# In The Style — user reviews > 119 indexed App Store user reviews of In The Style by In The Style Fashion Ltd, rated 4.17/5 from 153 ratings. - Source: https://appshunter.io/ios/app/in-the-style/id1272097481/reviews - App overview in markdown: https://appshunter.io/ios/app/in-the-style/id1272097481.md - Rating breakdown: 5★ 107 · 4★ 12 · 3★ 7 · 2★ 7 · 1★ 20 ## What do users think of In The Style? Overall sentiment: negative **Pros** - 👗 Wide range of sizes and inclusive sizing options - 💰 Affordable pricing with frequent sales and discounts - 🚚 Quick delivery options available - 📱 User-friendly interface and easy navigation - ✨ Trendy clothing collections and celebrity collaborations - 💝 Positive brand message and body inclusivity - 👍 True-to-size clothing fit **Cons** - 🐛 App crashes frequently during checkouts and new launches - 🔄 App doesn't retain filters or search preferences - 💳 Payment processing failures and glitches - 📦 Inconsistent delivery times despite paid expedited options - ❌ Poor customer service responsiveness across all channels - 🔀 App and website show different items and prices - ⚠️ Missing items from orders without proper resolution - 🚫 Checkout payment methods (Klarna, Clearpay) not loading - 📉 Declining product quality over time - 💸 Hidden charges for returns despite 'free' returns claim - 🔐 Unresolved fraud and investor money concerns - 🌍 No US currency support on app - 📊 Outdated discount codes and misleading promotions - ♿ Accessibility issues with large font text overlap **Commonly reported bugs** - App fails to send automated access code emails - Login functionality broken - unable to log in - Severe app lagging during checkout process - App crashes when new collections or promotions launch - Basket empties after app crash, losing items - Filters reset when sorting by price or other criteria - Stock shown as available but unavailable when selecting size - Payment page glitches regardless of payment method - App shows different prices than website - Discount codes display as expired when attempting use - Money charged but orders not processed or confirmed - App closes itself randomly and requires reopening - Front page doesn't update with new items until app reset - Search throws users to unexpected pages - Size filter shows items only available in different sizes - App doesn't remember password despite save feature - Klarna and Clearpay payment methods fail to load - Items in basket cannot be edited without deletion - Large font text overlaps input fields for accessibility **Most requested features** - Restore Clearpay and Laybuy payment methods - Fix app filters to persist across navigation - Add wishlist feature back to app - Implement edit button in basket for size/color/quantity changes - Add US currency support for international customers - Restore live chat customer service - Add order history and tracking visibility - Auto-populate customer details at checkout - Improve app performance during new collection launches - Extend curve sizing range beyond size 24 - Provide free return labels - Add accessibility features for visually impaired users - Implement proper inventory sync between app and website ## Newest reviews (18 of 119) ### 2/5 — New app 🙈 *2024-03-14, version 5.0.2* Shame the app has changed.. lost all my order history, and the filter by size doesn’t work properly - filter on 12-14 and get clothes that only have size 6 available. Shame as the app was really useful. ### 3/5 — Updated to new app and lost wishlist. *2024-02-21, version 5.0.0* I had 50 items in wishlist which was keeping an eye on and now the new app doesn’t have this feature. Just a shop. Frustrating to lose that. Functionality is better in searching for items though. ### 1/5 — Poor app and company *2024-02-15, version 4.0.85* The app is always crashing, shows different prices to the website and shows discount codes on front page that when I try to use say have expired. (Always have app fully updated) The company itself, ignore every customer service email, even tried contacting through socials and nothing. Pull you in with promises of next day delivery….order 6 hours before the cut off and does not come next day. Even paid for the annual next day so that was a waste of money! The clothes, I usually send about 70% back due to poor fit or it looking nothing like on the website. They are pricey so I always wait for a sale (you can guarantee they slash their prices at some point so probably says a lot about their profit margins) Wont be using from now on ### 1/5 — Not the same items as the website *2024-02-12, version 4.0.85* I have used in the style for years but have now figured out that the app and the website have completely different items available for completely different prices. Really frustrating ### 1/5 — Do not order *2024-02-09, version 4.0.85* In the style has potentially the worst customer service I have ever (not) received. They ignored all forms of communication. ### 1/5 — Missing clothes *2024-01-21, version 4.0.85* Still waiting for clothes I ordered early December. I’ve messaged multiple times and they’ve not arrived. It’s now January. ### 2/5 — Disappointed *2024-01-14, version 4.0.85* Disappointed in christmas returns poilcy cant return any xmas presents that dont fit Not even for credit on account ### 1/5 — Terrible customer service. *2023-12-28, version 4.0.85* Incorrect order was sent. Have tried multiple times to contact to arrange to send back and had no reply. ### 1/5 — Scam site *2023-12-28, version 4.0.85* Won a competition and was asked to get app never received any winning just trying to get your data!! ### 1/5 — no customer service *2023-12-21, version 4.0.85* poor service keep being asked to go on soo to talk to customer service for some people who works full time trying to write on an app is very hard especially when your orde hasn’t turned up but still have to pay poor service only robots on app and when you do finally get someone who promises a form to fill in and then get asked again to go on app again frustrating i’ve lost £98 of goods that i’ve had to pay and unable to continue on the app as i have bo use to sit around and wait .. Poor service no one cares but they continue to celebrate and collaborate with influential people to buy but no back up when things go wrong ### 2/5 — The app freezes and the categories aren’t updated. *2023-12-15, version 4.0.85* Not good. ### 1/5 — Chat *2023-10-27, version 4.0.85* I have sent a number of 'chats' and all Have been ignored! I am querying a refund and am getting no where. Very frustrating ### 4/5 — Great *2023-10-25, version 4.0.85* It’s okay, but for my personally it’s abit pricey. Have ordered from here before and was disappointed but they sorted it all out after contacting customer service. Second time I ordered, everything was perfect and had no issues. Just recently ordered again, can’t wait to see my order. ### 4/5 — E xx *2023-10-14, version 4.0.85* are uk ex’s w Xc ### 2/5 — Faulty *2023-09-23, version 4.0.85* Shows there is limited stock in sizes but then won’t let you add the item to your basket 👎🏼 ### 4/5 — Miss *2023-08-13, version 4.0.84* If when in the basket you can remove items if you just wanan buy say one thing ### 4/5 — Glitchy app *2023-07-26, version 4.0.84* I really want to like the app but it’s sooo glitchy, if a new collection has come out I have to open and close it at least twice until it shows on my screen, most times I open it, it closes itself and I have to reopen it every time. My front screen never updates itself with new things until I reset the app. Other than that it’s easy to look through and find what you’re looking for. ### 2/5 — Not a great shopping experience *2023-07-22, version 4.0.84* General layout on front page never shows what I’m looking for so have to search. Search sometimes throws me into a page where I didn’t start from. Stock is often shown as available but when in the item selecting the size it is out of stock. Payment page always glitches no matter when payment method I use. Generally frustrating and different to the standard set by other online retailers ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-05, version 20.0.80* I have used this app before and ordered some great clothes, but the app no longer runs. It won’t even load up and I’m very disappointed that one of the few companies that caters towards my height and size at a reasonable price are now almost inaccessible to me! ### 1/5 — App not working *2026-05-15, version 20.0.80* When I click onto the app it keeps saying 404 not found. I spent an hour looking for clothes and now I can’t access the app ### 1/5 — Returns *2025-08-23, version 20.0.80* Difficult process to return anything ### 1/5 — What a scam now. *2025-02-28, version 16.3.1* Used to be a great company with nice clothes. Then the quality drastically went down and now we find out they aren’t paying the creators they collaborated with. They aren’t paying anyone and are acting like nothing is wrong on socials. AVOID ### 1/5 — Payment methods *2024-05-03, version 5.0.4* Hi guys. Please restore the ability to use Clearpay and Laybuy as payment methods. ### 1/5 — App don’t work *2024-04-24, version 5.0.4* Useless app can never log in Never sends the automated email with my access code ### 1/5 — So much lagging *2024-04-21, version 5.0.4* Trying to check out an order and the app lags so much! Takes ages to catch up with what you’ve wanted it to do. Please fix the issues ### 1/5 — FRAUD ALERT FCA & POLICE ARE GOING TO BE INFORMED TUESDAY *2024-03-29, version 5.0.3* ITS (in the style) Has stolen ALL investors & share holders money meanwhile PRETENDING to be a great amazing giving back company saying they give to charity but when in the real world there nothing but a bunch of CON men / SCAMMERS & they have been STEALING money from peoples life's saving to pay them selfs HUGE salaries meanwhile saying the company is collapsing & just lying to everyone it's DISTURBING to see the UK allow these type of MASSIVE FRAUD please trust pilot don't remove this review just see yourself what they have done to the people who actually invested into this company they have STOLEN peoples hard earned life savings it's heart breaking to see people loose EVERYTHING And these people don't give a care in the world so corrupt please don't believe me check ITS share price they have ZERO debt yet they still managed to destroy the share price just so they could steal everyone's money they think they can just change company names & steal shares from people who have invested life savings & have stolen all police will be informed & all legal teams this won’t be left please help spread the word if you was in this situation just picture your whole life savings gone to nothing more than sneaky con men ### 1/5 — Please bring the old app back *2024-03-28, version 5.0.3* The old app was brilliant. The new one doesn’t have all the same catagories and filters don’t work. Also as another comment on her mentioned all previous data was lost. ### 1/5 — Apps filters no working *2024-02-28, version 5.0.1* I love in the style & have loads of items I put a size filter on the app. It’s great. Try to sort in price etc. it looses the size filter. So annoying. Please have a look at it ## Most praised reviews (10 highest-rated) ### 5/5 — Stacey Solomon *2023-11-17, version 4.0.85* This collection always sells out so quick within two hours and is very disappointing ### 5/5 — Love the app *2023-09-26, version 4.0.85* The app is really easy to use and find what you need. ### 5/5 — Perfect for All *2023-07-13, version 4.0.84* Grear size range, universal sim rules to suit everyone, quick delivery and easy returns! What is not to love about ITS 😊 ### 5/5 — Fantastic Experience Everytime *2023-07-08, version 4.0.84* I absolutely love the website. The variety of clothing is amazing. What I love the most is that most of this site’s clothing is, that it is available in petite. A lot of clothing sites do not offer this, they just off the standard sizes. A variety of purchasing options is available to you, making it easy to buy clothing from this site. ### 5/5 — Natty.247 *2023-06-10, version 4.0.84* Love the app my fave place to shop 🤩 Clothes are made to fit every body and the customer service is amazing 🙌🏻 ### 5/5 — Spot on *2023-05-20, version 4.0.82* Sizes are very true Very good value for money Very easy to use app ### 5/5 — Amazing *2023-05-15, version 4.0.82* Great app and fantastic quality clothes ### 5/5 — Shoes *2023-04-30, version 4.0.82* I’ve order shoes they come the next day which was good on time Evan the driver was happy to xxx ### 5/5 — W *2023-04-06, version 4.0.82* //2222222.2222.22222/…..222]\\//s2222\22.2i ### 5/5 — In the style *2023-03-30, version 4.0.82* I love this app/ website! Such good quality, true to size, wide range for all sizes! Truly something for everyone and decent price! Often do giveaways or discounts! Everyone should check them out --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*