# Immigration Case TrueTime — user reviews

> 51 indexed App Store user reviews of Immigration Case TrueTime by dunasi tech, llc, rated 3.90/5 from 94 ratings.

- Source: https://appshunter.io/ios/app/immigration-case-truetime/id1524664353/reviews
- App overview in markdown: https://appshunter.io/ios/app/immigration-case-truetime/id1524664353.md
- Rating breakdown: 5★ 64 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 23

## Newest reviews (14 of 51)

### 5/5 — Helpful and easy to use

*2020-12-22, version 1.0.4*

The app provides a helpful and precise estimation of when USCIS should reach a decision on a case. Also, the app is very user friendly and straightforward.

### 5/5 — Easy and intuitive

*2020-12-22, version 1.0.4*

Great idea for an app to help track government cases.

### 5/5 — Amazing app

*2020-12-22, version 1.0.4*

Makes tracking cases very easy. Just awesome!!!

### 5/5 — Amazing

*2020-12-22, version 1.0.4*

Great app, very user friendly. So much better than having to go through the USCIS site. Reliable information within seconds.

### 5/5 — Easy to use!

*2020-12-22, version 1.0.4*

Great app with a user-friendly interface! This app makes it easy to see all your case processing timelines in a central place.

### 5/5 — Easy to use

*2020-12-22, version 1.0.4*

TrueTime is very helpful and easy to use. There’s not any other comparable app out there that is this accurate and updated.

### 5/5 — Great Alternative!

*2020-12-21, version 1.0.4*

This app is so much more specific than USCIS’s website and provides more real time data to get better accuracy on case timing.

### 5/5 — Convenient Tool to Track Cases

*2020-12-18, version 1.0.4*

This user-friendly app makes tracking cases such a breeze!

### 5/5 — Jonathan Weese

*2020-12-18, version 1.0.4*

I found the Case TruTime app to be user friendly, accurate, and helpful. The USCIS date calculation provided the information of what I was exactly looking for. And the way the app leads you from one screen to another in a simplistic way helps me understand the entire immigration process.

### 5/5 — Very easy to use!

*2020-12-18, version 1.0.4*

BAL answers all your questions before you can ask—this app clearly explains which case types are eligible for tracking and how they compute the Case True Time. An invaluable service for those waiting to hear back from USCIS.

### 5/5 — Great for clients

*2020-12-18, version 1.0.4*

I would recommend this to every immigration client. It’s a great way to get updates on your case without having to sync with your legal team. Although you can look up what the processing times are online, having a real estimate based on other trends can relieve a lot of stress. Very innovative

### 5/5 — User Friendly and Accurate

*2020-12-18, version 1.0.4*

This app presents a nice alternative to waiting on hold to talk with USCIS or going to their website. Users can rely on BAL’s expertise to make sure they’re getting the more accurate predictions. Will be nice when N-400 and I-751 case types are added.

### 5/5 — Love knowing the ETA of my pending case!

*2020-12-18, version 1.0.4*

Case True Time has allowed me to easily understand the ETA of my pending case. The app is intuitive and easy to use. Also, you can track multiple petitions! So it’s easy to track multiple pending applications. 

Can’t wait to see this app get better over time!

### 5/5 — Great Immigration Case App

*2020-12-17, version 1.0.4*

What I like most about this app is that it shows all of my cases so I can see all relevant information quickly and easily.  Saves a lot of time and lowers my anxiety knowing all case info is in this one place. The immigration news provided is also nice.  Great app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not accurate, not even close

*2023-09-24*

A case I added where the card has already been delivered last year.. this app says USCIS range May 2028-April 2029.. This app is junk and doesn’t even show the correct status of a case. AVOID THIS App update and still doesn’t work. This is not getting data from USCIS. App update again and it’s still wrong! What a waste of time. Do you guys even know what you’re doing?! Have you even tested this app?

**Developer response:** We appreciate your feedback. We are so sorry you are experiencing difficulties with Case TrueTime. We are constantly working to improve Case TrueTime to provide the best experience for our users. Please contact ProductManagement@balglobal.com so that we can further assist you.

### 1/5 — Very Poor Predictability !

*2022-11-19, version 1.0.74*

The predictability of this app is very poor. They are just adding certain days to your receipt date and giving you. The receipt date of my application is 16th August 2022 but the app is giving prediction of 30th September, 2022. Today is 19th November. Stay away from this app. Really !!

### 1/5 — Not Accurate! Worthless!

*2022-03-23, version 1.0.63*

I subscribed after I read the promise of +- 7 days accurate, however that’s not true. My I-765 deadline is showing as March 4, 2022, but today is March 23, 2022. Same is happening with my Parole the deadline is December 13, 2021, but still pending as of today. I feel like I paid for an App that promise a kind of service but it doesn’t work. If I was not sure about the USCIS processing time, This tool didn’t help at all.

**Developer response:** We appreciate your feedback, and we are so sorry you are experiencing difficulties with Case TrueTime. Rest assured that Case TrueTime provides the most accurate processing times possible, and we process new data every day to refine our estimates. However, there can always be processing outliers.

### 1/5 — Does not Pinpoint Decision Date

*2020-12-13, version 1.0.4*

I subscribed this app after seeing positive reviews but It is not accurate as it claims to be. It allows you to enter case type, service center, and date of filing only. Decision date for my H4 extension shows Nov 5 but it’s Dec 12 and haven’t got the decision yet. -+7 you count. 

Also, it does not show a decision date for Aos EAD or Adv parole; only gives the range. If you want to see the date range, there are lots of freeware, why pay subscription charges. 
 
My 485 decision date is shown as Jan 23, let’s see. My RFE has been received 160 days ago but no updates on it yet. USCIS is unpredictable.

**Developer response:** I'm sorry to hear that the BAL TrueTime estimate you received for your H4 extension was not accurate. In some cases, unforeseen circumstances may arise that can either speed up or slow down the processing time of an individual case. BAL TrueTime is updated daily in the app, according to the most recent available data on processing times.  Since your EAD and AP will be adjudicated prior to your AOS, that could also affect the date you will receive a decision on your I-485, and those dependencies are not currently reflected in the BAL TrueTime estimate.

Although we don't support every petition type yet, including RFE's, we're working hard to expand our list of supported petitions in the future. BAL TrueTime Supported case types are listed on the "What's a BAL TrueTime" page.

### 2/5 — User Friendly

*2020-12-22, version 1.0.4*

I’m very happy with this app. It is very easy to use and understand. Would recommend to others.

### 4/5 — Would recommend

*2020-12-24, version 1.0.4*

This app is user friendly & fairly straightforward to use. Convenient for looking up the expected adjudication time of cases. Knocked off a star b/c it did crash on me a couple of times.

### 4/5 — Convenient tracker

*2020-12-18, version 1.0.4*

This app saves the trouble of contacting the immigration lawyer for a case status and seems more revealing than the processing times page on USCIS so far.

### 4/5 — Very cool!

*2020-12-17, version 1.0.4*

I love that I can get an accurate pulse on the current USCIS processing times and also find the latest immigration updates all in one app! It’s a user-friendly way to boost my confidence and understanding of relevant immigration updates at the government level and how that impacts cases.

### 4/5 — Easy Access to your case in real time

*2020-12-15, version 1.0.4*

So much easier to find out case information in real time without the hassle of trying to navigate through the USCIS website. Love the free version and the paid version is probably that much more informative and worth the $4.99 a month.

### 5/5 — Best app for accurate USCIS approval date!

*2022-06-19, version 1.0.74*

I love this app!  Finally a tool that shows me a real approval date for my case.  This app took away a lot of stress and it was very accurate!

## Most praised reviews (9 highest-rated)

### 5/5 — Excellent tools for tracking cases!

*2021-01-08, version 1.0.31*

This app is way easier than trying to check cases on the USCIS website! It is very user friendly and allows me to get all the information I need. There is also a helpful link on the app to up to date immigration news. I am so glad to have this app, and I will recommend it to others navigating the immigration process with USCIS.

### 5/5 — Highly Recommend

*2021-01-08, version 1.0.31*

The USCIS website is not always accurate and I have found this app to be very helpful. It is updated regularly and has made the entire process easier to track. Thank you BAL!

### 5/5 — Impressive

*2021-01-05, version 1.0.4*

A super user friendly tool to obtain real time status updates!

### 5/5 — Awesome app!!

*2020-12-28, version 1.0.4*

This app estimates USCIS approval times better than any other app. It totally takes the stress out of waiting for USCIS case decisions.

### 5/5 — Saves a lot of nail biting

*2020-12-23, version 1.0.4*

Tells me exactly how long it is going to take to process my application; I love it!

### 5/5 — GOOD TOOL!

*2020-12-23, version 1.0.4*

This is a good tool to quickly check on your USCIS status.

### 5/5 — Pretty good and straightforward!

*2020-12-23, version 1.0.4*

It helps you know how long will it take for your petition to be processed making it easier for your you the tracking process!

### 5/5 — Much faster and accurate than USCIS case status online!

*2020-12-22, version 1.0.4*

I found TruTime to be a lot more accurate and faster than USCIS’s own case status online! This is important because foreign nations with cases in USCIS needs fast accurate estimates of cases to plan their travel and work in and out of US! Great job BAL!

### 5/5 — Really cool to see they timeline laid out like this

*2020-12-22, version 1.0.4*

While USCIS provides us with a rough estimate of a processing time, it is really cool to see a real time estimate and actual date. Easy to use and very straight forward.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
