# ImPACT Passport — user reviews

> 27 indexed App Store user reviews of ImPACT Passport by ImPACT Applications, Inc., rated 2.80/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/impact-passport/id898363771/reviews
- App overview in markdown: https://appshunter.io/ios/app/impact-passport/id898363771.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 5

## Newest reviews (13 of 27)

### 1/5 — It’s just so bad

*2019-08-08, version 1.6.0*

Bad

### 1/5 — Wat

*2018-12-07, version 1.5.0*

It says enter without dashes but without the dashes I can't click the confirmation button and with them it gives me an error

### 1/5 — Terrible App

*2018-10-25, version 1.4.0*

App does not recognize passport IDs, which is the point of the app! Save the ID in notes and call it a day.

### 1/5 — Useless

*2018-08-07, version 1.4.0*

Will not accept passport IDs, fix this heaping pile of garbage or get rid of it. 
Thanks

### 1/5 — I think the developer suffered one too many concussions!

*2018-07-31, version 1.4.0*

Laughable really. It is THAT USELESS

### 1/5 — Missing one important feature

*2018-06-19, version 1.4.0*

I was able to log in fine. The app is supposed to let you see the test results. Wanna guess the one thing you can’t do?

### 1/5 — Can’t log in

*2018-02-28, version 1.3.0*

Confirmed my data with athletic trainer.   But the DOB format is different than what the app had and therefore says the data isn’t the same and can’t get logged in.   

Daughter is suffering from concussion now and unable to use the app when needed.

### 1/5 — Useless

*2017-08-31, version 1.2.0*

The app is useless as you cannot access any baseline tests or other tests. You also have to know the passport ID for each person and as an Athletic Trainer for a high school that's impossible to know when I cannot access their tests.

### 1/5 — Pretty much useless

*2017-08-12, version 1.2.0*

The app description says that it allows parents of athletes to access their child's test scores, but it doesn't even have that as an option listed. What good is recording test results if neither I or my daughter's physician can't get the scores of her baseline tests?

### 1/5 — Doesn't show test score

*2016-08-05, version 1.1.0*

Doesn't allow you to view your sore

### 1/5 — does not save score

*2016-01-05, version 1.1.0*

i have put my score in 5 times now and every few weeks when i check back they have deleted my information. what is the point of having the app if they dont keep the code?

### 1/5 — Can't save passport I.D.

*2016-01-04, version 1.1.0*

Experiencing the same issues as those expressed in the couple of reviews. "The entered passport I.D. doesn't match Impact's records." I'm sure I've entered all the information correctly. 😔

### 1/5 — Can't access account

*2015-08-19, version 1.1.0*

I put all my info in perfectly, yet it says that it can't find my account in the records. Can't really give this app anything but one star since I can't even use it. I'll update if I ever am able to use the app and test it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2025-01-09, version 2.5.0*

Don’t know why schools require this stupid app to play sports.

### 1/5 — Poor user interface

*2023-01-25, version 2.3.0*

Extremely poor user interface to enter ID from a phone. Had to move month by month from 1986 to 2006 in order to enter birthdate. Can’t paste in ID. Had to manually enter the 12 digit ID.

### 1/5 — Waste of my time

*2021-09-09, version 2.1.0*

I just completed this and when I go to sign in my completion it says not in our system I guess they take a long tile to update I will try again another time annoying and slow

### 1/5 — Hard to use

*2021-08-16, version 2.1.0*

Tried to log in for my test results for school. Says the passport ID is invalid. I got the ID from the end of the test. Very dissatisfied.

### 1/5 — Doesn’t work

*2021-08-12, version 2.1.0*

Does not work. Can’t look up my kids info using the given passport Id

### 1/5 — Can’t even add my passport ID

*2020-12-14, version 1.7.0*

I had to do this test for a school sport and now I have to download an app to see a score that involves me? Fine. I downloaded the app, but when I tried to enter my information it keeps not recognizing my ID. I have tried many different ways and triple checked my info to make sure it was correct and it WILL NOT let me add my ID. This app needs MAJOR improvements. 👎👎👎

### 1/5 — Scam

*2020-12-13, version 1.7.0*

This seems like a scam to get providers to sign onto their program. If they aren’t registered with them, then they must do so? 
It also states that parents or providers can get the test results. There is nothing on this app that allows anyone to do so or on the website. Just emailed them to try and get a copy. Not very user friendly and everything contradicts each process.

### 1/5 — opening the app

*2020-09-07, version 1.7.0*

it won’t even open well, it loads into the legal agreement and then kicks me out

### 1/5 — Can’t Log In

*2020-08-14, version 1.7.0*

The amount of characters allowed for the ID is less than the characters in my ID - I can’t even begin using this app, even though it’s required of my school.

### 1/5 — Why is there not a zero star option?

*2019-12-12, version 1.6.0*

Don’t install or waste your time as you will not be able to login (even with correct credentials).

## Most praised reviews (4 highest-rated)

### 2/5 — Confused

*2025-08-20*

I’m confused as to why an app was needed for it to not provide test results. I could have just sent the passport to my dr without the app

### 2/5 — Harder to Access Results for Health Care Providers

*2017-08-17, version 1.2.0*

Definitely dislike how much harder it is to look up an athlete's test information. As an ATC, it's nice being able to pull up their results by just using my log-in and searching their name. I don't have time to enter in all their "passport ID's" and they definitely will not remember them. Will probably delete the app unless that's changed.

### 2/5 — Wish I could see test score

*2016-12-15, version 1.1.0*

The app does what it says, stores the passport id. However, a good feature would be to be able to see the test results.

### 2/5 — Does not work to retrieve test results

*2015-10-15, version 1.1.0*

The description indicates you can manage your test results. After a successful log in O cannot access the results of today's test and there is no feature in the menus that indicates this can be done.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
