# imToken: BTC & ETH Wallet — user reviews

> 590 indexed App Store user reviews of imToken by IMTOKEN PTE. LTD., rated 4.19/5 from 1,139 ratings.

- Source: https://appshunter.io/ios/app/imtoken-btc-and-eth-wallet/id1384798940/reviews
- App overview in markdown: https://appshunter.io/ios/app/imtoken-btc-and-eth-wallet/id1384798940.md
- Rating breakdown: 5★ 807 · 4★ 60 · 3★ 43 · 2★ 13 · 1★ 176

## What do users think of imToken?

Overall sentiment: negative

**Pros**

- 🚀 Efficient and fast
- 🔒 Secure and reliable
- 👍 User-friendly interface
- 💡 Supports multiple blockchains

**Cons**

- 🐛 Buggy and unstable
- 🔒 Security concerns
- 💰 Potential scams and fraud
- 🤖 Poor customer support

**Commonly reported bugs**

- Wallet balances disappearing
- Transactions failing without explanation
- Inability to withdraw funds
- Frequent app crashes

**Most requested features**

- Add support for more cryptocurrencies
- Improve withdrawal functionality
- Enhance security measures
- Provide better customer support

## Newest reviews (11 of 590)

### 1/5 — Lừa đảo

*2026-01-07, version 2.17.4*

Tôi mới tạo ví và chuyển 500$ và 3 ngày sau không biết thế nào lại mất tiền, tôi còn chẳng dùng app nào kì lạ và cũng chẳng nhấn vào liên kết kì lạ nào, chả biết sao lại mất tiền

### 1/5 — 無法把關詐騙網絡

*2026-01-06, version 2.17.4*

爛軟體

### 1/5 — 詐騙集團

*2026-01-05, version 2.17.4*

這是詐騙集團的幫兇 請大家注意不要被騙錢了

### 1/5 — 垃圾钱包

*2025-12-23, version 2.17.4*

第一次用就让盗了u

### 1/5 — Plataforma  Fraudulento

*2025-11-29, version 2.17.3*

Hola a todos tengan cuidado con esta aplicación son  unos ladrones me pidieron $50kusd para yo poder retirar mi dinero y no fue así después de eso me pidieron $5655usdpara activar el aplicación de retiro y después yo intenté realizar un retiro y no tuve éxito, después me dijo que tenía que cambiar de cuenta de banco pero para eso me pidió otros $2655  usd y como le dije que no tenía yo,me bloqueó mi cuenta de Wallet y la plataforma IMTOKEK btc&ETH Wallet
Me robo Todo lo que yo avía ganado en un año
Así es que no caigan en esta aplicación a lo contrario denuncienlo a las autoridades correspondientes
Para que pagun de los robos que están haciendo a nivel mundial.

### 3/5 — ？

*2025-11-28, version 2.17.3*

这个是官方正版的吗

### 2/5 — Retirar mis fondos

*2025-11-23, version 2.17.3*

Hola yo pido un consejo como poder retirar mis fondos de esta plataforma imToken,ya que no e podido hacerlo me están pidiendo dinero para yo poder retirar mis fondos yo nose si eso es así o será una estafa les pido que me den un consejo.

### 1/5 — I can’t transfer the money out

*2025-11-18, version 2.17.3*

Why can’t the money be transferred out

### 2/5 — 容易盗刷

*2025-11-18, version 2.17.3*

容易盗刷走u  还一点办法没有找回

### 1/5 — bad and greedy

*2025-10-31, version 2.17.2*

bad enough

### 1/5 — Scammer site

*2025-10-30, version 2.17.2*

Apparently this app is set up as a dummy account that can be utilized for scammers. They have no support but transactions are taken in through deposit but no withdrawal would work. I tried to contact through email but haven’t gotten any support for 3 weeks. Overall, my money is gone after my initial deposit onto this platform so be wary of this SITE/APP. Check BBB as well before downloading this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don't waste your time

*2026-07-17, version 2.21.0*

Don't waste your time on this app. I want my money back and there's no way to figure out how to contact even Customer Service to figure out how to do it. It seems like every time you click on something just a big runaround go with something else. Don't use this.

### 1/5 — 无缘无故被多签

*2026-06-18, version 2.20.0*

无缘无故被多签，我非常不理解。

### 1/5 — Very bad

*2026-06-05, version 2.20.0*

All 300,000u, all my possessions, trash, everything I did to make money was instantly transferred away.

### 1/5 — 不用了，用就被盗币

*2026-05-17, version 2.20.0*

不用了，用就被盗币

### 1/5 — Scam warning-do not use it

*2026-03-25, version 2.18.1*

My 200k usdt scam by this app. Dont use it. Easily scam. This is warning for all

### 1/5 — Terrible SCAMM

*2026-03-25, version 2.18.1*

SCAMMMMM

### 1/5 — SCAM WARNING

*2026-02-06, version 2.18.0*

This wallet is easily scammed. 2 days age my friend’s wallet in ImToken was scammed and almost 300,000 USDT was withdrawn from his wallet. Do not trust to imToken. This is serious warming.

### 1/5 — Avoid using this app – no user protection when assets are stolen

*2026-02-04, version 2.18.0*

My imToken wallet was compromised and all my assets (over 200k USDT) were stolen through unauthorized transfers.

I did not share my mnemonic phrase or private key, and I did not connect my wallet to any dApp or website. Despite this, my entire balance was drained.

imToken support confirmed the wallet was compromised but stated they cannot freeze, reverse, or meaningfully assist, and only advised reporting to police. From a user’s perspective, this feels like zero protection and zero accountability when something goes wrong.

There were no alerts, no warnings, and no safeguards to prevent or flag suspicious activity.

I strongly recommend avoiding this application, especially for storing large amounts. Once assets are stolen, users are completely on their own.

### 1/5 — 詐欺に使われています

*2026-01-21, version 2.17.4*

こちらに資産を移してはいけません。勝手に出金されます

### 1/5 — Money is transferred without my permission

*2026-01-09, version 2.17.4*

Bad start for 2026.

My money is drawn from this wallet without any of my consent nor permission. Bad security

## Most praised reviews (10 highest-rated)

### 5/5 — SP 01

*2026-08-19, version 2.21.0*

值得支持使用，如果在免费转账费用，那更加无敌了。

### 5/5 — imToken钱包

*2026-06-28, version 2.20.0*

IMToken是一款支持多链的数字货币钱包，功能丰富，安全性高，界面友好，便捷性，性价比IMToken提供了免费的服务，用户无需支付额外费用。同时，其交易手续费较低

### 5/5 — 评论

*2026-06-28, version 2.20.0*

非常好用的一款APP ，值得推荐，五星好评

### 5/5 — good app

*2026-02-28, version 2.18.0*

very good app on web3

### 5/5 — 靠谱

*2026-02-17, version 2.18.0*

靠谱

### 5/5 — 为你点赞

*2025-12-22, version 2.17.4*

这是我用的第一个数字钱包在使用期间给我的感觉就是安全可靠

### 5/5 — ok

*2025-11-10, version 2.17.3*

okok

### 5/5 — 新版很卡顿啊

*2025-10-22, version 2.17.2*

新版很卡顿啊

### 5/5 — Swap function

*2025-10-12, version 2.17.1*

I wanted to use the wallet for swapping tokens but it been disabled

### 5/5 — The least secure wallet!

*2025-09-22, version 2.17.1*

The worst wallet, with frequent cases of user funds being stolen! The platform only shirks responsibility! No security at all! Your wallet can be cracked at will!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
