# Incode Mobile Service Orders

> Mobile service order management for field technicians integrated with utility billing. (iPhone/iPad app by Tyler Technologies, Inc.)

- Source: https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890 (this page in markdown: same URL + `.md`)
- Developer: [Tyler Technologies, Inc](https://appshunter.io/developer/723747024)
- Category: Business
- Price: Free
- Rating: 3.00/5 from 7 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 97 MB
- Released: 2016-03-15
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890/reviews.md

## What is Incode Mobile Service Orders?

Incode Mobile Service Orders works seamlessly with Incode 10 Utility Billing to allow field technicians and field supervisors to access Service Order information and perform related job functions using an iPad while out in the field.  Real-time integration leads to reduced costs, increased productivity and improved customer satisfaction.  It’s convenient, easy to use and promotes responsiveness in a fast-paced environment by making data more accessible to users within your organization.

Feature Detail:
- View Service Orders assigned to a Person or Group
- View and Pinpoint Service Orders on the Map
- View relevant Contact and Service Address information 
- View Service Order notes and instructions
- Search Service Orders based on Number or Service address
- Complete and/or Save Service Orders in the field 
- Enter field notes upon Completion of Service Orders
- Easily identify new service orders as they become available
- Assign Service Orders in the field
- Add new meters to related service orders
- Upload image attachments to the service order

## Key features

- View and manage service orders
- Pinpoint orders on a map
- Access contact and service details
- Complete and save orders in the field
- Add field notes and image attachments
- Assign service orders
- Search service orders

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890/reviews.md

### 1/5 — Maybe try using data collection to fix issues!

*2026-06-12, version 2.7.9*

This app is less reliable than a McDonalds ice cream machine. It’s inconsistent, crashes all of the time, and the company support is terrible.

### 2/5 — Notifications

*2025-05-13, version 2.7.9*

How can I get the notifications to start working?? They work for a bit and then stop working on mine and my coworkers iPad.

### 1/5 — Poor tech support

*2022-10-07, version 2.7.8*

The app is acceptable (when it’s working). It has some issues like you are unable to upload pictures in the attachment tab (this crashes the app).

### 2/5 — Suggestion

*2022-05-11, version 2.7.8*

App works great but can you make it compatible for iPhones? that would help minimize the company’s digital footprint by eliminating the use of iPads. I don’t see anything within the app that makes it special and only exclusive to the iPads.

### 1/5 — App Is Nonfunctional in MDM Devices

*2021-02-16, version 2.7.1*

Hello, 

This app is great but right now it downloads version 2.6.6.109 and not version 2.7.1 which includes iOS 14 fixes for mobile device managed devices.

I intend to change my review back to 5 stars because this app works well normally, we just need the MDM update as soon as possible.

Thank you!
Justin

## Frequently asked questions about Incode Mobile Service Orders

### What is Incode Mobile Service Orders used for?

Incode Mobile Service Orders is used by field technicians and supervisors to access and manage service order information directly from their iPad. It integrates with Incode 10 Utility Billing to provide real-time data for tasks like viewing orders, pinpointing locations, and completing jobs.

### What devices does Incode Mobile Service Orders support?

Incode Mobile Service Orders is designed to work on iPads. It is not currently available for other mobile devices like iPhones or Android tablets.

### How does Incode Mobile Service Orders improve productivity?

By providing real-time access to service order data and allowing for completion of tasks in the field, the app reduces the need for manual data entry and travel back to the office. This leads to increased productivity and faster response times.

### Can I assign service orders using Incode Mobile Service Orders?

Yes, the app allows users to assign service orders directly in the field. This feature helps in efficiently distributing tasks among the field team.

### What information can I view for a service order?

Users can view service order numbers, assigned personnel or groups, relevant contact information, service addresses, notes, and instructions. The app also allows for searching orders by number or service address.

### Does Incode Mobile Service Orders have ads?

No, Incode Mobile Service Orders does not contain advertisements. The app is free to download and use, with no in-app purchases or ads.

### How often is Incode Mobile Service Orders updated?

The latest version, 2.7.9, was released on September 29, 2023. Updates are provided by the developer, Tyler Technologies, to ensure the app remains functional and up-to-date.

### What is the user rating for Incode Mobile Service Orders?

Incode Mobile Service Orders has a rating of 3.0 stars based on 7 user ratings. This indicates a mixed reception from its user base.

## Version history (last 5 releases)

### 2.7.9 — 2023-09-29

- Fix issue where app freezes after refreshing the service order list for some newer iOS versions

### 2.7.8 — 2022-03-05

- Fixed issue with saving meter location description.
- Fixed issue where completed service orders showed the incorrect completion time.

### 2.7.7 — 2022-01-10

- Fixed duplicate services displaying after assigning service order
- Fixed issue with map freezing from push notification permissions
- Fixed push notifications on newer iOS versions

### 2.7.5 — 2021-02-25

Bug fixes and performance improvement.

### 2.7.4 — 2021-02-17

Fixed iOS 12 and 14 bugs.

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## More apps by Tyler Technologies, Inc

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All apps by Tyler Technologies, Inc: https://appshunter.io/developer/723747024

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*