*2026-07-31, version 2512.9.0*

IMB has made banking very easy for me.

### 5/5 — Banking made easy

*2026-07-08, version 2512.9.0*

IMB has made banking very easy for me.

### 5/5 — Very professional and easy to follow

*2026-06-30, version 2512.9.0*

Very professional and easy to follow you don’t need to do a computer course to use it. It is good for us oldies to follow thank you very much. One very satisfied customer Warren Snodgrass

### 5/5 — Customer Service

*2026-04-23, version 2504.0.6*

Staff are very friendly. They go out of their way to help you. It is old fashioned banking at its best. Thank You Sylvania Branch 🙏

### 5/5 — IMB Banking app

*2026-03-06, version 2504.0.6*

So very easy to use. Much quicker than using the bank website, too.

### 5/5 — Fantastic

*2025-12-15, version 2504.0.4*

IMB is a great bank, highly recommend.

## Frequently asked questions about IMB Bank Mobile Banking

### What can I do with the IMB Bank Mobile Banking App?

The app allows you to manage your finances securely and conveniently. You can log in using biometrics, send secure messages to the bank, manage payments and bills, redraw on loans, manage your cards, and receive instant service updates.

### How do I log in to the app?

You can log in using Face ID or Touch ID for a fast and secure experience. After initial registration, you will use a 4-digit App PIN to log in.

### Is the app free to use?

Yes, the IMB Bank Mobile Banking App is free to download and use for IMB Bank customers. There are no additional costs associated with using its core banking features.

### What are the requirements to register for the app?

To register for the app, you need to be registered for Internet Banking and SMS 2 Factor Authentication (2FA). First-time Internet Banking users must log on to Internet Banking at least once before using the app.

### Can I manage my loans through the app?

Yes, if you have a loan with a redraw facility, you can redraw funds directly from your phone through the app. This feature allows for quick access to your available funds.

## Version history (last 5 releases)

### 2512.9.0 — 2026-06-16

-Minor enhancements and bug fixes

### 2512.5.0 — 2026-05-12

-Minor enhancements and bug fixes

### 2504.0.6 — 2026-03-04

-Minor enhancements and bug fixes
-Push notifications for multi to sign transaction approval alerts

### 2504.0.4 — 2025-12-10

-Minor bug fixes and enhancements

### 2504.0.3 — 2025-10-21

-Minor bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
