# Indiana Members CU — user reviews

> 243 indexed App Store user reviews of Indiana Members CU by Indiana Members Credit Union, rated 4.67/5 from 8,383 ratings.

- Source: https://appshunter.io/ios/app/indiana-members-cu/id811328446/reviews
- App overview in markdown: https://appshunter.io/ios/app/indiana-members-cu/id811328446.md
- Rating breakdown: 5★ 4,018 · 4★ 500 · 3★ 161 · 2★ 124 · 1★ 231

## What do users think of Indiana Members CU?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly
- 🚀 Convenient banking
- 🔒 Secure
- 💡 Great features
- 😊 Positive experience

**Cons**

- 🐛 App crashes/bugs
- 🤔 Confusing navigation
- 🤷‍♀️ Lacking features
- 😞 Disappointing update

**Commonly reported bugs**

- Login issues
- Inconsistent Face ID/fingerprint
- Deposit issues
- Balance not updating correctly

**Most requested features**

- Zelle integration
- Customizable account grouping
- Improved mobile deposit
- Faster transaction posting
- Easier bill pay setup

## Newest reviews (10 of 243)

### 2/5 — Mobile deposit is dead

*2026-05-14, version 9.2.1*

Mobile check deposit provides a black screen now. The other features appear to still work, but the important one died.

### 4/5 — IMCU evaluation

*2026-03-22, version 9.2.1*

I love credit unions and have been connected with them for years.  Ihave one concern, however. Since  the most recent changes  for online access, it is very cumbersome to transfer funds between certain accounts.  This is not good at all.
    Everything else is fine.

### 4/5 — Access

*2026-02-23, version 9.2.1*

Some times the app locks up

### 2/5 — Bad Verification

*2026-02-23, version 9.2.1*

This app sucks. It takes forever to verify that I’m a human and I’m almost never able to view my checking account. Wish they would fix this

### 3/5 — Need balance total on credit card payment option

*2025-12-08, version 9.0.2*

I’ve noticed when I go to pay my credit card it only gives me minimum balance when I’d like to pay the full amount off at one time. This typically means that if I can’t remember the exact amount, I’m going back-and-forth between screens in order to make a full payoff payment.

### 4/5 — Password

*2025-11-13, version 9.0.2*

Not liking that I have to put my password in when I’m on my secure device. The old app put it in automatically!

### 5/5 — Love it

*2025-10-21, version 9.0.2*

Love the app it’s gives a lot great features a lot things you can do at your own fingertips without having to leave the house. Once you learn it it’s a very great app.

### 5/5 — Great people

*2025-10-18, version 9.0.2*

The app is great the people at IMCU are even better

### 5/5 — Phenomenal service

*2025-10-18, version 9.0.2*

I love IMCU they make banking so easy ! Everything over all is 10/10

### 2/5 — New update isn’t the best

*2025-10-08, version 9.0.2*

The new app is very hard to navigate and understand, purchases aren’t tagged accurately and balance doesn’t update

## Most critical reviews (10 lowest-rated)

### 1/5 — Stop, please

*2026-06-18, version 9.2.1*

Can you just stop showing me notifications asking me to share the love and IMCU and post a review on Yelp.  You are a bank and NOBODY looks for a bank on Yelp.

### 1/5 — Old version better

*2026-03-03, version 9.2.1*

I’ve had a terrible time navigating how my money is moving on the new app. Different transactions process and post with no rhyme or reason. Sometimes instantly, sometimes days later. I can’t tell what money I really have to spend. I always thought I had overdraft protection. Apparently I don’t and I have found out the hard way. There are some cool features on here but most importantly is managing money and it’s really confusing on the new app. I love IMCU but the new app sucks.

### 1/5 — Every time needs to reset password why ???

*2026-02-24, version 9.2.1*

So annoying app

### 1/5 — New update

*2026-02-13, version 9.2.1*

The new update suck. 
The available balance keep changing!!!!!

### 1/5 — Would not recommend

*2026-02-03, version 9.0.2*

It constantly forgets your username and password on purpose. The app will say it’s for security reasons, but if it makes the app impossible to get into, there’s no use. And the chat function doesn’t work. Does this app do anything right?

### 1/5 — App not that good

*2025-12-11, version 9.0.2*

App leaves monetary questions in limbo until fully processed. Bank and card only allow you to spend your money as they see fit at places and things they agree with.

### 1/5 — Bad update

*2025-11-09, version 9.0.2*

Available balance doesn’t accurately reflect pending transactions, causing you to manually calculate your balance less the pending transactions, which defeats the purpose of having online banking.

### 1/5 — New app is trash

*2025-10-16, version 9.0.2*

Terrible. Great example of trying to reinvent the wheel and failing miserably. The old app would be a massive upgrade to this garbage. Any recent positive reviews are most certainly employees trying to squash all the real reviews. Cut your losses and give the people the old app or make this one just like it! Good grief!

### 1/5 — Horrible App

*2025-10-06, version 9.0.2*

Recently IMCU rolled out a new and “improved” app. It’s absolutely the worst app on my phone. Bring back the old one. It’s almost impossible to track my banking activity and the formatting is seriously flawed. I’ve been a member for almost 30 years and this seriously has me thinking about switching everything to another bank.

### 1/5 — The old app wasn’t great, this one is even worse

*2025-10-03, version 9.0.2*

Not user friendly, terrible to switch between accounts, not as readable, too much irrelevant information just to get to my transaction history

## Most praised reviews (10 highest-rated)

### 5/5 — Me gusta mucho gracias

*2026-08-05, version 9.2.1*

100x100

### 5/5 — 👍

*2026-06-05, version 9.2.1*

Love the service

### 5/5 — App

*2026-03-07, version 9.2.1*

It’s amazing!

### 5/5 — Medical assistant

*2026-03-06, version 9.2.1*

Great

### 5/5 — Good

*2026-02-12, version 9.2.1*

Good app

### 5/5 — Great new app

*2026-02-06, version 9.2.1*

New app is amazing!

### 5/5 — Mrs Josefina R

*2026-01-03, version 9.0.2*

Excellent app agree

### 5/5 — Easy peasy

*2026-01-01, version 9.0.2*

I love the new layout and how easy it is to find transitions and logout.

### 5/5 — Updated app good so far

*2025-12-18, version 9.0.2*

So far the update is at least as good as the old application which is unusual

### 5/5 — Face ID Technology

*2025-10-30, version 9.0.2*

I like it! Saves steps. What i dont know is can the hackers figure out a way to get past the face recognition? Other than that, its a beautiful thing!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
