# IMO Car Wash AU — user reviews

> 12 indexed App Store user reviews of IMO Car Wash AU by Eagle Eye Solutions Limited, rated 4.70/5 from 440 ratings.

- Source: https://appshunter.io/ios/app/imo-car-wash-au/id1535454280/reviews
- App overview in markdown: https://appshunter.io/ios/app/imo-car-wash-au/id1535454280.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Couldn't get receipt!

*2024-05-10, version 1.13.0*

Be warned if you use AppleID to login using hide my email, the system will not send a receipt. It took a number of emails with the company who to their credit sorted it out and manually sent me the receipt.

### 1/5 — Not worth it for 36 AUD under 5 minutes

*2024-03-09, version 1.13.0*

I visited the Bibra Lake branch and paid 30 Aud plus 6 Aud for the pre-rinse. The discount was ignored by staff and he said he doesnt think the discount was valid. Didn't ask for the mobile app to check on valid rewards. The pre-rinse and pre-scrub scrub were done by a staff and then you go through the washer conveyor which only lasted less than 5 minutes. Will never go back.

### 1/5 — Wow

*2023-09-09, version 1.11.0*

TERRIBLE. Went here to wash the car and they did such a bad job. So many spots missed and the dryers at the end left heaps of smudge marks

### 1/5 — The payment never works!!!

*2023-09-01, version 1.11.0*

How do you expect customers to use the app to purchase washes when your payment doesnt work. As other reviews mentioned the app hangs with infinite circle when payment is clicked.

### 1/5 — Payment won’t work

*2023-02-19, version 1.9.0*

The app looks fine but it never works when it comes to payment. It keeps spinning spinning and nothing happens. Fix it because otherwise makes no sense at all

### 1/5 — App not working

*2022-11-20, version 1.8.0*

This app isn’t working at all couldn’t buy 4 washes . Waste of time

### 1/5 — Multiple washes unrecorded

*2022-11-01, version 1.6.0*

Washed car multiple times using their so called loyalty program app and only have one stamp applied 
Really bad app

### 1/5 — App doesn’t open

*2022-08-04, version 1.6.0*

App doesn’t open at all. I have tried deleting and reinstalling the app many times. But the problem persists

### 1/5 — Useless

*2022-02-26, version 1.5.0*

Useless app! Cant even open “Buy a single wash” or “Buy a multi wash”. POS waste my time.

### 3/5 — App unusable now.

*2026-03-14, version 1.18.1*

Since updating my iOS, and then updating the app, the app doesn’t load the front page at all, can’t use the app for anything

## Most praised reviews (2 highest-rated)

### 5/5 — Fast and efficient

*2021-03-05, version 1.1.0*

Big shout out to the Ipswich IMO,  the staff are undeniably fabulous.   I’ve been going here for many years and my car is always looked after well.

Thanks again

Kylie

### 3/5 — Account history

*2025-04-16, version 1.17.0*

It’d be helpful to include an account history (claiming for tax purposes). App has bugs

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*