# IMSWARE HelpDesk

> IMSWARE HelpDesk (iPhone/iPad app by RIB IMS GmbH.)

- Source: https://appshunter.io/ios/app/imsware-helpdesk/id842546640 (this page in markdown: same URL + `.md`)
- Developer: [RIB IMS GmbH](https://appshunter.io/developer/842546644)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 10.0 · 18 MB
- Languages: English, French, German
- Released: 2015-02-11
- Data updated: 2026-05-19
- User reviews in markdown: https://appshunter.io/ios/app/imsware-helpdesk/id842546640/reviews.md

## What is IMSWARE HelpDesk?

Acquire breakdowns, maintenance or fault messages.

IMSWARE.APP HelpDesk is the perfect mobile supplement for IMSWARE - with a range of use from Facilities Management / CAFM / IWMS / CMMS, Property Management to Real-Estate Management.

IMSWARE.APP HelpDesk has a direct interface to your existing IMSWARE installation and is able to process transactions, maintenance management or fault messages. The app is able to record any type of e.g. technical breakdowns or requests to your internal HelpDesk, capture photos and much more.

Please configure your individual "Service URL" (ask your admin) in the settings to use


## Version history (last 1 release)

### 2019.0.1 — 2019-07-02

- Change to new IMS layout (TFS Item 7177)
- Additional selection of the transaction type (TFS Item 7875)
- Barcode entry for the location or object (TFS Item 7873)
- Improved compatibility (TFS Items 8242, 8248)
- Various improvements and corrections

Affected areas:
--------------------
[X] APP
[X] web service
[X] DB

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## More apps by RIB IMS GmbH

- [IMSWARE Maintenance](https://appshunter.io/ios/app/imsware-maintenance/id962397067)
- [IMSWARE Inventory](https://appshunter.io/ios/app/imsware-inventory/id1131661438)
- [IMSWARE Energy](https://appshunter.io/ios/app/imsware-energy/id1255946649)
- [IMSWARE Warehouse](https://appshunter.io/ios/app/imsware-warehouse/id1517594836)
- [iTWO fm Maintenance](https://appshunter.io/ios/app/itwo-fm-maintenance/id1540088576)

All apps by RIB IMS GmbH: https://appshunter.io/developer/842546644

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-19.*