# inBOX by CERQLE — Omnichannel Shared Inbox & AI

> AI-powered omnichannel customer support platform for unified communication and workflow automation. (iPhone/iPad app by Telmobil Inc.)

- Source: https://appshunter.io/ios/app/inbox-by-cerqle/id6799659622 (this page in markdown: same URL + `.md`)
- Developer: [Telmobil Inc](https://appshunter.io/developer/1862873781)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 43 MB
- Languages: American English
- Released: 2026-09-01
- Data updated: 2026-10-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/inbox-by-cerqle/id6799659622/reviews.md

## What is inBOX by CERQLE?

Cerqle is an AI-powered omnichannel customer support platform that brings all your customer conversations into a single, collaborative workspace. Deliver instant replies, streamline team workflows, and scale your support effortlessly.

Key Features:

Unified Shared Inbox: Consolidate direct messages, social channels, and emails into one clear queue. Eliminate tab-switching and ensure no customer message is missed.

Smart AI Agents: Train custom AI assistants on your docs, FAQs, and product catalogs to provide accurate, brand-aligned answers 24/7.

No-Code Automations: Build visual workflows to automatically route incoming conversations, tag inquiries, and trigger handoffs to the right team members.

Built-in CRM: Access complete contact histories, custom fields, and segmentation directly inside the chat timeline.

Real-Time Analytics: Monitor first-reply times, agent productivity, message volumes, and resolution rates with live reporting dashboards.

Empower your support, sales, and marketing teams to resolve conversations faster and turn inquiries into loyal customers.

## Key features

- Unified Shared Inbox
- Smart AI Agents
- No-Code Automations
- Built-in CRM
- Real-Time Analytics

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/inbox-by-cerqle/id6799659622/reviews.md

### 5/5 — Dream come true

*2026-09-01*

This is the best solution to organise your inbox!  Including WA, Instagram, messenger, website visitors and emails…

## Frequently asked questions about inBOX by CERQLE

### What is inBOX by CERQLE?

inBOX by CERQLE is an AI-powered omnichannel customer support platform that consolidates all customer conversations into a single, collaborative workspace. It aims to streamline team workflows and scale support operations.

### What channels does inBOX by CERQLE support?

inBOX by CERQLE supports a unified shared inbox, consolidating direct messages, social channels, and emails into one queue. This eliminates the need to switch between multiple applications.

### Can inBOX by CERQLE help automate customer responses?

Yes, inBOX by CERQLE features smart AI agents that can be trained on your documentation to provide accurate, brand-aligned answers 24/7. It also offers no-code automations for routing and tagging inquiries.

### Does inBOX by CERQLE have a CRM?

Yes, inBOX by CERQLE includes a built-in CRM. This allows users to access complete contact histories, custom fields, and segmentation directly within the chat timeline.

### What kind of analytics does inBOX by CERQLE provide?

inBOX by CERQLE offers real-time analytics through live reporting dashboards. These include metrics such as first-reply times, agent productivity, message volumes, and resolution rates.

### What devices is inBOX by CERQLE available on?

inBOX by CERQLE is available on iPhone, iPad, and iPod. It is designed for mobile use across these Apple devices.

### How often is inBOX by CERQLE updated?

The latest version of inBOX by CERQLE is 1.0.6, which was last updated on October 5, 2026. This indicates a recent update, suggesting ongoing development and support.

### Is inBOX by CERQLE free to use?

Yes, inBOX by CERQLE is available for free. There are no stated costs associated with downloading or using the application based on the provided information.

## Version history (last 5 releases)

### 1.0.6 — 2026-10-05

-Bug fix

### 1.0.5 — 2026-09-28

This update includes performance improvements and bug fixes for a smoother, more reliable experience.

### 1.0.4 — 2026-09-24

-Bug fix

### 1.0.3 — 2026-09-19

-Bug fix

### 1.0.2 — 2026-09-02

• Voice & Media: Send voice notes, photos, and file attachments effortlessly.
• Faster Notifications: Instant, reliable push alerts for new messages & assignments.
• Bug Fixes: Performance improvements and smoother real-time syncing.

## More apps by Telmobil Inc

- [SimiGo eSIM - Data for Travel](https://appshunter.io/ios/app/simigo-esim-data-for-travel/id6756797336)

All apps by Telmobil Inc: https://appshunter.io/developer/1862873781

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-06.*