# Impresso - Video & Logo Maker — user reviews

> 1,635 indexed App Store user reviews of Impresso by Pixery Bilgi Teknolojileri, rated 4.70/5 from 15,028 ratings.

- Source: https://appshunter.io/ios/app/impresso-video-and-logo-maker/id1330592794/reviews
- App overview in markdown: https://appshunter.io/ios/app/impresso-video-and-logo-maker/id1330592794.md
- Rating breakdown: 5★ 12,853 · 4★ 1,000 · 3★ 397 · 2★ 155 · 1★ 623

## What do users think of Impresso?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Efficient content creation
- 💡 Variety of templates and designs
- 🎨 Visually appealing output

**Cons**

- 🔒 Restricted access to features without paid subscription
- 🐛 Glitches and crashes
- 🔍 Limited customization options
- 💰 Expensive monthly subscription

**Commonly reported bugs**

- Media not loading properly
- Text animations not working as expected
- Subscription issues and inability to access paid features

**Most requested features**

- Allow adding own music/audio
- Improve text/animation customization
- Organize projects into folders
- Provide more free templates and designs

## Newest reviews (17 of 1,635)

### 2/5 — Don’t Subscribe

*2026-08-26, version 5.3.1*

if u subscribe with trial  hurry up and delete subscription from app if u don’t like u won’t see it in your subscription folder on phone don’t forget. U have to cancel subscription thru app only. 

Most important once u cancel watch out because this company still charged my account after i canceled before trial ended. The app didn’t display what i expected it to. It was  scammy for  me. it took then 5days to return my money that was unauthorized to take. if i could send photo i will. Anyways I had to google impresso and let them know the error

### 2/5 — Solita mi reembolso y me lo enviaron. Si te gusta la aplicación puedes seguir. Yo le doy dos

*2026-08-21, version 5.3.1*

Le doy dos estrellas no era lo que buscaba saludos

### 3/5 — Duration

*2026-08-06, version 5.3.0*

Augment at 150 letters for 20 coins, 200 for 25.

### 4/5 — Good app to enhance photos with AI

*2026-07-28, version 5.3.0*

Good app to enhance photos with AI overall. Lots of creative options available. Giving it a 4 because at time it doesn’t capture details from original photo

### 2/5 — Arrependido

*2026-07-27*

Mesmo pagando uma quantia considerável, não tem mts opções para fazer os vídeos. E tem créditos que tem que ficar comprando. Não vale a pena não. Me arrependi.

### 1/5 — Rubbish App

*2026-07-07, version 5.2.1*

The App shows amazing videos on advertising. However, when one tries to create a video it is absolutely rubbish outcome. Very poor quality videos and photos. I want my money back!

### 1/5 — New subscriber

*2026-06-24, version 5.1*

I just signed up and downloaded the app. Cannot get in with my email address and password that I just made and they have my money but I can’t access the app or account. Keeps saying there’s no account with my email address. I’m frustrated and already know this is not for me. I want my money back and to cancel the trial NOW!!!

### 1/5 — Impresos me ha defraudado

*2026-06-24, version 5.1*

Muy mal, me quitaron 50 créditos y no me hicieron nada que valga la pena, estoy deseccionado

### 1/5 — Poor result

*2026-06-16, version 5.1*

I downloaded this app after seeing on Instagram. I used the free version to see what it could produce and it was really terrible. It just took the photo and added some ugly text!
It wasn’t a patch on chat gpt’s free version. 
The creators should at least give something to make you want to subscribe.

### 1/5 — I totally regret signing up and paying for this app

*2026-06-11, version 5.1*

You are only allowed a few tryouts and that it, the next minute they are asking for another payment. If I had known, I wouldn’t have even signed up

### 1/5 — App non fonctionnelle

*2026-05-30, version 5.1*

J’ai payé pour un abonnement d’un mois et je ne parviens même pas à entrer sur l’application. L’écran demeure blanc sans aucune indication 😡

### 2/5 — Only like 20 tries and not that accurate

*2026-05-28, version 5.1*

Made a lot of mistakes and pictures of the same unchanged. Send the same picture a few times. Not too impressed

### 1/5 — Disappointment

*2026-05-28*

I've been using the app for over three years and I really liked it. At first, there were some small bugs and everything started crashing, but I got used to it. Now, after the update, all my projects have been deleted and I can't create new ones. The app has been redesigned for the AI ​​platform. It's very sad.

### 1/5 — Fake

*2026-05-25, version 5.1*

I repented for not reading the reviews here. What a shame! Disgusting 🤮

### 1/5 — horrible experience

*2026-05-22, version 5.0*

Each time I would attempt to make an influencer video, I would be able to upload the item, select the AI influencer, and when I would click to create the video, the screen would turn gray, and I would have to log out and sometimes even delete the app and upload the app again just to get back into this app. Not one time was I ever able to make an influencer video. Total scam.

### 3/5 — Not good enough

*2026-05-17, version 5.0*

Tried to make videos for toddler and baby clothes and the app kept shrinking the product to a tiny doll size clothing

### 1/5 — Lost everything and they cannot find my id after paying for 1 year subscription

*2026-05-10, version 5.0*

Lost everything and they cannot find my id after paying for 1 year subscription

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is stealing money from me

*2026-08-23, version 5.3.1*

I signed up for the free trial and there is no way to cancel easily. I need this to stop now!

### 1/5 — They removed all my files

*2026-08-16, version 5.3.0*

Used this APP and paid for years.
Then all of the sudden AI version came and they removed all the old version options and files.
Request support nothing happened.
They only have AI stuff, don’t have simple animations as before.
It went backwards.

### 1/5 — Terrible

*2026-08-15, version 5.3.0*

Terrible I was unable to use this for my business.

### 1/5 — I dont even have app

*2026-08-14, version 5.3.0*

Beware app store says subscription canceled in may and they are still charging my account more than the amount that my subscription that ended in may way

### 1/5 — Upgrade isn't good

*2026-08-13, version 5.3.0*

I miss the old impresso. It has been ruined

### 1/5 — Too expensive

*2026-08-05, version 5.3.0*

Charges a monthly charge and then wants you to buy credits that are £24 extra for 6 video logos or 60 pictures

### 1/5 — Pas pour un restaurant

*2026-07-25*

Je regrette vivant d’avoir payé pour cette application, car ce n’est pas du tout fait pour la publicité d’un restaurant

### 1/5 — Scam

*2026-07-23, version 5.2.1*

Nothing in this just a blank screen

### 1/5 — Let me at least try the app before asking me for more money!

*2026-07-21, version 5.2.1*

I was Excited to start using your product, but after approving a trial of the Ap and after testing 2 product videos.  There is a learning curve to the product.  

Mia people probably need at least 20-30 tries at the Ap to decide it's value, but instead of letting me experience and learning the product, you immediately asked for $10 more to get more adds. Why would I make the decision to buy more listings when I still don't know how to use your product.   Even when I signed up, you immediately asked for more Money to use “other features” in your Ap, that you didn't disclose until after I approved the trial purchase. 

You cannot ask for more money when I am
Not sure how to use it, and you won't let me try without adding more Money. 

Your deceptive marketing strategies are a huge turn off.

### 1/5 — Pésima aplicación

*2026-07-20, version 5.2.1*

Un verdadero fiasco. Lo que te enseñan en las imágenes y videos es más falso que billete de tres dólares. Además, te cuesta la anualidad y dentro de la app tienes que pagar por créditos, si haces algo te descuentan créditos, y la compra de los créditos es cara. Me arrepentí de comprarla, pedí mi rembolso a la app y dejaron de responder. Le pedí a Apple mi reembolso y me dijeron que el reembolso no es viable. Caro, malo y sin reembolsos. Un verdadero fiasco. No te enredes, hay otras apps mejores y no son tan caras.

## Most praised reviews (10 highest-rated)

### 5/5 — Pelement

*2026-09-03, version 5.3.1*

Amazing Ai

### 5/5 — Amazing

*2026-06-11, version 5.1*

I love it! I can do very nice videos very easily! I am very happy and it is very cheap!

### 5/5 — Marilza Artes

*2026-05-29*

Muito bom

### 5/5 — Off the Hook

*2026-05-03, version 5.0*

Impresso is better than hiring a company or individual to do the work. Since using we have a bunch of videos we can us on our website and Instagram. Thanks to all.

### 5/5 — Amazing product

*2026-04-29, version 5.0*

I love this so much - creates quality marketing and a fun while making them!

### 5/5 — Nutrition Plus coffee shop

*2026-04-24, version 4.9.5*

Good

### 5/5 — Awesome

*2026-04-15, version 4.9.5*

The app is simple to use interface is beautiful and very user-friendly

### 5/5 — The chef

*2026-04-03, version 4.9.4*

I like this idea a lot

### 5/5 — Great!

*2026-03-15, version 4.9.1*

I have a skincare business and it works great for fast promotions

### 5/5 — Waste of Credits on Nightmarish, Glitchy Results

*2026-03-14, version 4.9.1*

I am losing money/credits every time I hit "generate," and the results are consistently unusable. This app clearly has massive issues with spatial layering and anatomy that the support team refuses to acknowledge.
The recurring "hallucinations" I’m paying for:
• Anatomical Horror: In multiple generations, the AI fails to understand where an ear ends and a head begins. I’ve had videos where the back of the ear literally morphs into a human face. It’s grotesque and renders the video useless for any professional or social use.
• Scale & Proportion Failures: The scaling is completely broken. I’m trying to generate an ear-cuff, and the app produces massively disproportionate jewelry that is either the size of the entire ear or so warped it doesn't look like a wearable item.
• Clip-through Glitches: Instead of the ear-cuff sitting on the ear, the AI wraps it inside of other textures, like scarves or hair, as if the objects are fused together.
• Zero Accountability: Support insists there are "no flaws" while my credit balance drains on these broken images and videos. If the model can't distinguish between a piece of metal and a human face, it shouldn't be a paid service.
Don't waste your credits until they fix the layering and anatomy logic.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
