# Immerss — Humanizing E-Commerce > Live video commerce platform humanizing e-commerce for brands and shoppers. (iPhone/iPad app by WAVA, Inc.) - Source: https://appshunter.io/ios/app/immerss/id1072900061 (this page in markdown: same URL + `.md`) - Developer: [WAVA, Inc](https://appshunter.io/developer/1072899280) - Category: Business, Shopping - Price: Free - Rating: 4.88/5 from 8 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 51 MB - Languages: English - Released: 2016-02-13 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/immerss/id1072900061/reviews.md ## What is Immerss? Immerss is a developer of a live video commerce platform designed to offer an in-store experience for online customers. The company's platform connects online shoppers with in-store sales associates to guide them through the shopping process all the way through checkout during the video call, enabling direct-to-consumer brands to improve their online customer engagement while simultaneously enabling their sales associates to sell beyond the walls of the physical store. Inbound Live Guided Shopping Enable your in-store sales associates to service online shoppers browsing your website. By clicking the custom Immerss widget, online customers connect via live video with trained sales experts to guide them through their purchase. This immersive co-shopping experience changes the game, as online shoppers receive the service level traditionally reserved for in-store purchases. • Virtual in-store experience for online shoppers • Co-shopping increases conversions and average order value Outbound Live Guided Shopping Take your brand’s clienteling to a new level by providing your sales associates the ability to seamlessly schedule live video shopping appointments with their best customers. Armed with the custom Immerss app, which is fully integrated with your CRM and inventory systems, sales associates can create a virtual in-store experience and proactively engage with customers just as if they were in the store. • Elevate in-store associates productivity and profitability • A frictionless path to the store for remote customers Personalized Shoppable Recordings Enable your sales associates to record and share short videos with embedded shoppable product galleries. These videos can be easily created and distributed to clients through the Immerss custom app when it is slow in the store. • Reach targeted customers with innovative video merchandising • Increase engagement between sales associates and customers Live Shoppable Trunk Shows Broadcast your brand’s newest arrivals utilizing the Immerss app’s online trunk show feature. It’s just like having your own branded QVC-styled show streaming right from your brand’s website. These shoppable live events are great to engage with large numbers of potential customers. • A branded online shopping network directly from your website • Engage the audience with live chat or record event and distribute it later Shoppable Video Playlist Revitalize your brand’s existing video library in a few clicks by adding shoppable product galleries to them. With an embedded product gallery even old videos can have renewed value. • Easily convert existing videos into shoppable assets • Embedded video player to showcase videos on your website Performance Tracking With the performance tracking feature, you’ll receive nearly instantaneous reporting on customer engagement and sales through all of the Immerss modules. We capture and share critical data and insights during each customer engagement - from associate sales tracking to which products we’re discussed on each call and everything in between. • Seamlessly track associate commissions and store sales • Product data insights and sales associate performance ## Key features - Live guided shopping for online customers - Virtual in-store experience - Scheduled live video shopping appointments - Personalized shoppable video recordings - Live shoppable trunk shows - Shoppable video playlists - Performance tracking and reporting ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/immerss/id1072900061/reviews.md ### 5/5 — Cool *2020-05-01* The coolest app ever created **Developer response:** Thanks! ### 5/5 — Cool app :) *2016-05-23* Must have ### 5/5 — The video resource *2016-02-13* I've been producing with Immerss finally getting the iOS app is so great. ## Frequently asked questions about Immerss ### What is Immerss? Immerss is a live video commerce platform designed to replicate the in-store shopping experience for online customers. It connects shoppers with sales associates via live video to assist with purchases, enhancing engagement and sales for direct-to-consumer brands. ### How does Immerss improve online sales? Immerss enhances online sales by offering a virtual in-store experience, increasing conversions and average order value through guided shopping. It also allows for personalized outreach and engaging live events like trunk shows. ### Can sales associates use Immerss for clienteling? Yes, Immerss enables sales associates to schedule live video shopping appointments with customers, fostering deeper relationships and providing a personalized shopping journey. This is integrated with CRM and inventory systems. ### What kind of video content can be created with Immerss? Immerss allows for personalized shoppable video recordings and live shoppable trunk shows. Existing video content can also be revitalized by adding shoppable product galleries. ### Does Immerss offer performance tracking? Yes, Immerss includes a performance tracking feature that provides near-instantaneous reporting on customer engagement and sales across all its modules. This data helps brands understand customer interactions. ### What devices is Immerss available on? Immerss is supported on iPhone, iPad, and iPod devices, making it accessible for sales associates and potentially customers on mobile devices. ### What is the age rating for Immerss? Immerss has an age rating of 4+, indicating it is suitable for a wide audience. This is based on its content and intended use. ### How often is Immerss updated? The latest version of Immerss is 3.4.8, and it was last updated on June 13, 2025. This indicates regular updates to the platform. ## Version history (last 5 releases) ### 3.4.8 — 2025-06-13 Extended covers for live streams. ### 3.4.7 — 2025-05-19 Bug fixes and improvements ### 3.4.6 — 2025-04-11 Streaming experience improvements ### 3.4.5 — 2025-01-22 - Streaming experience improvements ### 3.4.4 — 2024-11-27 - Streaming experience improvements - iOS 18 support ## Related topics [imarket](https://appshunter.io/ios/topics/imarket) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*