# In The Know — Caregiver Training on the Go

> Mobile platform for caregivers to complete online training modules and track progress. (iPhone/iPad app by Epignosis LLC.)

- Source: https://appshunter.io/ios/app/in-the-know/id1445843453 (this page in markdown: same URL + `.md`)
- Developer: [Epignosis LLC](https://appshunter.io/developer/1464879348)
- Category: Education, Medical
- Price: Free
- Rating: 3.60/5 from 19 App Store ratings · 8 written reviews indexed
- Age rating: 17+
- Requires: iOS 17 · 57 MB
- Languages: American English, Arabic, Dutch, French (France), German (Germany), Greek, Hebrew, Italian, Japanese, Brazilian Portuguese and 6 more
- Released: 2019-03-30
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/in-the-know/id1445843453/reviews.md

## What is In The Know?

The In the Know app provides a way for caregivers to complete their assigned training modules while on the go!

With this app, learners can:
•	Access learning modules anytime, anywhere, with a mobile device.
•	Resume courses that they started on a PC (and vice versa).
•	View their progress and gamification points, levels and badges.
•	Access their training offline by downloading the content.

For more than 20 years, In the Know has been a leader in caregiver training, providing continuing education to certified nursing assistants, home health aides, personal care aides and non-medical caregivers.

## Key features

- Access training modules anytime, anywhere
- Resume PC courses on mobile and vice versa
- View progress, points, levels, and badges
- Download content for offline access
- Continuing education for caregivers

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/in-the-know/id1445843453/reviews.md

### 1/5 — Absolutely dislike the app.

*2024-02-04*

Has never worked for me. Have tried to use it 4 times since 2022 for work and it constantly just says retry. 🤷‍♀️ if I could give it no stars I would

### 1/5 — Used to work

*2023-03-07*

Used to work now it wont even load in.

### 1/5 — Caregiver Training

*2022-02-10*

I tried going through the course, but it glitches out every single time I type any answer down. It gets so bad that I have to reset the app and it doesn’t save any of my progress. Then I gotta go through the whole thing over again with the timed slides that I can’t even skip over to get where I was before. It’s just a little infuriating to accomplish alongside the fact that the video portions have no audio whatsoever when it appears to be meant to have an audio file playing over it, leading to some awkwardly silent scenes with stock photo characters that end with some sort of text afterwards that gives context to why there were stock characters floating around my screen. I hope this improves one day because the concept of the app is quite solid, just a bit poor on the presentation.

### 5/5 — Easy to Use

*2020-12-16*

Great and organized simple app. I especially love doing trainings on my own time!

### 5/5 — In The Know app

*2020-12-15*

The app has worked really well for me. With the option to download courses while connected to WiFi and then work on courses strictly offline, has been such a game changer with the app.

### 5/5 — Easy to use

*2020-12-15*

App is great to use. Makes things simple to use for my whole team. I love being able to take courses on my phone.

### 5/5 — Works Great.

*2020-12-15*

Great app for me to do my trainings.

### 1/5 — Understanding Alzheimer desease

*2020-02-01*

The video is supposed has sounds and I cant heard anything , although I only could see the introduction, the others video didn’t run

## Frequently asked questions about In The Know

### What kind of training does In The Know offer?

In The Know provides continuing education training modules specifically for certified nursing assistants, home health aides, personal care aides, and non-medical caregivers.

### Can I use In The Know offline?

Yes, you can access your training offline with In The Know by downloading the content beforehand. This allows you to continue your learning without an internet connection.

### How does In The Know track my learning?

In The Know allows you to view your progress, including gamification points, levels, and badges earned. This feature helps motivate learners and visualize their achievements.

### Is In The Know available on Android devices?

Based on the provided data, In The Know is supported on iPhone and iPad. Information regarding Android device compatibility is not specified.

### How often is In The Know updated?

The latest version of In The Know is 4.4.22, and it was last updated on November 3, 2025. This indicates a relatively recent update.

### What is the user rating for In The Know?

In The Know has a rating of 3.6 stars from 19 ratings. This suggests a mixed reception from its user base.

### Does In The Know have ads?

No, In The Know does not contain advertisements. The app is free to download and use without any ad interruptions.

### Can I start a course on my computer and finish it on my phone with In The Know?

Yes, In The Know allows you to seamlessly resume courses that you started on a PC directly on your mobile device, and vice versa. This ensures flexibility in your learning schedule.

## Version history (last 5 releases)

### 4.4.24 — 2026-08-21

• Fixed an issue where SCORM unit scores were not reported correctly.

### 4.4.23 — 2026-07-15

• Fixed an issue where time spent in units was overestimated when the app was sent to the background.

### 4.4.22 — 2025-11-03

• Fixed an issue where sometimes short TalentCraft units would never get completed.
• Fixed an issue where certain embedded YouTube videos would not play.

### 4.4.20 — 2025-08-28

• Updated app for iOS 26
• Fixed an issue where SCORM units kept showing a stale version of their content.

### 4.4.18 — 2024-09-24

• Fixed a crash occuring on iOS 18.

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## More apps by Epignosis LLC

- [e-CAMPUS by DFS](https://appshunter.io/ios/app/e-campus-by-dfs/id1416468461)
- [Learn4D365 Mobile](https://appshunter.io/ios/app/learn4d365-mobile/id1460115113)
- [Eye Level Members](https://appshunter.io/ios/app/eye-level-members/id1475890050)
- [Pathway Training](https://appshunter.io/ios/app/pathway-training/id1490095040)
- [Bayleys Training](https://appshunter.io/ios/app/bayleys-training/id1500542050)

All apps by Epignosis LLC: https://appshunter.io/developer/1464879348

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
