# IMS Mobile (Merchant Point) > Mobile payment acceptance and service request app for merchants. (iPhone/iPad app by FIRST DATA (INDIA) PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/ims-mobile-merchant-point/id1050152862 (this page in markdown: same URL + `.md`) - Developer: [FIRST DATA (INDIA) PRIVATE LIMITED](https://appshunter.io/developer/1050152861) - Category: Business, Finance - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 107 MB - Languages: American English, Hindi, Tamil - Released: 2015-11-02 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ims-mobile-merchant-point/id1050152862/reviews.md ## What is IMS Mobile (Merchant Point)? IMS Mobile (Merchant Point) by Fiserv payment acceptance, and for raising service requests with ease and convenience. Logging into the App: Once you download the app from App store, please register by entering your Terminal ID/Merchant ID/Mobile Number and generate a TPIN. A One-Time Passcode (OTP) will then be sent to your registered mobile number, which you will need to key into the app to set a TPIN or password based on your preference. mCommerce Features: Our mCommerce menu empowers you to accept multi-form-factor payments such as Unified Payments Interface (UPI), Bharat QR and SMS/email invoicing, ensuring you will never miss a sale. Self Service Features: Using the self-serve menu, you can raise multiple service requests, including paper roll requests, terminal-related requests, with ease and convenience. For more information, please contact us at on 1800-102-1671/1800-266-6545. ## Key features - Accept UPI and Bharat QR payments - Send SMS/email invoices - Raise service requests - Manage terminal-related issues - Request paper rolls ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/ims-mobile-merchant-point/id1050152862/reviews.md ### 1/5 — Amount deducted *2024-12-05, version 3.1.5* Worst company ever i have seen in my life the deduct rs2000 from my settlement and not showing any statement and reason why they deduct and when I call to customer care and I entered my terminal id it shows invalid terminal id again and again Worst service ever I have experienced in my life Don’t trust on them ### 5/5 — Reliable & Trustworthy *2024-09-23, version 3.1.5* Fiserv is reliable , honest and operate with integrity. I recommend to all use thier services. ### 5/5 — Commendable Service_New_ 01 *2024-08-09, version 3.1.3* All the service are at the fingertip, Digitalisation is the new version of service industry . Thank you 😀 and would recommend all to opt for IMS services ### 1/5 — Poor customer support *2024-04-06, version 3.1.2* These people keep money on hold and ask for documents which even they dont have. A very poor and uneducated staff on customer care. And no response for money stuck. False commitment for charges and no proper commitment ### 2/5 — Biometric login? Really? *2024-03-22, version 3.1.1* Why can’t the app remember the MID after successful login? ### 1/5 — Fraud Company *2023-10-01, version 3.1.0* This is a fraud company., Please do not purchase this swipe machine. Strongly oppose to everyone. They are always try to make money from customer account in different way - like different type of Value Added Services., Change the usage policy. They never follow their commitment & promises during first installation. Customer care people are very much disgusting people. They never follow your concerned. Last but not the least they will deduct the unwanted charges from your bank account/customer swipe account without your confirmation . ### 1/5 — Worst service provider *2023-07-23, version 3.1.0* I have used this pos at one merchant and need ro cancel the order merchant refunded the money but no money come to my account merchant shared the refund details but no refund yet scam service provider for POS ### 1/5 — Machine provided are of 1990s *2023-02-07, version 3.1.0* Dont open account in ICICI bank Edc machine provided are from 90s Dont work properly Worst customer service Even sbi bank is better than them ### 1/5 — Money suckers *2023-01-29, version 3.1.0* They are just trying to make money out of this in any way possible and they are trying to make all of us fool. ### 5/5 — Good Service *2023-01-17, version 3.1.0* Service provider by IMS is fantastic and would encourage merchants to use their services ☺️☺️☺️ ## Frequently asked questions about IMS Mobile (Merchant Point) ### How do I log into IMS Mobile? To log in, register with your Terminal ID, Merchant ID, or Mobile Number. You will then receive an OTP to set your TPIN or password. ### What payment methods does IMS Mobile support? IMS Mobile supports multi-form-factor payments including Unified Payments Interface (UPI), Bharat QR, and SMS/email invoicing. ### Can I request supplies through IMS Mobile? Yes, the self-serve menu allows you to easily raise requests for essential supplies like paper rolls. ### What kind of service requests can I make with IMS Mobile? You can raise various service requests, including those related to your payment terminal and for paper roll replenishment. ### Is IMS Mobile available on Android devices? Based on the provided data, IMS Mobile is supported on iPhone and iPod devices. Information about Android compatibility is not specified. ### How often is IMS Mobile updated? The latest version of IMS Mobile is 3.1.5, last updated on August 29, 2024. This indicates regular updates are provided by the developer. ### What is the user rating for IMS Mobile? IMS Mobile has a rating of 1.0 stars from 2 ratings. This suggests a low user satisfaction based on the available data. ### Does IMS Mobile have ads? No, IMS Mobile does not contain advertisements, as indicated by the 'hasAds' flag being false. ## Version history (last 5 releases) ### 3.1.5 — 2024-08-29 - Bug fixes, improved app stability, rebranding ### 3.1.4 — 2024-08-27 - app stability improvements, rebranding ### 3.1.3 — 2024-05-22 - App improvements ### 3.1.2 — 2024-04-01 - App Improvements ### 3.1.1 — 2024-02-14 - Biometric login support - App improvements ## Related topics [merchant point](https://appshunter.io/ios/topics/merchant-point) · [ims mobile](https://appshunter.io/ios/topics/ims-mobile) · [merchant one](https://appshunter.io/ios/topics/merchant-one) · [smartfind express mobile](https://appshunter.io/ios/topics/smartfind-express-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*