# Incident Responder

> Real-time incident response tracking for municipal first responder agencies. (iPhone/iPad app by Fred Ehnow.)

- Source: https://appshunter.io/ios/app/incident-responder/id1506655796 (this page in markdown: same URL + `.md`)
- Developer: [Fred Ehnow](https://appshunter.io/developer/1186404741)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 12 App Store ratings · 2 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 64 MB
- Languages: American English
- Released: 2020-04-08
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/incident-responder/id1506655796/reviews.md

## What is Incident Responder?

The target audience for Incident Responder are first responders who are part of a municipal agency such as a volunteer fire department or ambulance.  It requires that the agency is already set up with a CAD (computer-aided dispatch) system.  In order to use the app, the agency needs to have their CAD pages forwarded to an email address assigned for use by Incident Responder.  Contact the developer to set this up, or to get information on how to log in with credentials for a test account in order to explore app functionality. 

When a new incident is dispatched via CAD, it will show up nearly immediately in the app, and first responders can set their response (En Route, Available, Unavailable), along with response time and station.  This allows fellow responders to quickly see who is responding to an incident and when they will be there.

There is no charge to use the app.  At this time the app is primarily for use by agencies within Mendocino County, CA.  Contact the developer to discuss using it outside of that area (limited to within the USA at this time).  User accounts are created only by an admin for each agency.  Within a specific agency, the list of incidents, responders and responses to each incident will only be accessible by other members of that agency, they cannot see data for other agencies.

NOTE: Incident Responder should NOT be used as the primary means for first responder incident notification, as there is no guarantee that it will receive data for each incident, or that individual incident data will be complete.

## Key features

- Real-time incident updates
- Responder status tracking (En Route, Available, Unavailable)
- Response time and station logging
- Agency-specific data access
- Integration with CAD systems

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/incident-responder/id1506655796/reviews.md

### 1/5 — APP DOESN’T WORK

*2025-10-14*

app is no longer operating don’t download, it will freeze your phone

### 5/5 — Almost a must

*2023-06-08*

For any geographically diverse department this app is extraordinarily helpful in coordinating response and ensuring responders get pertinent information. I would go crazy if our department relied solely on texting or radio traffic. 10/10. Fred is great too.

## Frequently asked questions about Incident Responder

### What is Incident Responder?

Incident Responder is a mobile application designed to help first responders within a municipal agency track who is responding to an incident and their estimated arrival times. It requires integration with an existing Computer-Aided Dispatch (CAD) system.

### How does Incident Responder get incident data?

Incident Responder receives data by having an agency's CAD pages forwarded to a dedicated email address. This allows for near-immediate display of new incidents within the app.

### Is Incident Responder free to use?

Yes, Incident Responder is free to use. There is no charge associated with its utilization by eligible agencies.

### Who can use Incident Responder?

Currently, the app is primarily for agencies within Mendocino County, CA, but the developer can discuss usage outside this area within the USA. User accounts are created by an agency administrator.

### Does Incident Responder have ads?

No, Incident Responder does not contain advertisements. The app is ad-free.

### What devices does Incident Responder support?

Incident Responder is available for iPhone, iPad, and iPod devices.

### How is user data secured in Incident Responder?

Data within Incident Responder is secured by agency-specific access. Incident lists, responders, and responses are only visible to other members of the same agency, preventing cross-agency data access.

### How often is Incident Responder updated?

The latest version of Incident Responder is 2.9.8, last updated on February 24, 2026. Specific update frequency is not detailed, but this indicates ongoing development.

## Version history (last 5 releases)

### 3.0.2 — 2026-08-05

* Incident detail text is now selectable
* Fix for responder custom display name getting reverted when editing
* Improve the dispatch time tooltip, now shows breakdown of delay times into dispatch delay and email transport delay
* Modify notification logic to be more robust
* Provide haptic feedback (vibration) when the incident details are updated while viewing the incident
* Asynchronous operations on the Advanced Settings page now show a circular progress indicator while running
* The Advanced settings page now includes new features: send a test notification, renew the Firestore messaging token, and view the "Dev Log"
* Create a custom SceneDelegate to capture screenshot of splash screen to work around Flutter MultiScene bug causing previous screen snapshot to display before splash screen on re-launch.
* Upgrade Flutter 3.38.6 => 3.41.7, and update most packages
* Various tweaks and minor fixes

### 2.9.8 — 2026-02-24

* Improvements to shared resource departments (eg Strike Teams): 
- New feature allows an availability check to be converted to a deployment. See Admin features guide for details.
- Incident list now uses special icon and color for task force
- Non-admins can now edit shared resources at the bottom of the settings page, and admins can now edit all depts on admin settings page
- Allow Admins to delete responses regardless of the resTypes.allowDeleteResponse setting- Fix incorrect sort for responses
* Department metrics can now have default values which are set based on call type
* Add custom response color for EMS Duty Officer
* Reconcile Mode can now be disabled on a per dept basis (reduces menu clutter if not in use)
* Search results now show response count (previously was only showing incident count)
* Search chart for responder count now dynamically sizes based on width of screen (view on large format device to see more results)
* Misc fixes for some recoverable crashes that were silently occurring on an infrequent basis 
* Upgrade Flutter from 3.35.7 to 3.38.0, update most packages to latest versions

### 2.9.6 — 2025-11-25

* Departments can now track custom incident fields for each incident, speak to the developer if you have any custom data you want to track per-incident (eg the responder who served as IC for the incident, the EMS outcome, etc). The Search tab supports searching on these custom fields.
* Incident detail page now shows a “directions” line if the department populates street and address data to enable it.
* Search improvements: You can now click on the bars of any chart to drill down and see the incidents that  belong to that bar. Search also now works on the web version.
* Bar charts on the search results page now display a numeric value inside each bar
* Users can now report a bug on the Settings tab.  Click “Report a Bug” and enter details
* Added a server health widget to top of Incidents tab, visible to SuperAdmin only
* The Admin Settings section of the responder detail page now shows the users initial registration date
* For CHP incidents, the “Forward to Dept” button no longer displays by default, each dept can enable in the CHP settings for their district.
* Add protection against bad incident data causing the entire incident list to be unreadable, instead don’t load that single bad incident
* Upgrade Flutter SDK 3.35.7 and update packages. This required bumping minimum iOS version from 13 to 15 
* Add Firebase Crashlytics package for tracking crash reports

### 2.9.5 — 2025-10-14

* Fixed a critical bug causing newly registered users to see only a gray screen prior to being authorized for a department.

### 2.9.4 — 2025-09-08

* Deactivated Account Page now allows user to switch to another authorized dept, previously they were trapped on this page
* Now playing a custom low priority alert sound, previously was relying on the system to play a default system sound
* Allow users to enable notifications for any CHP districts, not just their authorized depts
* When viewing a CHP incident, removed incident detail menu options that are not applicable, eg Add Responder

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## Related topics

[towtaled](https://appshunter.io/ios/topics/towtaled) · [incident response](https://appshunter.io/ios/topics/incident-response) · [montco incidents and radio](https://appshunter.io/ios/topics/montco-incidents-and-radio)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*