# Indianapolis Motor Speedway — user reviews > 87 indexed App Store user reviews of Indianapolis Motor Speedway by Indianapolis Motor Speedway Corporation, rated 4.41/5 from 1,269 ratings. - Source: https://appshunter.io/ios/app/indianapolis-motor-speedway/id646494809/reviews - App overview in markdown: https://appshunter.io/ios/app/indianapolis-motor-speedway/id646494809.md - Rating breakdown: 5★ 993 · 4★ 87 · 3★ 35 · 2★ 23 · 1★ 131 ## What do users think of Indianapolis Motor Speedway? Overall sentiment: negative **Pros** - ⭐ Great user interface - 🤩 Awesome app for racing fans - 🏆 Fantastic for the Indy 500 experience **Cons** - 🐛 Buggy and unreliable app - 🤯 Extremely frustrating to use - 🤖 Poor account/login integration - 🤷‍♂️ Confusing and unintuitive navigation **Commonly reported bugs** - Login credentials not recognized - Tickets disappearing from app - Constant crashes and freezes - Inability to access/view digital tickets **Most requested features** - Print ticket option - Better integration with website - Live race updates and results - Improved mobile ticket handling ## Newest reviews (17 of 87) ### 2/5 — Mobile tickets are unavailable and not linkable *2024-06-15, version 16.3* App needs an overhaul. dead links galore, blank pages etc. Terrible app for an esteemed place like Indy. Terrible user experience. ### 2/5 — App works fine, account system is terrible *2024-05-06, version 16.3* Just tell us that it's a separate account from the IMS website and that you need to link the two. IDK why you would do that in the first place, but at least explain it to the end user ### 1/5 — All around horrible app *2024-04-08, version 16.3* You can not get to your tickets to save your life In this app. Then their guide on how to, tells me to go online to IMS.com. But I HAD to download their app to get my tickets apparently. They need to make navigation of this entire process easier. So glad I don’t do things at the speedway very much. And probably won’t after the solar eclipse. ### 1/5 — Very frustrating *2024-04-07, version 16.3* So far this has been an extremely frustrating experience for me. I’ve been pulling my hair out and screaming at my phone because I couldn’t figure out how to access my tickets and setting up the account and app and login. So far it’s just been a horrible experience. Supposedly I’m supposed to be able to put my tickets in the Apple Wallet app but I can’t figure out how to do it so far. Either this digital ticket thing is not user friendly or maybe I’m just extremely stupid but either way I feel very unhappy. ### 1/5 — Bad app, not convenient at all *2024-04-03, version 16.3* See the above ### 1/5 — sign in does not even work *2023-10-05, version 16.3* you are unable to sign in to the app, ive tried everything, it tells me my info is invalid every time ### 4/5 — Apps a joke *2023-05-24, version 16.1* This things a joke, downloaded the app. Friend set a buddy and I tickets for carb day. Tap the link in the messages. It’s takes you online. I go to sign in online and it says my username and password are bad. I double check, same login as the app. Try multiple times and nothing. I make a new account on the app with a different email. Login get the tickets, i go to login on the app with my new account and guess what? Bam your username and password are wrong. So i go back online and now my tickets disappeared. Called the service number got put on hold for over 20mins. This app is a joke on top of it takes it forever to load. ### 1/5 — Confusing *2023-05-22, version 16.1* Confusing ### 1/5 — My Tickets *2023-05-19, version 16.1* Incredibly hard to access my tickets and keep having reset my password. Very unintuitive!! ### 2/5 — Not Useful *2023-05-15, version 16.1* Not any valuable info and couldn’t get pages to scroll over to the right though I could see more data. ### 1/5 — Don’t waste your time. *2023-05-10, version 14.8* I wanted to buy tickets online and was steered by IMS to the app. I downloaded the app and wasn’t able to link my account and had to purchase paper tickets. I’m under the age of 70 and don’t want to carry a physical ticket. Also, if you try to click on any event to see information, there isn’t any. This app has zero value in its current status. ### 1/5 — Zero stars *2023-05-09, version 14.8* Needs to be an app. Not a gateway to your web. And their web has awful user management and purchasing process. IMS’ digital experience/data infra must be awful. ### 1/5 — Won’t let you log in *2023-04-27, version 14.8* The app ask for your email login but won’t let you login with the registered email… the website uses UserID to login and not email… crappy app ### 1/5 — Not Functional *2023-04-03, version 14.8* So, opened the app and entered the information as required, doesn’t recognize anything. I go to the website on my laptop, log right in, no issues. Not sure how I’m going to get my shuttle tickets via mobile. This by far is one of the worse apps, you would think a Penske organization would have seem less interaction across all platforms. ### 1/5 — Poor *2023-03-15, version 14.8* Try to use the app it always says nothing there. You to sign up it doesn’t recognize. Cmon Roger put some money in the app ### 1/5 — Where are my Tickets? *2023-03-14, version 14.8* I have a receipt for my tickets but I can not find the tickets on the app or on line. This is the worst ticket app I’ve experienced. I love IMS but they need to hire an app developer or use a 3rd party. ### 1/5 — Not too reliable *2023-02-16, version 14.8* This app is sketchy. Really really really sketchy. It repeatedly failed to accept my user and password, yet I had no issues signing on using a browser. It’s much easier to simply sign on using safari than messing with this cheesy app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2026-05-24, version 20.0.10* Garbage app. Maps don’t work. Limited information to plan your trip. ### 1/5 — Fix the app *2026-05-08, version 20.0.9* App is extremely buggy can’t even buy tickets on it ### 1/5 — Terrible App *2024-10-02, version 18.3.1* The app seems it was built by a person that have no clue on webpages and have not used any other app in his/her life. This happened to me just recently when buying the 8hr event race Oct 5th 2024 ticket. #1. When bought the tickets for the Saturday Event I was able to buy the Paddock tickets without the general admission. If the Paddock tickets are an upgrade how in the world it allows me to buy the an upgrade without the general admission?! #2 Unable to download the tickets using the app. Really?! #3 Why the app displays the 3day ticket parking first when I am buying tickets only for Saturday. Is counter intuitive. #4 Why the app is sooooo sloooooow? #5 When calling the call center the people on the line were not the most kind. #6 Resetting the Password can be easier. ### 1/5 — Convoluted Mess *2024-09-18, version 18.3.1* See above ### 1/5 — Digital tickets *2024-05-26, version 16.3* Can we please have a printed ticket option? Find I have digital tickets for those who want them but to not allow a printed ticket is a crime. ### 1/5 — App login does not communicate with website *2024-05-24, version 16.3* The app is not useable for me as I change my password and the app refuses to acknowledge the change and says my logging credentials are not correct. Fix your broken app ### 1/5 — Awful App *2024-05-23, version 16.3* Impossible to find my tickets. Not user friendly or intuitive. I miss paper tickets. ### 1/5 — Horrific App *2024-05-14, version 16.3* It is so cumbersome to link tickets. Unable to verify email even when clicking on the link. A complete embarrassment for the Indy500. Even ticket office employees tell you to not use the app and use the web browser for tickets. ### 1/5 — Awful *2024-05-03, version 16.3* Got this app so I could access my digital tickets. First, I can’t login with my IMS login despite that being the directions on how to access digital tickets. No matter how many times I put in the correct email & password I see account not found. Then I try to link my account so I can view my tickets. I get the account verification email but no matter how many times I verify and see “success” my tickets don’t show up. So this app is useless. ### 1/5 — Sooooo bad *2024-04-19, version 16.3* This app has been horrible for at least three years. It’s an absolute mess. It won’t ever let me log in and basically have to create a new email every year to buy a ticket. Realllly annoying. ## Most praised reviews (10 highest-rated) ### 5/5 — Our happy place!! *2024-06-14, version 16.3* I have been coming to the speedway since the late 70’s! Since then I have brought my parents and my brother. Started brining my wife and my kids now they are married and now we all visit with their families and their kids!! Many great memories were made here!! ### 5/5 — Ims Tickets. *2023-05-18, version 16.1* IMS is a venue with no extra fees when ordering tickets! I love the track!! ### 5/5 — Huge improvement *2020-08-20* Great to see a new and improved app. Looking forward to getting back to the track! ### 5/5 — Great app! *2020-07-04, version 11.7.1* Great user interface and a very helpful app! ### 5/5 — Great update *2020-06-28, version 11.7.1* A much needed update to the old app. The interactive map is awesome. Can’t wait to use it at the track. ### 5/5 — Download it before this weekend! *2013-05-22, version 1.0.1* This is a great looking app, but it also provides a lot of useful information. Another great marketing job by the Speedway. I like the interface. it's very slick and elegant. The app is also very fast to load, unlike a lot of similar track apps. ### 5/5 — Awesome app! A must have for a race fan. *2013-05-21, version 1.0.1* The app looks great and having the schedule for the month of may in my phone is awesome! Also the news stories are cool to read and the photos are great to look at as well. ### 5/5 — Great! *2013-05-18, version 1.0* Finally an app for the best race track and race circuit in the world! ### 5/5 — Finally! *2013-05-13, version 1.0* Great to see a good quality IMS app. Agree live scoring/times would be nice. ### 4/5 — Blank home page *2024-05-07, version 16.3* My homepage is always blank when I sign in. I reloaded the app, but still doing the same thing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*