# Imprivata ID — user reviews > 83 indexed App Store user reviews of Imprivata ID by Imprivata, Inc., rated 2.10/5 from 47 ratings. - Source: https://appshunter.io/ios/app/imprivata-id/id991327711/reviews - App overview in markdown: https://appshunter.io/ios/app/imprivata-id/id991327711.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 30 ## What do users think of Imprivata ID? Overall sentiment: negative **Pros** - 👍 Works as expected - 👍 Simple and easy to use - 👍 Reliable daily use - 👍 Works with Apple Watch (historically) - 👍 Streamlined patient care (historically) - 👍 Works well on phone - 👍 Great for 2-factor authentication - 👍 Works with Imprivata OneSign - 👍 Quick and easy workflow - 👍 Bluetooth feature helpful **Cons** - 🐛 App constantly crashing - 🐛 Glitchy and laggy - 🐛 Terrible interface - 🐛 Difficult to use - 🐛 Horrible app - 🐛 Garbage app - 🐛 Unreliable service - 🐛 Privacy violation concerns - 🐛 Slows productivity - 🐛 Maddening re-enrollment process - 🐛 Not working with new iOS/watchOS - 🐛 Requires frequent re-enrollment - 🐛 Push notifications not working - 🐛 Approve/Deny buttons missing - 🐛 Codes never work - 🐛 Unable to approve/deny - 🐛 Not IOS capable - 🐛 Most hated software - 🐛 Garbage support - 🐛 Garbage reliability - 🐛 Broken after updates - 🐛 Impossible to write codes in time - 🐛 Stops working after device change/update - 🐛 No push notification sound - 🐛 App Store shows 'open' but not installed **Commonly reported bugs** - Apple Watch push notification not working - Approve/Deny buttons disappeared after update - Fast Access feature gets disabled - Push button broken with latest update - Push approval not working - Approve/Deny buttons removed - Unable to approve or deny through the app - No push notification to watch - Impravata gone after Apple Watch update - Missing Apple Watch support - Watch approve/deny feature broken - Took the Apple Watch approval away - Approve button disappeared - No longer transmits to Apple Watch - App availability on watch missing - Apple Watch connection broken - App crashes constantly - App won't read review - Push notifications not working - Approve/Deny broken on iOS 13 - Low power Bluetooth dongle not working - iOS 13 broke Apple Watch usefulness - Cannot use Apple Watch to approve/deny - Notification with 'Dismiss' only on watch - App no longer functions properly after iOS 13 upgrade - Notification for login not received - App icon is blank - Notifications never appear - App keeps saying 'open' in App Store but not installed - App not functioning unless all other apps are closed - App requires re-enrollment after device change/update - App stops working and requires IT reset - App not working with new iPhone - App not working with older iOS/watchOS - App requires re-entry of password for each prescription **Most requested features** - Fix Apple Watch integration - Make approve/deny buttons larger and separated - Color code approve/deny buttons - Bring back Apple Watch approval feature ## Newest reviews (15 of 83) ### 2/5 — Update Broke app *2025-10-17, version 2025.3.0* I’ve been using this for a couple yrs, with iPhone 14 and now 16 pro and it worked fine until the update. I have to enter the token instead of hitting approve or deny since the last update. ### 1/5 — Approve/deny gone after update 10.6.25 *2025-10-07, version 2025.3.0* Since update yesterday, I don’t receive approve/deny pop up. I have to find the app and open it to get the token to enter. Can this be fixed? ### 3/5 — Push button broken with latest update *2025-10-06, version 2025.3.0* I can verify the previous review, push button does not work for deny/approve but 6 digit code works ### 3/5 — Push broken *2025-10-05, version 2025.3.0* Updated app 10/2/2025. Now push approval will not work. I have to enter the 6 digit code to get access approval. Worked fine prior to update. Fast access is turned on. IOS 18.7.1 ### 1/5 — Update isn't working *2025-10-03, version 2025.3.0* This didn't improve usability. This completely took away my "approve" and "deny" buttons so I have to manually enter the code every single time. ### 1/5 — Horrible *2025-09-12, version 2025.2.0* I have tried several times, not working; unable to prescribe medications; bad experience ### 4/5 — Does the Trick *2025-07-30, version 2025.2.0* I use this multiple times a day when I work to write controlled substance prescriptions. One suggestion is to make the approve and deny buttons larger and separated, and color the deny button red and the approve green (include the words or use a check mark and X for those who are red green colorblind). ### 1/5 — Not IOS capable *2025-07-01, version 2025.1.0* Unable to approve or deny through the app ### 1/5 — No push notification to watch *2024-07-11, version 2024.1.0* Agree with previous reviewers! ### 1/5 — What! *2024-04-15, version 2023.2.0* Updated my Apple Watch and now my Impravata is gone! Anyone else have this problem ### 2/5 — Missing Apple Watch support *2024-01-28, version 2023.2.0* Missing Apple Watch support. Features do not work consistently. Wish it worked better ### 1/5 — Please fix watch approve/deny feature *2024-01-04, version 2023.2.0* Please fix Apple watch approve/deny feature. It made patient care much more streamlined. ### 4/5 — Took the apple watch approval away *2023-09-28, version 7.12.0* Just updated and lost the ability to approve prescriptions on my Apple Watch. This was an extremely convenient feature and I hope they bring it back. ### 1/5 — Constantly crashing *2023-01-16, version 7.10.0* This is a totally unreliable app. ### 1/5 — Worst app ever *2022-12-08, version 7.10.0* This app is ridiculously hard to use. You can’t copy the codes to past them but they renew every 30 secs???? Makes it impossible to write the codes in time ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work well for larger font size *2026-03-28, version 2025.5.0* I have the larger font size on so I can see. When I need to click on accept for entering the required two digit code I can’t because it’s behind the keyboard that will not minimize. ### 1/5 — No longer works with Apple Watch *2026-02-25, version 2025.5.0* Disappointed that this no longer works on the Apple Watch. I have to carry my phone around. I agree whole heartedly with the previous reviewer. Please fix this. ### 1/5 — Just work why don’t you *2026-02-23, version 2025.5.0* It has one job. One little tiny job. And it doesn’t do it. ### 1/5 — Absolute garbage *2026-02-16, version 2025.5.0* So many glitches, wont allow access. Terrible app, terrible interface. ### 1/5 — Doesn’t work *2025-12-28* Any time I try to use this app to login to work apps, it doesn’t sync with anything it’s supposed to. The codes never work and I can’t use it. ### 1/5 — Most hated software and company. *2025-10-28, version 2025.3.1* For the love of god you guys are terrible. Garbage app. Garbage support. Garbage reliability. ### 1/5 — Not working on Apple Watch since most recent update *2025-10-24, version 2025.3.0* Seems like a tech issue. The Apple Watch push notification does not work since the newest update. Please fix, Developers! ### 1/5 — Latest update broken *2025-10-15, version 2025.3.0* Unable to access my charting at home now because the most recent update broke the app. Can no longer approve. Can still manually enter token code for controlled substances, but “approve” no longer works. ### 1/5 — Latest update broke it *2025-10-12, version 2025.3.0* Approve/Deny selection has disappeared making it harder to log in at my company. ### 1/5 — 2025.3.0 Fast Access gets disabled *2025-10-08, version 2025.3.0* We have had a dozen or so reports of Fast Access feature getting turned off, effectively breaking MFA until it gets turned back on. But it repeatedly happens. Major bug ## Most praised reviews (10 highest-rated) ### 5/5 — Works every time *2025-10-31, version 2025.3.1* I have been using Imprivata for about five years now and it works every time for me. ### 5/5 — Works as expected *2025-10-13, version 2025.3.0* We use Imprivata daily for multiple employees, never had any issues. As far as watch functionality, I’ve never used it or knew that was a thing with the app. Phone access works great. ### 5/5 — Simple! *2025-05-07* Easy to use and works. I use the push notification every day for logging in at work. ### 5/5 — More easy auth from Imprivata *2025-05-07, version 2025.1.0* Use the app every day working remotely. Super easy to use. I don’t even have to open my phone and can use it from the Lock Screen. Has never failed. ### 5/5 — Easy to use, works nicely with my apple watch *2025-04-30, version 2025.1.0* It is easy to use and intuitive, it is reliable and works nicely with my apple watch ### 5/5 — So much better than the old RSA token *2020-08-03, version 7.2.1.592000* This works well on my phone and Apple Watch. ### 5/5 — Working smoothly *2020-03-11* It’s quick and easy for my workflow, and I use the app specifically from home. Bluetooth feature really helps without actually getting my phone out ### 5/5 — Great tool *2020-01-09, version 6.3.1.550071* For 2 factor authentication with Imprivata OneSign ### 5/5 — App Works Great For Me *2019-12-09, version 6.3.1.550071* This app works great for me but if you have a bad internet connection obviously it’s not going to help. I also get the watch push notifications everytime 👌🏻 ### 5/5 — iOS/Watch OS notifications fixed! *2019-11-01* iOS 13 notifications are fixed in version 6.3.1.x - you can again long-press the notification from the lock screen of your phone to approve/deny the token request. Actionable notifications again appear on the Apple Watch too. Thanks to Imprivata for getting this fix in place. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*