# IME Pay — user reviews

> 69 indexed App Store user reviews of IME Pay by IME Khalti Limited, rated 3.80/5 from 112 ratings.

- Source: https://appshunter.io/ios/app/ime-pay/id1241888344/reviews
- App overview in markdown: https://appshunter.io/ios/app/ime-pay/id1241888344.md
- Rating breakdown: 5★ 57 · 4★ 21 · 3★ 7 · 2★ 5 · 1★ 22

## Newest reviews (11 of 69)

### 4/5 — Good job.

*2025-08-29, version 3.8.6*

Keep it up good job.

### 3/5 — SIP

*2024-03-25, version 3.6.3*

I went there to pay Nabil SIP but there was not all.

### 1/5 — Cant topup the data number starts with 97

*2023-10-05, version 3.5.3*

Thanks to update your apps where the new 
Namaste number start with 97 your system recognize as cdma and we are not able to topup the data. Not all the number is CDMA which start with 97.

### 4/5 — couldn’t link bank account.

*2023-08-23, version 3.5.2*

I have try several times to link the bank account but I couldn’t link via  imepay app, it’s just showing processing but nothing is done. Please check you app properly. 

Other all services are really good. ✌️

### 1/5 — They block my account for no reason

*2023-05-09, version 3.5.0*

I really don’t recommend this app . Day before yesterday one guy came to my WhatsApp and messaged me to give him 25000 and requested on my wallet at that time I denied his request as 25,000 is very big amount for me to earn in Nepal .After all he made report for fake issues for my imepay wallet and leads my account block .

I’m really sorry for Nepal and Nepali wallets as they do the actions immediately without research to the users wallet I have very less transactions which I usually do for my personal work and personal purposes as you all can see ..

In Nepal everything will be ok if we agree to give money to robbers(GUNDAS) many institutions are linked with gundas to make their income .

I’m really frustrated to see this this is the contact details of the robbery

### 4/5 — UI is good

*2023-02-13, version 3.4.7*

The app UI is good but adding more services and payments would be ice on the cake

### 2/5 — Interest

*2022-11-05, version 3.4.5*

Ke ho interest Aucha bhanera bank paisa Sabbai wallet maa rakheko 2 month bhaisakyo audena ta. Interest at dincham tara yearly bhanne scam ta hoina.

### 3/5 — Stranded due to update

*2022-02-26, version 3.3.6*

While about to pay on counter, the app sometimes forces me to update first. Since other people would be in queue on marts, I am forced to use eSewa on such situation.

### 2/5 — Worst apps in Financial

*2022-01-22, version 3.3.4*

I’m really unsatisfactory and disappointed with this imepay apps , it’s very high unsuccessful rate of QR payment and I can not pay or recharge also with biomedical id . Complaining many times to support 4/5 months before but no any improvement and solve the problems. What the hell doing developers team ?

### 4/5 — thank you so much 💐💐

*2021-12-13, version 3.3.3*

thank you so much this app provide for remittace service .

### 1/5 — No discount.

*2021-12-09, version 3.3.3*

Why do you keep sending push notification saying 5% cash back on mobile top up, but do not actually provide any discount on recharging?

## Most critical reviews (10 lowest-rated)

### 1/5 — Ime pay was better before khalti came.

*2025-11-09, version 3.8.7*

IME PAY was best app ever. The khalti mixed up and the scammer for khalti work in Ime.  Cheap people work here with no professionalism.

### 1/5 — Unprofessional customer care and app they created!

*2025-08-13, version 3.8.6*

I honestly can’t recommend this app. It doesn’t work — not a single feature I’ve tried has actually done what it’s supposed to. I’ve called support several times, only to be told I have to use the chat instead. Fine. But then, after sending them a full video showing exactly what’s wrong, the chat person still didn’t get it.

Instead of focusing on the actual problem, they kept going on about the fact that I signed up with an international number. That has nothing to do with the issue I showed them. I explained everything clearly, even demonstrated it, but it felt like they weren’t interested in fixing it.

This is hands-down one of the worst customer service experiences I’ve had. If this is how they handle problems, I wouldn’t waste my time with this app.

### 1/5 — Unusable - KYC team are just cluless donkeys

*2025-07-01, version 3.8.1*

Reasons are not clear, arbitrary, and frustrating. They  have no idea on what customer service is.

### 1/5 — App can’t open

*2025-04-03, version 3.7.8*

What problem not working

### 1/5 — Worst app (waste of time contacting representative).

*2025-01-22, version 3.7.4*

Such a worst ImePay app ever. No knowledge by costumer representative in assisting its customer. They hang you in saying different things and not resolve the main issues.

### 1/5 — Shoddy app

*2025-01-19, version 3.7.4*

It doesn’t let me complete transactions until I fill the KYC, but when I try to fill the form, it doesn’t open up camera app.

### 1/5 — Needs a lot of improvements

*2024-11-10, version 3.7.2*

Is it only with me or everyone else. App is stuck on the first page while loading 90% of time.
Developers please work on its improvements

### 1/5 — Not for NRN

*2024-08-14, version 3.6.9*

They don’t have option for load money via international card

### 1/5 — Mobile top up

*2023-11-17, version 3.5.5*

I want to to scold so badly and in other languages but i am controlling . What the … is this ? The minimum amount should be 100 . What is this i am questing you ? Had the team or say development committee have brain or not . Say me if i need to top up 10 , 20 or say 30 why should i use this app . This is nonsense. Better not to use so i am  deleting  this app . It is of no use and i will recommend other to do so .. it will be better if you improve it.. otherwise you will see the consequences . 

Representing - Nepalese people  
The voice my mine and my friends.

### 1/5 — Blance limit

*2023-11-13, version 3.5.5*

How many limit saving blance in imepay?

## Most praised reviews (10 highest-rated)

### 5/5 — Scammer

*2025-12-03, version 3.8.7*

Saala paisa chor haru… account ma vako paisa Khalti Exit Settlement Merchant???… paisa firta gar chor

### 5/5 — Excellent

*2025-07-07, version 3.8.2*

Very good wallet all service are excellent. No need to say I don’t have bank account. It will give more benifit then bank. Just need to add service transfer IMEPay to other wallets

### 5/5 — Excellent

*2025-02-22, version 3.7.5*

Best Service and excellent Customer Support. SAFE AND TRUSTWORTHY. 🫡

### 5/5 — Useful App

*2025-02-17, version 3.7.5*

I really like IME Pay application

### 5/5 — Excellent

*2025-02-03, version 3.7.4*

Good

### 5/5 — IMEPay

*2025-01-04, version 3.7.3*

Absolutely love it. Easily accessible and reliable eWallet.

### 5/5 — Hey

*2022-02-17, version 3.3.5*

I phone 6 how to version update 
Imepay can’t use

### 5/5 — Best remittance ever

*2022-01-02, version 3.3.4*

I found IME pay as a best way to receive the remittance. Thank You!

### 5/5 — Kina?

*2021-12-28, version 3.3.3*

Mero iPhone 6 ko virson 12.5 matra xa ani imepay le update magera chaleko xaena k garni hola

### 5/5 — Best app ever

*2021-09-30, version 3.3.0*

money will be  deposit rightaway you transfer it..✈️✈️

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
