# Immortal Diaries — user reviews > 223 indexed App Store user reviews of Immortal Diaries by HaoPlay Limited, rated 4.60/5 from 4,661 ratings. - Source: https://appshunter.io/ios/app/immortal-diaries/id1564235552/reviews - App overview in markdown: https://appshunter.io/ios/app/immortal-diaries/id1564235552.md - Rating breakdown: 5★ 3,531 · 4★ 633 · 3★ 256 · 2★ 84 · 1★ 157 ## What do users think of Immortal Diaries? Overall sentiment: negative **Pros** - 🚀 Engaging story - 👍 Enjoyable gameplay - 🎨 Visually appealing - 🤝 Good community **Cons** - 💰 Expensive to progress - 🕰️ Slow advancement without spending - 🔁 Repetitive content - 🐛 Frequent crashes and glitches - 🤖 Lack of customization options - 🚫 Unfinished story **Commonly reported bugs** - Login and loading issues - Disappearing items and progress loss - Compatibility problems with newer devices **Most requested features** - More story content and updates - Better balance between free and paid progression - Improved customer support - More clothing and customization options - Clearer in-game mechanics and tutorials ## Newest reviews (17 of 223) ### 2/5 — wtf *2026-04-03, version 1.4.0* I’ve been playing this game for years, but I just tried to get a refund on some things my kid bought and they suspended my account until I purchased them again! And it’s not cheap to go through this in Canada. I didn’t even get the refund! ### 2/5 — Ye *2025-12-17, version 1.4.0* Not very good, uninteresting and boring.. ### 2/5 — Wellllll *2025-08-19, version 1.4.0* Still playing but only because my friend asked me too. The story which is the most interesting part of the game, rarely updates . They keep adding ways to spend $$. I’ve quit spending . Just too expensive . The game is a lot less enjoyable when you don’t spend a lot of money . You can’t really win any contests or get the cool outfits . Wish they would stop adding contests and focus on what drew the majority of us players to the game …. The story which, the dates and the men in the story can only be updated so far and then no more . The dates section ends at level 12. Be nice if they added more dates . But really we want the actual story Thoroughly enjoy playing except I wish I could recover my followers more then once a day. Can’t play until I can recover them without having to spend $$ every few minutes to keep playing. That’s gonna get old and I’ll quit . Should be a way around it ### 2/5 — Game keeps crashing *2025-04-09, version 1.4.0* I see the last update was over a year ago. No wonder it keeps crashing. ### 1/5 — Worst *2025-03-25, version 1.4.0* This game is worst !!!! Developers are greedy scum!!! Never fix glitches. They steal your diamonds and rewards!!!!! Only play because people playing are nice ! ### 1/5 — Used to love it *2025-03-15, version 1.4.0* Game used to be a lot of fun. Now it doesn’t load past my login. Just spins. Can’t believe I wasted years on this. ### 1/5 — The Worst *2025-03-08, version 1.4.0* Somehow, it takes a very long time to download this game. The loading time also takes forever—I can’t even enter the game ‘cause it keep loading for half an hour! ### 3/5 — Fix *2025-02-28* If you would allow everyone to get all the outfits. And make events win able lower prices by 75percent so people could afford. Your mergers made everything disappear fools . You should compensate better too . Most of your events can’t be played fools this is supposed to be a free game .so make it free and people will stay stop being stupid!!!! Still have not fixed everything that has disappeared. No names for clothing tags . Sales comply empty. You are the worst developers . Hire someone who actually knows how to program game that works.!!!!!!!!!!! Fix game and lower prices then will give better reviews ### 1/5 — Love this game….but having never ending login issue *2025-02-25, version 1.4.0* I have been playing this game for almost 2 years and LOVE it… but about 4 days ago after our latest merge and update, I have been unable to log in. It gets to the screen where it’s requesting servers and then has a never ending spinning wheel ….this is super frustrating, cause I have spent a great deal of money on this game and probably won’t be able to get the newest event items until this issue is resolved. My progress is at a complete standstill and I can’t send anything to support cause I CANT LOG IN to get to the support screen. Please fix this issue, or you will be losing a lot of dedicated players that spend a great deal of money. I have deleted and reinstalled this app multiple times, rebooted my phone, etc etc, and NOTHING fixes it!! I am NOT HAPPY!! ### 1/5 — 突發關服？ *2025-02-22, version 1.4.0* 突然就登不進去了，好幾個月了 ### 1/5 — Please read!! DO NOT PLAY *2025-02-07, version 1.4.0* I have played this game for ages and enjoyed it. My child made a purchase accidentally so I requested a refund and the game suspended my account until I repaid for it. This is absolutely crazy. I did not even use the purchase - I immediately requested a refund. DO NOT PLAY THIS GAME!! ### 1/5 — Absolutely now way to get in touch with someone *2025-01-27, version 1.4.0* I’ve played this game for years and now I can’t along with a ton of people can’t play the game. It’s beyond sad. ### 1/5 — Can’t log in to the game and nobody fixing it *2025-01-06, version 1.4.0* I can’t log in to the game for almost a month! Cannot reach out to the customer service either, like nobody cares. I’ve been playing this game for two years. Considering how much money I’ve spent on it, they just simply don’t care if their players can play the game or not. Worst experience ever for a game app. If you want to get your money scammed, you’re welcome to download it. ### 1/5 — Never again *2025-01-03, version 1.4.0* I just tried playing this it crashed several times an crashed my phone ### 1/5 — Crashing on loading screen. *2024-12-28, version 1.4.0* I used to be able to play that game but now it just crashes. ### 4/5 — Cannot Log In for Days *2024-12-28, version 1.4.0* What happened? I cannot log in since 12/25/24! Please fix it asap ### 3/5 — Can’t Login *2024-12-27, version 1.4.0* Hello Developer , I hope you’re doing well ☺️ but my concern is I can’t login through iphone .. I believe you can fix this issue.. I highly appreciate it 😉 coz I really like this game 🥹 ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammmed *2026-04-01, version 1.4.0* Ive played This game for a long time and spent so much money and now it’s telling me that my account is suspended and I need to repurchase ### 1/5 — Played it for years but it’s a money pit and there’s an account that has millions of fake alts *2025-11-08, version 1.4.0* You will enough money to pay off a mortgage for a house, and if you’re unfortunate enough to have your server merged into one where certain individual owns a million of alt accounts, forget about winning any contests, so you’ll be better off throwing that money in the toilet, because that’s what it will feel like. Also there have been no updates on the story, or the dates for years, literally!! ### 1/5 — Worst *2025-10-02, version 1.4.0* You just stole my money again!!! Just paid for 20 designer pencils and you didn’t add them to my total !!! Again. Stop stealing!!!! ### 1/5 — Left high and dry *2025-06-28, version 1.4.0* Spent a lot of money on this game and haven’t been able to get on for 3 months. It just loads and loads. Yes I’ve trained un- and re-installing the app. I’m so disappointed. I’ve spent hundreds of dollars on it within 2 yrs and now I can’t even enjoy it. So disappointing. No one to talk to to even get a refund. I feel so robbed 😭 ### 1/5 — What happened to my game account today? *2025-06-21, version 1.4.0* I play this game everyday and today,i can’t get into the game .It shows “complete “ but no loading,no improvements and happens nothing.No evidence left .I won 1st in fashion contest with the title of “Originality Queen ‘. My player name is ValentinaFaw.. How and when can I get my account back?What happened to the game? Didn’t even get a chance to screenshot my server but I remember it’s a new server.I’m so upset about it as I’m competing the contests with other players .. You need to fix it in a hurry.This is not good for me while I’m placing in top 10. ### 1/5 — Loved the game but….. *2025-06-21, version 1.4.0* Once a pone a update I use to love the game and have spent way too much money on my character ( Lilly Leah) then came the update and the game is not supporting the new Apple update . I am still trying to log on , in the hope it magically works again, I know sad but hope dies last. ### 1/5 — Ignoring people *2025-05-19, version 1.4.0* I have been playing this game for about 2 years if not more. Is an interesting game but get a bit slow and boring to play because you need diamonds and to get them is expensive. Recently, my game out of nowhere was stopped or my character disappeared and I am not able to play anymore. I have spend some money to level up in the course of this yeas. I have contacted customer support 4 or 5 times to help me and they just ignore me. I will never play this game again! Really disappointed! ### 1/5 — Can’t log in the whole day *2025-04-08, version 1.4.0* I felt lousy putting so much in this game. Haven’t been able to log in for 24hrs. ### 1/5 — Greedy and Glitchy *2025-04-08, version 1.4.0* Update: Now the app will not load at all on my phone or tablet. Just automatically shuts down before I can even get to the loading screen. Don’t waste your time or your money. ***** If you make in app purchases be mindful of what you spend. I’ve been charged double several times and when I requested a refund they froze my account until I paid them again… I paid it so I didn’t lose all my progress built up over the last year and a half and they charged double again. ### 1/5 — APP WILL NOT OPEN FOR iOS *2025-04-08, version 1.4.0* No, it doesn’t need to be updated. I’ve tried with and without WiFi, restarting my phone. Nothing works and I’ve been trying for 5 hours. Please fix it!’ ## Most praised reviews (10 highest-rated) ### 5/5 — Pet mate *2026-01-08, version 1.4.0* I love this game everyone said the money I spend how much the games guess what I don’t spend any money the game you can have fun with it and you don’t need to spend money the only issue I have is trying to get my dogs a play mate what is not easy I just wish there was a faster way to get a play mate in the game ### 5/5 — Long Lasting Fun *2025-05-07, version 1.4.0* Strategy game, don’t not have to spend money but can spend very little for great rewards. Will rank high from strategy not money solely alone. Competitive. I have played this game for 4 years. Very very fun! Please keep making updates and improvements! ### 5/5 — Love But keeps crashing *2025-04-09, version 1.4.0* I love this game been playing for two years but I went a few months without playing and every time I open the game and play for a few minutes it crashes! ### 5/5 — Amazing but *2024-12-24, version 1.4.0* This game is my favorite game to play and iv been playing it for over a year but for some reason I can’t log in it just says is loading and the start button doesn’t load. Am I the only one having this issue? ### 5/5 — Never mind, it’s working better on my phone now so I love it already! *2024-10-10, version 1.4.0* I just started playing and I already love it. It’s probably one of the best role-play games or simulation games. I played so far the only one I found so far that has dress up your avatar, but also makeover very bad and then doing ASMR for your avatar face and all, so I already really love it! ### 5/5 — Fun!!! *2024-05-10, version 1.4.0* Addicting for sure ### 5/5 — New love interests *2024-03-20, version 1.4.0* I want guy love interests who smoke a pipe. ### 5/5 — Nice game! *2024-02-05, version 1.4.0* Use my referral for gifts ✨CEQR9 ### 5/5 — review *2024-01-24* Estou no começo do jogo mas estou achando bem legal! ### 5/5 — 已經很不錯了 *2024-01-09, version 1.4.0* 開局霸體螺旋丸替身通靈最後123連招 上班在廁所偷懶打完這一套之後老板去上廁所發現堵了 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*