# InciTeam — Incident Routing for Teams

> Incident Routing for Teams (iPhone/iPad app by PARTH PARESHKUMAR SARVAN-S.)

- Source: https://appshunter.io/ios/app/inciteam/id6772684031 (this page in markdown: same URL + `.md`)
- Developer: [PARTH PARESHKUMAR SARVAN-S](https://appshunter.io/developer/6772684033)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 26.5 · 10 MB
- Languages: American English
- Released: 2026-06-01
- Data updated: 2026-07-06
- User reviews in markdown: https://appshunter.io/ios/app/inciteam/id6772684031/reviews.md

## What is InciTeam?

InciTeam helps operations teams route incidents to the right team member based on roster coverage, schedules, availability, breaks, leaves, and CI ownership.

Built for incident response and support teams, InciTeam connects with authorized ServiceNow environments and helps teams manage assignment logic from one place.

Key features:
• View roster and schedule coverage
• Manage team members and team availability
• Track leaves and breaks
• Link supported configuration items
• Maintain CI-to-user routing order
• Review assignment logs and operational summaries
• Run diagnostics for routing readiness
• Receive push notifications when incidents are assigned
• Use role-based access for admins, managers, and read-only users
• Manage account privacy and account deletion from the app

The iOS app works with the InciTeam web application and uses the same secure backend APIs, so teams can access consistent data across web and mobile.

InciTeam is intended for organizations and teams that already use InciTeam accounts. Some features require configured workspace access and an authorized ServiceNow test or production environment.


## Version history (last 1 release)

### 1.0 — 2026-06-01

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*