# Indian Railway Train Enquiry — user reviews

> 218 indexed App Store user reviews of Indian Railway Train Enquiry by SmartApps India, rated 4.60/5 from 9,491 ratings.

- Source: https://appshunter.io/ios/app/indian-railway-train-enquiry/id888197080/reviews
- App overview in markdown: https://appshunter.io/ios/app/indian-railway-train-enquiry/id888197080.md
- Rating breakdown: 5★ 7,391 · 4★ 1,020 · 3★ 445 · 2★ 182 · 1★ 453

## What do users think of Indian Railway Train Enquiry?

Overall sentiment: negative

**Pros**

- ⭐ Informative and helpful
- 🛠️ Useful features
- 🚀 Fast and responsive

**Cons**

- 💢 Excessive ads and pop-ups
- 🐛 Frequent bugs and crashes
- 🤯 Poor user experience
- 🔒 Difficult registration and login process
- 🚫 Lack of support for foreign users

**Commonly reported bugs**

- PNR lookup not working
- Ticket booking process issues
- Inconsistent app performance

**Most requested features**

- Ability to book tickets directly in the app
- Improved live train status updates
- Better support for international users
- Removal of intrusive ads

## Newest reviews (18 of 218)

### 2/5 — Too many adds waste of time

*2026-02-15, version 5.7.7*

Booking page did not open at all for me

### 4/5 — Professor

*2026-02-13, version 5.7.7*

Login procedure is confusing and users with partial inputs data get stuck up due contradictory message regarding forgotten username & matching emails demanding to proceed with new login attempts

### 1/5 — Terrible software

*2025-11-26, version 5.7.5*

Simplify it, it’s unclear in many ways 
☹️

### 1/5 — Only ads nothing loads

*2025-11-24, version 5.7.5*

Only ads nothing loads.. totally useless app

### 1/5 — 3rd class app and useless app, poor standard of developer working in India

*2025-10-16, version 5.7.5*

Start and within seconds ads keep coming and does not allow me to close the ads even after pressing x button , I have to terminate the app and start again, it’s a shame if it is supported by government , devs.  only know how to make apps properly when they are leaving India and working internationally

### 2/5 — Too many ads

*2025-06-22, version 5.7.2*

I understand their need for ads but this is just too many. I haven’t seen anything like this.

### 1/5 — App is designed for adds

*2025-05-26, version 5.7.2*

Installed the app and tried to check train live status but the adds never stop. So I have to give this rating & review and uninstall the app.

### 1/5 — First class is no first class standard

*2025-04-08, version 5.7.2*

dirty seats tables and washrooms

### 1/5 — Not recommended

*2025-03-01, version 5.7.2*

Full of ads

### 2/5 — Lot of features to be improved

*2025-02-27, version 5.7.2*

Give it to private party to debug all issues I see on mobile app. I guess big boss don’t use it to see the problem and qty of ads it shows, before showing 15 seconds information. Am from Canada and totally disappointed by its performance. 
Please fix the issues. 
Thanks

### 1/5 — Worst App

*2025-02-11, version 5.7.2*

One of the worst app, don’t even try to install. 
After every single click they will show you the crazy advertisements. 

Disgusting !!!!!

### 1/5 — Entire password system stinks

*2025-02-08, version 5.7.2*

Password update requires. Never able to validate account. Many people have had this problem. Unfortunately for such an important app there is no update. It’s a shame.

### 3/5 — Mind of its own

*2025-01-30, version 5.7.1*

The app is good but could be better. Many times the app hangs up and says services is unavailable.

### 1/5 — NO GOOD

*2024-12-26, version 5.7.0*

THIS APP DIRECT YOU TO ITS SUBSIDIARY AND ALLOT SEAT AS PER THEIR WISH NOT BY PASSANGER REQUEST, THOUGH ALL SEATS ARE AVAILABLE AT THE TIME OF BOOKING , AND YOU PAY FOR SERVICE COMMISSION TO SUBSIDIARY WHICH YOU DO NOT RECEIVE.

### 1/5 — Dreadful

*2024-12-23, version 5.7.0*

The app itself is excellent, but there is an intrusive long advertisement every single time you search. It renders the app useless unless you pay to remove the ads. It would be better if they were honest and charged for the app.

### 2/5 — Tech & customer service

*2024-12-16, version 5.7.0*

I am unable to complete my profile. When I login and select update profile, nothing happens on the webpage. When I called the customer service I’m told just wait and try again after sometime.

### 1/5 — To many add

*2024-12-12, version 5.7.0*

Unable to use due to frequency of ads

### 1/5 — Too many ads, very annoying and bad user experience

*2024-11-04, version 5.7.0*

Why can’t government of India provide a simple, user friendly app free of ads?  Is the government so poor that they revenue out of these pesky ads?  How money are you really making out of these ads? Or is it feeding some minister’s son’s or relative’s business?
User Experience is bad. E.g. it’s tough to figure out how to book a ticket. One eventually one finds out how, when one clicks on “book” it take you to Apple App Store link for a third party app or a game app.  Really?  Govt. of India needs to collect this click ad revenue and can’t provide simple, user friendly booking experience? I’m deleting this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Make the app Advert free

*2026-08-31, version 5.8.2*

this app should be advert free it is frustrating to flash adverts when users are planning their travel

### 1/5 — Too many ads

*2026-07-07, version 5.7.7*

This app is ridiculous, too many advertisements, just deleted this app.

### 1/5 — Difficult to use app

*2026-07-03, version 5.7.7*

Too many ads
The ads occupy over 70% of the page

### 1/5 — Ads

*2026-06-21, version 5.7.7*

Ads in every step. This is very irritating.

### 1/5 — Too many ads

*2026-05-08, version 5.7.7*

Every time I click something there is a pop up . Shameful for a govt website app to do this

### 1/5 — Ads!! Ads!!

*2026-05-03, version 5.7.7*

Pathetic app. Ads so long and intrusive that they are trying to shove their ad fee app down your throat. Without trying the app I can’t evaluate if I should spend money.

### 1/5 — Online services

*2026-04-01, version 5.7.7*

I am an NRI created an account but it’s does not register US phone number although it will allow you to create an account. What the hell will you do with account when you can not book or make reservations. All our systems are Goverment or private are just useless I know we Indians claims our expertise in all online applications but as users there are so many errors NO one keep track or do something about this

### 1/5 — Waste of time

*2026-03-14, version 5.7.7*

To much ads on this app, every single click it’s showing ads. worst it.

### 1/5 — Awful App

*2026-02-26, version 5.7.7*

Cannot even make a IRCTC id on the app or website

### 1/5 — Lots of issues

*2025-12-05, version 5.7.5*

Lots of ads. The live train status page doesn’t allow scrolling

## Most praised reviews (10 highest-rated)

### 5/5 — Too many ads

*2025-07-20, version 5.7.2*

Used to be very good. But now too many ads and complicated to navigate

### 5/5 — My IRCTC

*2025-05-31, version 5.7.2*

Very cool experience to travel with no hassles

### 5/5 — Technologies

*2024-06-03, version 5.7.0*

The science is the gift of God.

### 5/5 — Nice website

*2024-03-01, version 5.6.8*

First time visitor, simple and easy to navigate, all my questions were answered…
Great work

### 5/5 — Indian Railway Train Enquiry

*2024-02-21, version 5.6.8*

Very very helpful

### 5/5 — Review

*2023-10-06, version 5.6.8*

Good

### 5/5 — Gracious

*2023-08-31, version 5.6.8*

Very Very Good

### 5/5 — Indian Railway

*2023-07-23, version 5.6.7*

Write a Review

### 5/5 — Very informative & very handy

*2023-06-16, version 5.6.5*

Easy to follow

### 5/5 — Rec

*2023-02-02, version 5.6.1*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
