# IMS Patient App

> Patient portal for managing health records, appointments, prescriptions, and billing. (iPhone/iPad app by Meditab Software Inc..)

- Source: https://appshunter.io/ios/app/ims-patient-app/id1064053341 (this page in markdown: same URL + `.md`)
- Developer: [Meditab Software Inc.](https://appshunter.io/developer/815541950)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.96/5 from 54 App Store ratings · 30 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 52 MB
- Languages: English, Spanish
- Released: 2015-12-12
- Data updated: 2026-08-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ims-patient-app/id1064053341/reviews.md

## What is IMS Patient App?

IMS PatientApp is a mobile application that empowers patients to take charge of their healthcare process. With this app, patients can access their health records, request appointments, send prescription refill requests, and even pay their bills. 

PatientApp is fully HIPAA compliant, to ensure that your health information is protected and secure.

Key Features enables your patients to:

• Appointments: Request appointments, view past and future appointment details
• Health Records: Access comprehensive health records at the fingertip
• Documents: View shared by the provider
• Forms: View and sign forms conveniently
• Prescriptions: Send refill requests and view your list of active prescriptions.
• Televisit: Request and launch a virtual visit/remote consultation
• Billing: View billing statements, save card details  and pay balance securely
• Messages: Send messages to your provider and other clinical staff, quickly & securely. 
• Barcode: Generate a barcode to use at the Auto Check-In kiosk
• Photo Module: Upload aliment images to keep the provider posted
• Spanish language: Enjoy all the functionality of PatientApp in the Spanish language
• Today’s Visit: View the current day appointment details, check in with the QR code or proximity beacons, verify demographics, sign forms, and also pay bills
• ART Calendar: View the ART calendar at one click for fertility patients
• Spanish Interface: Choose the Spanish language interface option

Get started with  IMS PatientApp. Contact your healthcare provider to get your access credentials.

## Key features

- Access health records
- Request appointments
- Send prescription refill requests
- Pay bills securely
- Virtual visits
- Secure messaging with provider
- View shared documents and forms

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/ims-patient-app/id1064053341/reviews.md

### 1/5 — Broken

*2026-06-04, version 40.1.0*

I can’t even register as a new user. There is no way to register on the app or the website.

### 1/5 — Doesn’t work

*2026-01-23, version 40.1.0*

Im trying to sign in but it says “some error occurred. Try back later” but it never works.

### 1/5 — IMS Patient App

*2025-07-22, version 40.1.0*

This app is horrible. Every time I try to log on it doesn’t allow me to very irritating. Definitely need to improve this app.

### 1/5 — Useless app

*2025-03-06, version 38.1.0*

This app is useless. You can only view your billing balance but not your statement. They don’t want to show how they come up with the balance. You can’t find any contact information.  When you send a message there’s no reply.  You can’t check in at the office when you go  for an appointment. Don’t waste the data on your phone for this app. Wish I could put 0 stars.

### 1/5 — Needs a lot of work

*2024-11-25, version 37.1.0*

The app isn’t great. Wish my doctor would use another app. Always having issues. Could use a lot of updates.

### 1/5 — App always signs out

*2024-01-23, version 34.0.0*

This app does not improve with updates. Why must I always have to sign in with my password? I’m going to suggest to my doctor to use a different medical app.
Developer is it possible to borrow technology from other app Developers to keep this app signed in. This is the only app that signs me out after using it. Yes I click the box “keep me signed in” and it still signs me out. What about Face ID? Will this app ever get that feature like other apps have?

### 1/5 — NOT USEABLE AT ALL🤬

*2023-09-06, version 32.1.0*

I downloaded this today, read the reviews wasn’t quite sure that would be accurate well let me tell you it’s totally junk it does not even work very 1st try. Why do doctors that make millions refer you to an app that does not work that just pisses me off!!!

### 1/5 — Worthless

*2023-08-24*

I can’t even get past the log-in. Better off picking up the phone and calling my doctor.

### 1/5 — App doesn’t work and crashes when selecting a tile

*2023-03-03, version 30.1.0*

I am modifying my review after poking around a bit more. Apparently the app is only crashing when selecting the appointments tile. Otherwise the other tiles seem to work ok.

Just installed the app on my iPhone today which is running the most current iOS. I can log into the app but the moment I go to select a tile for appointment as an example, the app crashes. ZERO STARS until they fix this. Also selecting app support takes you their website and seems to be focused on provider support and sign ups vs app user support. Pointless. And the provider I am at makes you use this pointless app.

### 1/5 — App doesn't even open up

*2023-01-24, version 30.1.0*

Even after having the most recent iOS version on an iPhone 13 Pro the app seems to bomb. First it is super slow. Then it doesn't open... The orange screen freezes before even I could see the login screen. After multiple restarts got it to start and then login was a challenge. It kept saying some error happened.

Do some basic testing before releasing the app to the public! 🙄

Using it because the doctor's office forced me to.

## Frequently asked questions about IMS Patient App

### What can I do with the IMS Patient App?

The app allows you to access your health records, request appointments, send prescription refill requests, pay your bills, and communicate securely with your healthcare provider. You can also view shared documents and forms, and even request virtual visits.

### Is my health information secure with this app?

Yes, the app is fully HIPAA compliant, which ensures that your health information is protected and kept secure. It uses secure methods for communication and data access.

### How do I get started with the IMS Patient App?

To get started, you need to contact your healthcare provider to obtain your access credentials. Once you have these, you can download the app and log in to manage your healthcare.

### Can I use this app for virtual doctor visits?

Yes, the app supports virtual visits or remote consultations. You can request and launch a televisit directly through the app to connect with your provider remotely.

### Is the app available in other languages?

Yes, the app offers functionality in the Spanish language, including a Spanish interface option. This allows Spanish-speaking patients to use all features conveniently.

## Version history (last 5 releases)

### 40.1.0 — 2025-07-22

Bug fixes and performance improvements.

### 40.0.0 — 2025-06-09

Bug fixes and performance improvements

### 39.1.0 — 2025-05-09

Bug fixes and performance improvements

### 39.0.0 — 2025-04-03

Bug fixes and performance improvements.

### 38.1.0 — 2025-03-03

Bug fixes and performance improvements.

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## More apps by Meditab Software Inc.

- [IMSGo](https://appshunter.io/ios/app/imsgo/id869811884)
- [SpeedTracker App](https://appshunter.io/ios/app/speedtracker-app/id1265805054)
- [Meditab Events](https://appshunter.io/ios/app/meditab-events/id1328182531)
- [ShowItMax](https://appshunter.io/ios/app/showitmax/id1423521158)
- [Meditab Employee Management](https://appshunter.io/ios/app/meditab-employee-management/id1448995423)

All apps by Meditab Software Inc.: https://appshunter.io/developer/815541950

## Related topics

[ims care](https://appshunter.io/ios/topics/ims-care) · [imsgo](https://appshunter.io/ios/topics/imsgo) · [ims care portal](https://appshunter.io/ios/topics/ims-care-portal) · [imediato app](https://appshunter.io/ios/topics/imediato-app) · [ims mobile app](https://appshunter.io/ios/topics/ims-mobile-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
