# impact.com — user reviews > 26 indexed App Store user reviews of impact.com by Impact Tech, Inc., rated 2.50/5 from 39 ratings. - Source: https://appshunter.io/ios/app/impactcom/id1629721141/reviews - App overview in markdown: https://appshunter.io/ios/app/impactcom/id1629721141.md - Rating breakdown: 5★ 11 · 4★ 3 · 3★ 2 · 2★ 3 · 1★ 20 ## Newest reviews (7 of 26) ### 1/5 — iPhone 15 is unable to use app??? Lol *2024-10-11* The website isn’t mobile friendly so I tried to use the app…says my phone is unable to and I have an iPhone 15 lol. Definitely needs to be revamped completely. **Developer response:** Hi there, I'm sorry you're experiencing this issue! Can you tell me whether your device is using iOS 16 or later? If so, that would explain the frustrating behavior you are experiencing. Please feel free to email us directly at mobileapp@impact.com with any additional details, so that we can help you sort this out. ### 1/5 — As A Affiliate programmer *2024-06-22* You have a very bad system to join new affiliate I m trying for the last month but I am rejected several times while I have a good traffic and more but I don't know ### 1/5 — Pointless and Worse than the website *2024-06-12* This app doesn’t work. Reports don’t load and can’t check anything worth checking. Pointless app. I was hoping the mobile app would work, as the desktop site doesn’t load on mobile. But I was wrong. Unless I am on a desktop impact is useless. One of the worst platforms for affiliates I’ve ever used. I always get told “tracking is working fine”, but I know it’s not. Just a big con! ### 1/5 — It’s the worst app ever *2023-12-19* You have to log in twice and after you do you’re basically on the website! It’s not formatted to a phone at all. One of the worst apps ever. You can’t even decipher what’s on the page due to the awful formatting. **Developer response:** We’re sorry to hear you had a negative experience and appreciate the feedback. Our customer solutions team is here to help you make the most of your experience on our platform, please feel free to contact them here: https://app.impact.com/support/support-landing.ihtml ### 1/5 — Signed in on my desktop. Can’t on mobile. *2023-09-01* I’ve attempted to log into this app more than a dozen times now from my iPhone, using the exact same login credentials that I use on my desktop computer (sign in with Google). Every time it tells me my account is available on the app. Would be great if this app functioned properly for on the go affiliate link promotions, but for now it looks like I’m stuck using a desktop for everything. **Developer response:** We’re sorry to hear you had a negative experience and appreciate the feedback. Our customer solutions team is here to help you make the most of your experience on our platform, please feel free to contact them here: https://app.impact.com/support/support-landing.ihtml ### 1/5 — Could be nice *2023-08-29* Interface is pretty underwhelming. I’ll keep using the desktop version as it is much more user friendly, even on a mobile phone. ### 1/5 — Hardly functions *2023-08-23* I kept this app for only one day. As a content creator I want to create affiliate links on the fly. Every retailer, every link o tried to create I’d get an error. I’d try to report the error and that too would give me an error. I tried to look at reports and… you guessed it, an error. All I was able to do was accept or reject proposals and see my current balance. Junk. ## Most critical reviews (10 lowest-rated) ### 1/5 — Full of bugs *2026-06-14* So bad the UI doesn’t even work properly. You cant het the right orientation on text box’s to actually apply or save changes. I wouldn’t recommend. ### 1/5 — Ban for nothing *2026-06-12* Just scammer ### 1/5 — Not good *2026-01-20, version 3.7.3* Lost partnerships because of their bugged platform, that I worked really hard to get. ### 1/5 — Way too glitchy! *2025-10-21* By far the worst app I’ve ever used. As a content creator, we need to be able to navigate a site with ease and this isn’t it. I’ve tried to input my account info several times to get paid and it’s still not working. ### 1/5 — Stole my money I earned by getting them customers *2025-10-12* Gridwise who partners with Impact Radius refuses to pay me. They took my funds, which was $670 in less then 24 hours of notifying me. I gave them all my banking information and was promised to be paid on September 27th. They tried moving my date to November 20th before taking the money out of my account. Since then I can’t get anyone to respond to my emails. My money is just gone. I literally invested a lot of time into both Gridwise and impact radius. I don’t feel like they care about their customers. They stole my money because I was promoting their affiliate program which I thought was the right thing to do. They lied about when they were paying me and then just made up an excuse not to. I see them paying other people for doing the same thing I was doing. I got them a lot of customers just to be betrayed by them and money money stolen. I am reaching out so this doesn’t happen to anyone else that works with them. I attached a picture of the last screenshot I took on impact radius. When they reversed my funds I had $670 pending. I have no hope in getting my money I’m owed but hopefully I can bring awareness to others about how dirty they did me. ### 1/5 — Owed compensation *2025-10-02* Impact radius ended my contract with Gridwise without any notice while I had $670 pending. I spent months promoting their app just to have my money stolen. I don’t want anyone else to end up in my situation because I’m devastated. I was counting on the money I earned. The least that they could do was pay me the money that I already earned and they reversed my funds completely. I would not trust this app or Gridwise. They lie about when they’re going to pay you and they took the money I earned and did not care about the time I invested. Basically they stole my referrals and I got $0 after spending months promoting their app. ### 1/5 — Terrible *2025-04-08* I’ve never reviewed an app before but am forced to because of how bad this one is. 0 stars isn’t an option otherwise I’d select that. I’m not even sure if I can limit this review to just the app as the website and customer service are also well below average. Errors upon errors for even the smallest of tasks. I’ve been approved and utilizing impact since 2016. Thank God only one of my companies I affiliate with uses this platform. It’s so bad even can then I opted to just take the loss and not work with the company that subscribes to them. They are clearly the cheapest website of a quick google search. Plus, they want access to ALL your data like an ex with extreme trust issues… but get this, as I dated, 2016 I signed up with them and over those 9 years it’s someone managed to provide more errors and issues and become less user friendly. Truly dumbfounded with this app. Based off other reviews as well, there’s a clear pattern and someone is not being held accountable. The CEO must be the developer because idk how either of them have a job ### 1/5 — Still on waitlist *2025-04-06* I am still on the waitlist since November. This is the most user unfriendly app ever. I wish my company would switch to another app. ### 1/5 — Their support dont reply even after a months *2024-12-11* If you need any help from their support team, than forgot about it because their support team don’t reply you back even after months. ### 1/5 — I got a partnership and now it won’t let me log in *2024-12-05* This is absolutely terrible i got a email about my partnership being approved and now i forgot my password i thought it wasn’t a big deal until it wouldn’t send the confirmation to my email ## Most praised reviews (9 highest-rated) ### 5/5 — Setting the Standard *2026-07-24* All of the information that I need to run my affiliate marketing business in a concise and easy to access format. ### 5/5 — Thank you for an easy to use app for Impact *2026-01-30* It’s nice to check stats and search campaigns right from your phone. ### 5/5 — Finally a way to browse Products! *2023-09-22* Long awaited and a pretty cool way to find brands. **Developer response:** Thanks for the 5-star review! We're happy you're enjoying the impact.com app. ### 5/5 — Love the app *2023-06-25* I really glad hey came out with an app **Developer response:** Thanks for the 5-star review! We're happy you're enjoying the impact.com platform. ### 5/5 — What a timesaver! *2023-06-14, version 1.0.1* Impact.com's mobile app is a fantastic tool for publishers to manage their affiliate marketing programs with ease thanks to its user-friendly interface and convenient features. Highly recommended! ### 4/5 — Getting better quickly *2025-07-09* The app started out with some issues but are quickly getting better. Works like an app that serves it users vs what it appeared to be before, which was the opposite. The reporting is really good, but there are definitely limits. ### 3/5 — Informational and can improve *2025-11-09* The app gives you flexible enough reporting and is responsive. I would like to see alerts for payments and transactions. ### 3/5 — Beyond glad you finally have an app… but… *2023-06-10* It is pretty buggy.. like I’m confused how a company of your size could develop and app and - presumably - test it, and not catch some of these bugs. I’ve found multiple problems within 10 minutes.. have you actually tried using it? Have you logged in and acted as though you were a real user? Have you had real users use it? ### 2/5 — Information *2024-04-26* Why is that I can not do the same work on the app? I have to back to computer to do all work ther must be easier way .. **Developer response:** Hi there! Thanks for your feedback. We're gradually adding key features to make the app more helpful on the go. Let us know which features you'd love to see—we're always working to improve! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*