# Inclusive Collection > Discover and book resorts for vacations, meetings, and weddings. (iPhone/iPad app by Casablanca Services, LLC.) - Source: https://appshunter.io/ios/app/inclusive-collection/id6464530918 (this page in markdown: same URL + `.md`) - Developer: [Casablanca Services, LLC](https://appshunter.io/developer/1706186249) - Category: Travel - Price: Free - Rating: 4.69/5 from 637 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 130 MB - Languages: Bulgarian, English, French, German, Greek, Romanian, Spanish - Released: 2023-10-04 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/inclusive-collection/id6464530918/reviews.md ## What is Inclusive Collection? We invite you to discover the Inclusive Collection – part of the World of Hyatt, with our unique resort brands designed for every lifestyle and stage of life. Whether you’re seeking a dream vacation, a flawlessly executed meeting or the ultimate destination wedding, we offer the perfect places to create lifetime memories. Choose your travel style, indulge during your stay and Celebrate Every Moment™. Explore our Inclusive Collection and unlock thousands of experiences, Our collections available at your fingertip, Impression By Secrets, Secrets, Breathless, Zoetry, Sunscape and Alua Resorts. Search for the perfect special offer, and book your stay knowing that travel planning can be easier than ever—with increased flexibility and digital amenities that can put you in control of how you connect with us. FEATURES - Make the most of your stay with our in destination features - Book resorts, transfers and tours - Discover the Inclusive Collection resorts Make the most of your stay: - Guest Requests - Hotel information - Spa, Room Service, Housekeeping requests at your fingertip - Best Food and Beverage amenities WORKS ON APPLE DEVICES - iPhone® and iPad® Available in English, Spanish ## Key features - Explore resort brands - Book resorts, transfers, and tours - In-destination guest requests - Hotel information access - Spa and room service management ## What do users think of Inclusive Collection? Overall sentiment: negative **Pros** - 🏆 Excellent spa services - 👍 Kind and professional staff - 🍽️ Varied and great food options **Cons** - 🚪 Poor front desk service - 🛋️ Outdated and poorly maintained rooms - 🚽 Broken and malfunctioning facilities **Commonly reported bugs** - Unreliable app experience with freezes and delays - Inability to add stay information to the app **Most requested features** - Detailed restaurant menus in the app - Clear information on resort amenities and activities ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/inclusive-collection/id6464530918/reviews.md ### 5/5 — Spa Massage with Norma *2025-09-02* The spa here is so beautiful! I can’t say enough about Norma. My package included a 50 minute massage, a 25 minute facial and a 25 minute scalp massage. Norma completed all of the services with complete excellence and utmost professionalism. Highly recommend! ### 1/5 — Worst Front desk service out dated room *2025-08-08* Worst customer service.very outdated room asked for 2 key got only one key . shower was broken out dated bathroom look like 1990’s. safe was rusted . very limited buffet same kind food every day ### 5/5 — Lovely family vacations! *2025-07-08* Excellent all around, restaurants options varied with great food and the personnel everyone is kind and professional ### 2/5 — Service *2025-07-07* Dreams customer service is not accommodating to any maintenance or special occasion needs. They asked us twice what kind of tequila we would like for birthday celebration failed to bring it. Our toilet did not flush for two days no maintenance came to work on it. ### 1/5 — Not a great app experience *2025-06-30* Terrible, long delays and freezes up, not user friendly to go back ### 5/5 — Hyatt is hevan *2025-06-22* If I could die and go anywhere it would be here. ### 2/5 — Incomplete info *2025-05-13* I use the inclusive collection app regularly as a UVC member. There is a lot of incomplete information. Restaurant menus missing or inaccurate. As an example there are no menus for the restaurant at IL Mare at Dreams Curacao. Schedule of what restaurants are open is not accurate on some nights. At times nightly entertainment is not accurate as along with day time activities. While the tool is great when information is missing, not up to date or inaccurate the App is not very helpful. Trying to determine if there are adult only pools at Dreams properties or if they are only available to preferred guests needs clarity. I can go on and on. I am sure it’s not easy to keep the information accurate but if it’s not accurate then the app has little value. ### 1/5 — Nightly activities, not explained *2025-05-12* The app is not very useful you click on let’s say night activities for the day. It does not give you any information on the actual activity that you clicked on. I clicked on May 12, which is a Monday something to do with fire night but when you click on it, there’s no information to tell you how to Join or what’s going on ### 4/5 — Dining *2024-12-26* Would be nice if they had menu with the different restaurants ### 1/5 — No block out curtains *2024-12-18* Minute two, night one, on entering our room we noticed there were no blockout curtains. I called down to the desk and was told they don’t have them at this resort. I thought this was odd, particularly since we couldn’t turn off the balcony light from our room. But one learns to cope with it. But then last night while out strolling the grounds I look up and lo and behold, every room has them but ours. Lied to. I find this very upsetting. Also, I booked an upgrade and was told we would get a site and no we didn’t. I should have brought it up on check in. But it was a secret surprise for my husband so I didn’t have an opportunity to go to the desk until yesterday. Still no word back from them. I am highly disappointed to say the least. Our room is often neglected by the maids day and night as well. I find it rather disconcerting that even with an upgrade to their “Privilege” status our experience is so lacking. I feel for those who didn’t upgrade. Or hey maybe we are the chumps for giving them more money for nothing!! ## Frequently asked questions about Inclusive Collection ### What does the Inclusive Collection app do? The app allows users to explore various resort brands within the Inclusive Collection, part of the World of Hyatt. It facilitates booking resorts, transfers, and tours, and offers in-destination features to enhance the guest experience. ### What are the key features of the Inclusive Collection app? Key features include exploring different resort collections, booking accommodations, transfers, and tours. Guests can also make in-destination requests such as spa services, room service, and housekeeping, and access hotel information. ### Is the Inclusive Collection app free to use? Yes, the application is available for free download and use. There are no in-app purchases or advertisements mentioned, suggesting a complimentary service for users. ### What devices is the Inclusive Collection app compatible with? The app is designed to work on Apple devices, specifically for iPhone and iPad. It is available in English and Spanish. ### Who would benefit from using the Inclusive Collection app? This app is ideal for travelers looking for resort stays, whether for a dream vacation, a destination wedding, or a corporate meeting. It's also useful for guests who want to manage their stay and requests digitally while at the resort. ## Version history (last 5 releases) ### 1.0.12 — 2025-09-29 • Version handling improvements for better stability • Minor bug fixes and performance enhancements ### 1.0.11 — 2025-07-25 We've fixed a few bugs to improve the performance of our app for you. ### 1.0.10 — 2025-02-28 We've fixed a few bugs to improve the performance of our app for you. ### 1.0.9 — 2024-04-29 We've fixed a few bugs to improve the performance of our app for you. ### 1.0.8 — 2024-01-31 We've fixed a few bugs to improve the performance of our app for you. ## More apps by Casablanca Services, LLC - [Unlimited Vacation Club](https://appshunter.io/ios/app/unlimited-vacation-club/id6504822737) All apps by Casablanca Services, LLC: https://appshunter.io/developer/1706186249 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*