# Indian Railways:Train Enquiry — user reviews > 44 indexed App Store user reviews of Indian Railways by Deepak Kumar, rated 4.48/5 from 751 ratings. - Source: https://appshunter.io/ios/app/indian-railwaystrain-enquiry/id686948146/reviews - App overview in markdown: https://appshunter.io/ios/app/indian-railwaystrain-enquiry/id686948146.md - Rating breakdown: 5★ 535 · 4★ 117 · 3★ 53 · 2★ 15 · 1★ 31 ## What do users think of Indian Railways? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Accurate information - 💡 Helpful features - 🔒 Secure app **Cons** - 🚽 Unhygienic toilets - 🚧 Lack of station information displays - 🤖 Unreliable app updates and notifications **Commonly reported bugs** - PNR status not updating correctly - Difficulty in searching for trains **Most requested features** - Medical shops at stations - Hotline for passenger support - In-app chat facility ## Newest reviews (11 of 44) ### 4/5 — PNR status *2017-09-08, version 6.1* I am not getting updated information regarding PNR status though messages coming showing that " PNR status changed". It is showing while searching "Chart not prepared". Thus the same status of W/L No. when the Tickets are booked is showing. Why? ### 4/5 — My experience *2017-07-27, version 6.1* Very good app. Informative and user friendly ### 4/5 — Improving by leaps and bounds *2017-06-08, version 6.1* The changes in sharing data, the ease of planning and executing rail travel in India has improved by leaps and bounds. It's so heartening to see the efforts to make rail travel a seamless and enjoyable experience. It's a mammoth venture and while much of the resistance is inertia based, the improvements on the ground is very obvious. I trust the Railways will remain watchful and continue to closely monitor the changes they have made and are contemplating in the future.Serious continuity training at various levels as well as close monitoring of performance needs to become part of the work culture. I thank the Indian Railways for their reasonably successful first in an area not attempted ever before and wish them the very best. India deserves a Railway network we can be proud of. ### 4/5 — Impressive, quick info & simple *2017-05-08, version 6.1* outstanding compared to other similar apps, would suggest to others! ### 4/5 — Nice app for indian railway *2016-06-05, version 5.4* Nice app for indian railway ### 4/5 — Nice *2016-02-06, version 5.2* Really Nice and easy to navigate ### 5/5 — Indian Rail app *2015-12-17, version 5.1* Excellent service. Keep it up 👍👍👍 ### 5/5 — Best Indian railways App *2015-11-23, version 5.1* It has all the features that is needed at finger tips ### 5/5 — Super amazing *2015-11-14, version 5.0* This app is very useful. I also like it to avaialable on google store ### 5/5 — Useful App *2015-10-09, version 4.4* I like much this App,I really Appreciate the Developers.Very useful information about Indian Railways ### 5/5 — Very useful App *2015-09-16, version 4.4* Perfect App for Indian railways. Alerts are good, really appreciate the developer. Thanks for your efforts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good app *2018-11-12, version 6.5* Not user friendly. Not able to book tickets. Just useful for viewing the availability. I should have given 0 stars ### 1/5 — Train booking *2018-07-30, version 6.3* Train booking feature not at all working ### 1/5 — Useless *2017-08-05, version 6.1* Waste of time ### 1/5 — Worst app with all ads *2017-01-30, version 6.1* Can't stop ads ### 1/5 — The security features are excessive. Unable to setup account from overseas *2016-09-22, version 5.5* Why do they care as to who is booking tickets as long as people pay for it. More travel agents in India do not book train tickets as it is moving online. And when I try to register from USA I cannot get in - asking to upload passport info! When is India going to have this figured out? ### 1/5 — Not good enough *2014-09-11, version 2.8* Not good enough Getting MSG server busy during searching for train, this app needs lots of updates ### 2/5 — No real updates and app menu wasn’t straight forward *2019-07-31, version 7.5* No ticket confirmation notifications when WL become confirmed even though I opt for the notification. Advertisements in between was really horrible. Can’t rely on PNR status update as it defaults to very first status and not got refreshed correctly. ### 2/5 — Needs major improvement, but still useful *2016-03-22, version 5.2* There are no maps. Or if there are, they are deeply, deeply hidden somewhere. I'm not s lame-o with apps. Thus forth with no maps, you have to know city names and station codes for this to be useful. Once you do find trial and error and use google, then hope that there is a train between the two cities, then pricing comes up with good explanation and an ability to book. No doubt, the only 2 reviews here, that happen to have 5star rstings, are from people who are related to the app and/or come from India where they are already super familiar with the geography and rail system. ### 3/5 — Amenities in train *2019-10-29, version 7.8* Toilets are smelly and not clean. It’s not hygienic at all. You can’t touch door handle or tap inside. Many time I see the toilet bowl stuck with human waste. You need provide hand soaps in chair cars . It’s ok to charge extra money for it. Hey snide coach there should be display board showing where the train is now and which is the next station. Railway stations should have mini medical shops with important medicines. There should be hotline inside coach for contacting railway support for any need of passenger. Also provide app or chat facility on phone. ### 3/5 — Cannot search *2017-07-25, version 6.1* Tried to search a train route many times but keep getting server busy. Am I missing something? ## Most praised reviews (10 highest-rated) ### 5/5 — Indian rail review *2019-08-26, version 7.5* Excellent, easy to workout. ### 5/5 — Ravala *2018-12-31, version 7.1* It is amazing and highly useful to the public ### 5/5 — Indian *2017-07-28, version 6.1* It's accurate app, really helpful in many ways for railway queries ### 5/5 — Love the app *2017-07-17, version 6.1* Great app for those who cannot use the Indian railway app. Hats off to the team ### 5/5 — Sohi *2017-03-29, version 6.1* Quite accurate 👍 ### 5/5 — Rating *2017-01-09, version 6.1* Use full app ### 5/5 — IndianRail app. *2016-11-08, version 6.0* Very useful & easy.Very very nice app. ### 5/5 — Indian Rail App *2016-08-05, version 5.4* The App is most customer friendly. Needs emergency contact Numbers or tweeter info of railways ### 5/5 — Amazing *2016-06-05, version 5.4* Really Helpfull Everyone Must Inalstall This App In There SmartPhone.... Best Wishes To TEAM.... ### 5/5 — 5-Star App *2016-01-11, version 5.1* So much better than the government rail web site! Two thumbs up! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*