# Improve Detroit — user reviews > 57 indexed App Store user reviews of Improve Detroit by City of Detroit, rated 4.60/5 from 1,060 ratings. - Source: https://appshunter.io/ios/app/improve-detroit/id879463277/reviews - App overview in markdown: https://appshunter.io/ios/app/improve-detroit/id879463277.md - Rating breakdown: 5★ 856 · 4★ 98 · 3★ 44 · 2★ 15 · 1★ 47 ## What do users think of Improve Detroit? Overall sentiment: neutral **Pros** - 🚀 Good response times - 👍 Helpful in getting things done - 👍 Timely resolution of issues - 👍 Convenient and responsive **Cons** - 🐛 App doesn't work - 🐛 Slow responses - 🐛 No connection to BSEED - 🐛 Issues not resolved - 🐛 Outdated information - 🐛 Difficult to use **Commonly reported bugs** - App doesn't let users file reports or sign up - Reported issues not resolved - Responses are slow or non-existent - Issues closed without being fixed **Most requested features** - Better user interface for reporting abandoned vehicles - Update and improve the app - Improve connectivity with other city departments - Allow anonymous reporting - Expand the types of issues that can be reported ## Newest reviews (12 of 57) ### 3/5 — Does it actually work *2026-07-18, version 6.5.0* I can’t tell what gets done I have had multiple requests and I only seem to get a “acknowledge” message but not sure any action? ### 4/5 — Goo response times! *2026-01-27, version 6.2.7* They are cery good about rectifying issues on this app. this is the first time I’ve experienced the City actually resolving issues! Good job Detroit Staff! We appreciate all that you do! ### 4/5 — App *2024-08-25, version 5.17.0* Need update ### 4/5 — Very large pothole *2024-07-17, version 5.16.0* Workers did what they could. The entire street needs repaving. Repaving a street was not an option to chose. ### 2/5 — 568,456 problems solved? Or just closed *2024-04-09, version 5.16.0* I don’t know if this app will get any results for any problems submitted . But we can hope . In the past calling and voicing complaints did not work for the city tree that needs trimming in front of my house or the fact that it messed up the sidewalk local legislation has done nothing in the past either. ### 3/5 — App review *2024-03-25, version 5.16.0* I really love the convenience and response that I receive from the app, but I am still receiving information from a issue that was resolved over two years ago. A report of overgrown grass and debris on the property. I no longer live at the location and the property has been sold. A re-inspection should be conducted of 2967 Columbus . Thanks ### 3/5 — App *2024-02-15, version 5.16.0* Trying to update ### 2/5 — App *2023-08-26, version 5.15.0* This app not updating ### 2/5 — Can’t reach the mayors office *2023-06-29, version 5.13.0* I am a resident of the City of Detroit..I have tirelessly tried to reach out to (Mayor Duggan..to have simple questioned addressed & or answered.. It is very disheartening to vote 🗳️ for someone then when it’s time to receive (Common (City Services..you can get no response.. I’ve reached out to my District2 Manager..I’ve left messages for Presiden Marry Sheffield’s office, no response.. Maybe if I reach out to (Hank to the rescue on channel4..I can at least set up a meeting with the mayor to address some of my common concerns.. Thanks for listening.. A life long (City of Detroit resident Ms.Betty A.Johnson ### 5/5 — Response time *2023-06-17, version 5.13.0* Usually response time in 24 hours. ### 5/5 — Unanswered or not completed requests *2022-11-10, version 5.9.7* Abandoned cars , Ilegal dumping is reported but never resolved !! ### 2/5 — Can't download app without a payment method *2022-10-19, version 5.9.7* Why is it that to download the app I need to out in a credit card info??? Doesn't make sense ## Most critical reviews (10 lowest-rated) ### 1/5 — What happened to follow through? *2026-07-28, version 6.5.0* It used to be that information submitted on this site was taken care of in a reasonably quick manner. Now not is it not only taken care of quickly, in many, MANY instances, it's not taken care of it all. It's acknowledged and closed with absolutely nothing happening. ### 1/5 — Bulk pickup Binder 48234 *2026-07-18, version 6.5.0* Horrible, bulk has been sitting on curb since week prior to Fourth of July and still there. Absolutely terrible ### 1/5 — App doesn’t work. *2025-04-03, version 6.1.0* Doesn’t let me file a report or even sign up. Horrible. ### 1/5 — Hole in alley *2025-02-09, version 5.17.0* I have filed two complaints about hole in our alley that has only grown larger swallowing the warning saw horse placed there my DPW !It continues to be a SAFETY HAZARD and a threat to our sewer line in the alley,which poses a threat to my house (not my sewer line connection from my house)! Please contact me when you’re going to come out and examine this situation because I don’t feel like being gaslighted again by DPW thank you in advance ! ### 1/5 — slow responses and no connection to BSEED *2024-11-08, version 5.17.0* This app doesn't have any connectivity to the building department, which exists in a premodern state. This makes it useful for about a third of what it should be useful for. I've been trying to get them to address this for years to no avail. ### 1/5 — Useless system *2024-10-02, version 5.17.0* Reported several issues , the response time was so long that the issues no longer were visible. This system is nothing more than a place for residents to complain and feel like they did something when in reality nothing happens. ### 1/5 — Review *2024-07-09, version 5.16.0* When you put in the request it takes too long to respond back. It seems as though nobody really cares. The Seniors and others are at risk of being attacked from tall grassy areas and debris from littering. ### 1/5 — Billing Info Requested ? *2023-04-11, version 5.9.7* So this app charges ? ### 1/5 — Trying to close a report that is over 1000 days old *2020-08-09, version 5.6.9* Close the report ### 1/5 — Detroit water and sewage! *2020-01-14, version 5.6.2* This is an out rage I have been waiting for the street sewer to get cleaned out because it is causing major flooding to my home still no one has came to service or clean the sewage after several requests were made! ## Most praised reviews (10 highest-rated) ### 5/5 — They are paying attention! *2026-08-23, version 6.5.0* I love this service that the city provides! I use it often and it gets results! ### 5/5 — Great App *2026-06-25, version 6.5.0* Easy to navigate and great results ### 5/5 — Speedy Turnaround *2026-03-15, version 6.3.1* When I post a problem within 48 hours it’s addressed ### 5/5 — Improve Detroit *2025-06-16, version 6.2.1* I find this app to be very helpful in getting things done around the city of Detroit. I have used us on several occasions for trash pick up nooses abatement, illegal, dumping, vacant, lots and cars that are illegally dumped I fine also that once II enter something on the app that it is done in a timely basis. I really appreciate this app. ### 5/5 — Abandoned vehicles *2025-04-14, version 6.1.0* There could be a better user interface when reporting abandoned vehicles. ### 5/5 — This app works! *2024-07-09, version 5.16.0* Kudos to the wonderful City of Detroit for utilizing this great resource. ### 5/5 — Atienden rápido pero no siempre regresan a reparar *2024-02-16, version 5.16.0* Banqueta que rompió DTE tiene más de 4 ańos Un hoyo en la calle que abrió el servicio del agua tiene meses Una fuga de agua en la calle ya tiene meses Una luz apagada nos la arreglaron en 2 mes Ya asta me siento acosador asia la ciudad 😁 ### 5/5 — About time *2023-12-21, version 5.15.0* This is a great application I just hope they will come out faster and get theses things resolved ### 5/5 — Slow *2023-10-20, version 5.15.0* This is super slow getting something done in the city ### 5/5 — Improve Detroit Application *2023-08-23, version 5.15.0* It is not user friendly. Issues I want to report not listed. I wonder why? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*