# IncentFit

> Employer-sponsored wellness program for earning rewards through fitness activities. (iPhone/iPad app by SpotMe Fitness Company.)

- Source: https://appshunter.io/ios/app/incentfit/id691514269 (this page in markdown: same URL + `.md`)
- Developer: [SpotMe Fitness Company](https://appshunter.io/developer/691514272)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 1.60/5 from 278 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 67 MB
- Languages: American English
- Released: 2013-08-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/incentfit/id691514269/reviews.md

## What is IncentFit?

IncentFit lets your employer reward you for being healthy and active.  Use this app to check into fitness facilities and races, or connect your iOS device to the Apple Health app and get credit for running and cycling. The more you exercise, the more rewards you earn.  This app will only work if your employer is an IncentFit customer.  If you would like to learn more, contact info@incentfit.com
Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Track fitness facility check-ins
- Log race participation
- Connect to Apple Health
- Earn rewards for exercise
- Employer-sponsored program

## What do users think of IncentFit?

Overall sentiment: negative

**Pros**

- 💰 Financial incentive motivates fitness activity
- 🎯 Concept of rewarding exercise is innovative
- 📱 Simple setup and basic functionality when working
- 🏋️ Helps users maintain consistent gym attendance

**Cons**

- 🐛 Frequent app crashes and freezes
- 📍 Location tracking unreliable and inaccurate
- ⏱️ Step counting significantly underreports actual steps
- 🔄 Syncing issues with health apps (Apple Watch, Garmin, Fitbit)
- ⚪ Blank white screens and loading failures
- 🔋 Requires constant location access draining battery
- 🎨 Unintuitive and clunky user interface
- ❌ Workout tracking stops mid-activity without warning
- ⏳ Extremely slow to load and respond
- 🚫 Inconsistent performance across devices
- 📋 Poor documentation and unclear instructions
- 😤 Unresponsive and unhelpful customer support
- 💸 Users missing financial rewards due to app failures
- 🔐 Invasive data collection practices

**Commonly reported bugs**

- App won't open or loads to blank white screen
- Crashes 9 out of 10 times on startup
- Fails to sync with Apple Watch, Garmin, and Fitbit
- Location services not working despite proper permissions
- Step count dramatically underreported (10,000 steps shows as 2,000)
- Workout ends prematurely without user action
- QR code scanning fails at gyms
- App freezes on 'Searching for gym bag' screen
- Cannot attach multi-page receipts
- Login errors after app updates
- Timeout and connection errors despite good signal
- Requires phone restart to function
- Stuck in infinite loops or loading screens
- GPS location detection fails indoors
- App incompatible with iPhone 14 Pro (fixed in later update)
- Syncing stuck in 'processing' state for extended periods
- Forced logout requiring daily re-authentication

**Most requested features**

- Allow location tracking only while using app instead of always-on
- Support multiple receipt pages for expense tracking
- Improve syncing with Garmin and other fitness trackers
- Better workout detection from Apple Watch (not just steps)
- Clearer instructions for form submission and requirements
- Faster app performance and load times
- More intuitive interface design
- Better integration with health apps
- Improved activity recognition beyond step counting
- Desktop/web version as reliable alternative

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/incentfit/id691514269/reviews.md

### 1/5 — No good

*2025-04-25, version 7.6.13*

This app has more issues! It won’t accurately keep a record of my time in the yoga studio. Every month I have to upload an attendance record.

### 1/5 — Waste of space on my device

*2025-02-13*

When my company announced a step challenge, I was really excited to try the Incentifit app, but my experience has been nothing short of a nightmare. Let me start with the main issue: the app barely works. Despite being marketed as a reliable way to track your steps, it constantly fails to record data accurately. I’ll walk 10,000 steps in a day, but the app will register only 2,000, if I'm lucky. It doesn’t sync properly with my phone’s health data either, which makes the whole thing feel like a waste of space on my device.

As for customer service, after a long wait for a response, they finally got back to me—only to ask for dozens of screenshots to “investigate” the issue. My app is already synced with my health app, so asking for all these screenshots just felt like a runaround. It was frustrating and completely unnecessary. After providing all the screenshots, the issue was only temporarily resolved, and I’m still stuck with an app that doesn’t fully work.

Overall, the Incentifit app is unreliable, inaccurate, and frustrating. The customer service is unhelpful and adds to the hassle instead of solving the problem. There are plenty of better step tracking apps out there that actually work and provide decent support. This one is definitely not worth your time.

### 2/5 — Clunky and bad

*2025-02-07, version 7.6.13*

I’d rather use the web. There are whole parts of the UI that can’t be seen unless you pull down, but then you can’t tap anything. This app needs to be destroyed.

### 1/5 — Terrible in accurate steps count

*2025-01-08, version 7.6.13*

Horrible dysfunctional app

### 1/5 — Sync issues

*2024-11-16, version 7.6.13*

App does not reliably sync with Apple Watch data. I had the same issue with Fitbit several months ago. Have to unsync/resync over and over again for it to work. Today not working at all even after many attempts. Please fix!!!

### 2/5 — Ugh, Syncing Issues

*2024-09-14, version 7.6.13*

It hasn’t been syncing with Garmin since 9/7.  Had unlinked it then it re-linked which worked before, and after several attempts, that still isn’t working. Saw today their alert about Fitbit sync issues.  Hope they work on the Garmin one too.

### 1/5 — Thanks for the update that now crashes constantly!!!

*2024-07-31, version 7.6.13*

I cant get reimbursed for insurance without this app to prove it. Thanks for screwing that up. Too bad I can’t give you one star.

### 2/5 — Issue

*2024-07-30, version 7.6.13*

App not loading at all. When you open the app it just loads to a blank white screen.

### 1/5 — Terrible app terrible company

*2024-05-29, version 7.6.13*

You have to fight with the app every time to get credit. The company will reject your receipts until after the due date and then claim you turned them in late. Then tell you to go talk to HR to get reimbursed!!

### 1/5 — Worst app in existence

*2024-05-27, version 7.6.13*

doesn’t sync, very user UNfriendly

## Frequently asked questions about IncentFit

### What does IncentFit do?

IncentFit is a platform that allows employers to reward their employees for engaging in healthy and active behaviors. Employees can earn rewards by checking into fitness facilities, participating in races, and tracking activities like running and cycling.

### How do I earn rewards with IncentFit?

You earn rewards by actively participating in fitness activities. This includes checking into gyms or fitness facilities, logging your participation in races, and connecting your iOS device to the Apple Health app to automatically track activities like running and cycling.

### Is IncentFit free to use?

The app itself is free to download and use. However, its functionality is dependent on your employer being a customer of IncentFit. If your employer is enrolled, you can use the app to earn rewards without any personal cost.

### What devices is IncentFit compatible with?

The description specifically mentions connecting an iOS device to the Apple Health app. This indicates that the app is compatible with iPhones and other iOS devices that support Apple Health integration.

### Can I use IncentFit if my employer doesn't offer it?

No, this app will only work if your employer is an IncentFit customer. It is designed as an employer-sponsored program to incentivize employee wellness. If your employer is not a customer, you will not be able to use the app.

## Version history (last 5 releases)

### 7.6.13 — 2024-03-05

Fixed an issue with Timeline not loading for some users

### 7.6.7 — 2024-02-06

Fixed an issue with submitting some surveys

### 7.6.2 — 2024-01-13

Squashed some bugs, enjoy!

### 7.5.19 — 2024-01-06

Fixed a problem with syncing Apple Health

### 7.5.17 — 2024-01-03

+ Fixed a bug related to My Rewards screen missing all information
+ Fixed issue with some pictures not rendering properly
... and much more!

## More apps by SpotMe Fitness Company

- [IncentFit Recharge](https://appshunter.io/ios/app/incentfit-recharge/id6738590772)

All apps by SpotMe Fitness Company: https://appshunter.io/developer/691514272

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*