# Independent Bank Mobile

> Mobile banking app for managing accounts, paying bills, and depositing checks. (iPhone/iPad app by Independent Bank.)

- Source: https://appshunter.io/ios/app/independent-bank-mobile/id423042201 (this page in markdown: same URL + `.md`)
- Developer: [Independent Bank](https://appshunter.io/developer/423042204)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.82/5 from 968 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 108 MB
- Languages: English, Chinese
- Released: 2011-03-09
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/independent-bank-mobile/id423042201/reviews.md

## What is Independent Bank Mobile?

Independent Bank Mobile Banking—a better way of banking.

Manage your finances wherever and whenever you want. Independent Bank Mobile Banking allows easy access to your accounts directly from your mobile device.

All you need to do is enter your Independent Bank Online Banking ID and password and log in. If you forget your online ID or password, simply call 1-888-716-9293 ext. 298 for assistance.

Use your mobile device to:
• CHECK BALANCES—See current online banking account balances.
• PAY BILLS—Submit payments to registered billing accounts in your Independent Bank Bill Pay system.
• TRANSFER FUNDS—Transfer funds between your eligible i-bank accounts.
• DEPOSIT CHECKS—Snap a picture of your check and deposit it from practically any location.
• LOCATE—Find the nearest i-Bank branch or ATM using your GPS-enabled device.
 
To ensure all your accounts and transactions are secure, Independent Bank has implemented the following security measures:
• No account numbers are used with this app—we only use aliases that mask your account and biller info.
• All transmitted information is sent and received using state-of-the-art encryption methods.
• A password is required each and every time you sign in to Independent Bank Mobile Banking.
• Only transfers between existing accounts can be made—you cannot add a new account using the app.
• Bill payments can only be made to existing billing accounts—you cannot add a new billing account using the app.
• Plus, we’ve made sure that our Mobile Banking Guarantee provides you with 100% coverage.**
Data service charges may apply through your wireless carrier.

**We are dedicated to providing you with a safe, secure and dependable Independent Bank Mobile Banking service. You can be assured that the transactions performed using Independent Bank Mobile Banking will be secure and completed correctly, provided that you adhere to the terms and conditions of the End User License Agreement. In the unlikely event that someone establishes unauthorized access to your accounts through Independent Bank Mobile Banking, you are 100% covered ($0 liability) for any funds removed from those accounts (including loss of interest, insufficient funds and overdraft charges). Simply contact us within 60 days of receiving your statement containing the unauthorized activity.

Independent Bank, Member FDIC. ©2011 Independent Bank. All rights reserved.

To learn how we protect your privacy, please visit https://www.i-bankonline.com/privacy-policy/

## Key features

- Check account balances
- Pay registered bills
- Transfer funds between accounts
- Deposit checks via photo
- Locate branches and ATMs

## What do users think of Independent Bank Mobile?

Overall sentiment: positive

**Pros**

- 👍 Excellent customer service
- 👍 Convenient mobile app
- 👍 Secure and reliable banking
- 👍 Easy to use and navigate
- 👍 Helpful features like mobile deposit and bill pay

**Cons**

- 🐛 App crashes and errors
- 🐛 Delayed transaction updates
- 🐛 Inconsistent mobile deposit functionality
- 🔋 Slow app performance

**Commonly reported bugs**

- Account access issues
- Frequent login problems
- Delayed or missing transaction history

**Most requested features**

- Real-time transaction updates
- Fingerprint/biometric login
- Dedicated iPad app
- Car payment integration

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/independent-bank-mobile/id423042201/reviews.md

### 5/5 — Review

*2026-02-13, version 2025.10.1.2*

Absolutely love my bank. I honestly couldn’t ask for better customer service from any branch that hasn’t been the kindest or most helpful people. Thank you.

### 5/5 — My app

*2025-12-06, version 2025.7.2.1*

I live my bank😘😘

### 2/5 — Truck payment

*2025-01-12, version 2024.4.0.10*

I can’t get to the confirm part to make the payment

### 5/5 — Love my bank

*2023-04-19, version 2022.09.1*

Have been with Independent for a number of years. Could not be happier after being with my previous bank.

### 5/5 — Quick and Easy

*2023-03-09, version 2022.09.1*

Enjoy the secure email feature, they’ve addressed all of my random concerns quickly!

### 5/5 — Great full

*2022-11-03, version 2021.11.0.45*

Love this app because it gives real time transactions and balance.  Therefore able to tract and react to any errors or fraudulent activity.

### 5/5 — No complaints here.

*2021-12-02, version 2021.6.0.39*

Indy is MY bank. Never any issues and the staff at my branch is super friendly and helpful. Thanks Indy team!!!

### 5/5 — Strong Local Bank

*2020-09-27, version 6.4.1.33*

We have been I-Bank customers for years and they have always been responsive to our needs. They have been vigilant to keep all our accounts safe. All three of our children are now customers as well!!

### 1/5 — Worst App Ever

*2020-01-28, version 6.0.1.29*

Every time I tried to login, an error occurs. I also ended up with my account locked and I have to call costumer service to unlock it!

### 1/5 — App down for 2 weeks

*2020-01-24, version 6.0.1.29*

My app has not been able to show any transactions for weeks. I’ve called, live chatted, emailed, and am told they’re “working on it”. Also was told I wasn’t the only one. 
Able to log in but then shows error message. Absolutely unacceptable.

## Frequently asked questions about Independent Bank Mobile

### What can I do with the Independent Bank Mobile app?

The app allows you to manage your finances conveniently from your mobile device. You can check your current account balances, pay bills to registered billing accounts, transfer funds between your eligible i-bank accounts, and deposit checks by taking a picture of them. You can also locate the nearest i-Bank branch or ATM using your device's GPS.

### How do I log in to the Independent Bank Mobile app?

To log in, you need to enter your existing Independent Bank Online Banking ID and password. If you have forgotten your online ID or password, you can call 1-888-716-9293 ext. 298 for assistance. A password is required each time you sign in for security.

### Is the Independent Bank Mobile app secure?

Yes, the app employs several security measures to protect your accounts and transactions. It uses aliases instead of account numbers, transmits information using state-of-the-art encryption, and requires a password for every sign-in. Additionally, it offers a 100% Mobile Banking Guarantee for unauthorized access.

### Can I add new accounts or billers through the app?

No, the app is designed for managing existing accounts and billers. You can only make transfers between existing eligible i-bank accounts and pay bills to existing registered billing accounts. You cannot add new accounts or new billing accounts directly through the mobile app.

### Is there a cost to use the Independent Bank Mobile app?

The app itself is free to download and use. However, data service charges may apply depending on your wireless carrier. The app does not have any in-app purchases or subscription fees.

## Version history (last 5 releases)

### 2026.4.2.3 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01.01 — 2026-04-08

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1.2 — 2025-12-09

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.7.2.1 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.5.0.1 — 2025-07-08

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

## Apps similar to Independent Bank Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Independence Bank](https://appshunter.io/ios/app/independence-bank/id501489088) | 3.2 (58) | Free | Finance |
| [Orion Financial](https://appshunter.io/ios/app/orion-financial/id1145021938) | 4.6 (2,056) | Free | Finance |
| [Independence Bank MT](https://appshunter.io/ios/app/independence-bank-mt/id709565317) | 4.8 (665) | Free | Finance |
| [IB TreasuryONE](https://appshunter.io/ios/app/ib-treasuryone/id1561667254) | 2.2 (10) | Free | Finance |
| [First South Financial](https://appshunter.io/ios/app/first-south-financial/id472645118) | 4.9 (9,250) | Free | Finance |
| [Bank Independent](https://appshunter.io/ios/app/bank-independent/id1091314201) | 4.9 (7,498) | Free | Finance |

## More apps by Independent Bank

- [iBank Business](https://appshunter.io/ios/app/ibank-business/id1563263696)

All apps by Independent Bank: https://appshunter.io/developer/423042204

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*