# incident.io — Bring calm to chaos

> Incident management platform for tech businesses, from detection to post-mortem. (iPhone/iPad app by incident.io.)

- Source: https://appshunter.io/ios/app/incidentio/id6471268530 (this page in markdown: same URL + `.md`)
- Developer: [incident.io](https://appshunter.io/developer/1714996303)
- Category: Utilities
- Price: Free
- Rating: 4.60/5 from 31 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 64 MB
- Languages: American English
- Released: 2024-02-12
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/incidentio/id6471268530/reviews.md

## What is incident.io?

Incidents can be stressful, but they don’t have to be. 

incident.io helps tech-led businesses navigate incidents from detection to post-mortem and beyond. Built on the experience from thousands of incidents, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders throughout an incident.

Key features of the incident.io app include:

- Get notified about incoming alerts via push notifications
- Acknowledge escalations, connect escalations to incidents and easily hop into Slack to mediate any issues
- Set up your notification preferences to bypass Do Not Disturb and Focus Filters, ensuring you are always notified
- See if you are on-call or when you will be on-call next
- View all your organization’s active incidents or only those that you are a part of
- View all your organization's escalations or those that involved you 

Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.

## Key features

- Push notifications for alerts
- Acknowledge and manage escalations
- Direct Slack integration
- Customizable notification preferences
- On-call status visibility
- View active and personal incidents

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/incidentio/id6471268530/reviews.md

### 5/5 — Awesome incident management

*2026-07-24, version 1.14.6*

Fantastic platform. An innovative, flexible, thoughtful product that keeps improving. And have to mention that customer support is top notch.

### 5/5 — Awesome incident management

*2026-05-16, version 1.13.1*

Fantastic platform. An innovative, flexible, thoughtful product that keeps improving. And have to mention that customer support is top notch.

### 5/5 — New AI capabilities are epic

*2026-05-14, version 1.13.0*

The app has always been solid, but you can now interact with their agent on the go, meaning you can provide updates, dig into the details, and take actions just by typing/talking. A paradigm shift for being on call.

### 5/5 — Great On-Call Experience

*2026-04-29, version 1.13.0*

The app provides a great UI to see the on-call schedule, incoming notifications, and alerts when I’m assigned to the rotation. It’s easy to stay organized with the app when I’m on the go, and has enhanced the on-call experience by making everything more intuitive. The interface is clean, and I’d definitely recommend this app to anyone using incident.io!

### 5/5 — Everything you could ask for as an incident responder

*2026-04-29, version 1.13.0*

Intuitive UI, simple config, reliable pages. The lightweight app is the perfect amount of info I need on my phone vs slack. So many employees have given the feedback of “oh this is so much easier than I thought it would be- I can be on call”. 🤜🤛

### 5/5 — The Gold Standard for Incident Management

*2026-04-28, version 1.11.7*

Incident io has completely transformed how our team handles incidents. The slack integration which we use is a standout feature for me, making it easy to coordinate responses directly where our teams operate already, there’s no context switching, no friction, just fast, structured incident response from declaration to resolution

### 5/5 — Great on call app for support teams

*2026-04-28, version 1.11.7*

We have been integrating incident.io into our on-call and paging process over the last couple of months at it has been a great experience. Our scheduling and coverage work had gotten much easier than our previous vendor, the tools and automations during an incident Mae thing move much more smoothly, and the post mortem process has been a game changer for us. Highly recommended for any team that needs a robust cross-team on call and escalation system.

### 5/5 — Fantastic On-Call App

*2026-04-27, version 1.11.7*

Such a breath of fresh air after years of dealing with PagerDuty.

### 5/5 — Great oncall app

*2026-04-24, version 1.11.7*

I use this for on-call and it’s a really solid app. Alerts come through fast, it’s easy to use and everything works well. Has some nice features and makes being oncall a bit less painful!

### 5/5 — Smooth & functional

*2026-04-23, version 1.11.7*

Makes my life way easier. App is simple and functionality is very intuitive which means when I have to use it I don’t get confused or lost. Definitely recommend!

## Frequently asked questions about incident.io

### What is incident.io?

incident.io is a utility app designed to help tech businesses manage incidents from detection to post-mortem. It aims to reduce anxiety and chaos for responders by streamlining communication and providing clear visibility into ongoing events.

### Is incident.io free to use?

Yes, incident.io is available for free. The app is listed as 'Free' with no mention of in-app purchases or subscriptions in the provided data.

### What devices does incident.io support?

incident.io is supported on iPhone and iPod devices. It is designed for iOS users who need to manage incidents on the go.

### How often is incident.io updated?

The latest version of incident.io is 1.11.6, released on March 14, 2026. This indicates a recent update, suggesting the app is actively maintained.

### What is the age rating for incident.io?

incident.io has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

### How does incident.io handle notifications?

incident.io allows users to set notification preferences to bypass Do Not Disturb and Focus Filters. This ensures that critical alerts and escalations are always received.

### Can I see who is on-call with incident.io?

Yes, incident.io provides visibility into on-call schedules. You can see if you are currently on-call or when your next on-call shift is scheduled.

### What kind of incidents can incident.io manage?

incident.io is built to help tech-led businesses navigate various types of incidents, from initial detection through to post-incident analysis and follow-up actions.

## Version history (last 5 releases)

### 1.4.10 — 2026-08-20

Bug fixes and performance improvements.

### 1.4.9 — 2026-08-10

Bug fixes and performance improvements.

### 1.14.8 — 2026-08-03

Bug fixes and performance improvements

### 1.14.7 — 2026-07-29

Bug fixes and performance improvements

### 1.14.6 — 2026-07-18

Bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*