# INDIE For Business — user reviews > 26 indexed App Store user reviews of INDIE For Business by IndusInd Bank Limited, rated 4.50/5 from 8 ratings. - Source: https://appshunter.io/ios/app/indie-for-business/id6504609539/reviews - App overview in markdown: https://appshunter.io/ios/app/indie-for-business/id6504609539.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (7 of 26) ### 1/5 — App doesn’t work & support is useless *2025-09-15* Many things don’t work. Support team is absolutely clueless about what they developed and what application they are supporting. It’s absolute waste of time reporting any issues here. It’s easier to move account to other bank than explaining issues to this team. Unfortunately can’t rate this team with less than 1 star here. **Developer response:** Dear User, we’re truly sorry to hear about your experience, and this isn’t the experience we want for our users. Please email us at indie.social@indusind.com with more details. Your feedback matters, and we’re here to make things right. Regards, Dibyajyoti-Team INDIE ### 1/5 — New Account *2025-08-24* I have started a current account before a couple of months and I am unable to do any transactions in online inspite of many request given to the bank. Staff is only interested in opening the accounts but not bothered about the customer. **Developer response:** Hi Sanoj! This is not the experience we want you to have with INDIE. Please share your contact details at indie.social@indusind.com. We'll get this checked ASAP. Thanks, Saima - Team INDIE ### 1/5 — Worst App *2025-08-21* This app may get the award of worst app among all banking app. Their app is super buggy. Took so many attempts to get in and when i got it, there are missing details of our current account with them. And the relationship manager is illiterate and the customer care is handicapped and indie app team is never available. The vibes are clear, they are not for the longer run!! **Developer response:** Hi Vishii! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at indie.social@indusind.com for further assistance. Thanks, Alen - Team INDIE ### 1/5 — App is not allowing me to login *2025-07-24* The new update is not allowing me to login to the Indie Business app. Not sure what makes you all to keep updating the whole app in a haphazard manner? Even your bank employees are not able to fix this issue when I approached the bank. When I attempt to login it says oops we are unable to verify your verification request. **Developer response:** Hi! We regret the inconvenience caused to you. Kindly elaborate the issue you are facing in the application at indie.social@indusind.com and we will look into it accordingly. Thanks, Sushmita- Team INDIE ### 1/5 — Sign acceptance form and branch doesn’t have idea of what is acceptance form for indie app *2025-06-14* I am from noida i went to Sector 79 Mahagun Mezzaria branch they didn’t had any idea about submitting acceptance form for my company current account I am still using old indus direct app and also merchant app stopped working I have removed the pos machine now and planning to close the account of this pathetic bank now.. **Developer response:** Dear User, we’re truly sorry to hear about your experience, and this isn’t the experience we want for our users. Please email us at indie.social@indusind.com with more details. Your feedback matters, and we’re here to make things right. Regards, Dibyajyoti-Team INDIE ### 1/5 — Zero *2025-05-02* Extremely disappointed with IndusInd Bank’s service. I’ve been facing issues for the past six months and there’s been no proper resolution. The mobile app is unreliable, and whenever I contact customer care, they either lack basic knowledge or give vague responses. No one takes proper ownership or follows up. It’s mentally exhausting. Definitely not the kind of service you’d expect from a reputed bank. **Developer response:** Dear user! We’re deeply sorry for the frustration and inconvenience you’ve experienced. Your feedback about the app’s reliability and customer service is concerning, and we take it very seriously. We’re committed to improving our app’s performance and ensuring our support team provides clear, effective resolutions with proper follow-up. Please reach out to our support team at indie.social@indusind.com with specific details of the issues, and we’ll prioritize a thorough resolution for you. Thank you for your patience, and we’re working hard to restore your trust in our services. Regards, Dibyajyoti-Team INDIE ### 1/5 — Pathetic app always says wrong pin *2025-02-04* Hi indusind bank, first make proper application and programming with your app then only post it in app store or publicly. Showing only errors wrong password and ig we reset it says cant reset as same password. Pathetic service and app ever seen from Indusind bank previous app at least logged in properly don't remove it as your new app is not working and not able to transact. **Developer response:** Dear User, thank you for sharing your feedback, and we apologize for the inconvenience you're facing with the Indie for Business App. We understand how important it is to have a smooth and reliable experience, and we're sorry for the issues you're encountering, such as login errors and difficulties with password resets. Our team is actively working on fixing these problems and improving the app's functionality. Your feedback is essential to us, and we are prioritizing these issues to ensure better performance in future updates. You may also drop an email at indie.social@indusind.com with more details. Thanks, Dibyajyoti-Team INDIE ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app and awful service *2026-08-24* Nothing works in this app. It tools month to login. After logging in, none of the functions are working. Not even able to view balance, download statement, transfer funds.. only login is working with out any other functions. Regretting choosing this bank for current account ### 1/5 — Net banking *2026-08-06* There are issues with net banking , my business accounts suddenly not working, bank person said server change so need to fill some forms , i fill 3 and more forms and continue visiting bank more than a month and i email every days so many visit with bank manager but they don’t care Still netbanking not works ### 1/5 — Failed Transactions and Terrible Service *2026-06-30* Absolutely terrible banking app. IMPS and NEFT transactions get rejected after waiting for 2 days, which is completely unacceptable for a banking service. The app is unreliable, frustrating, and a waste of time. Poor performance, poor service, and a horrible user experience. This app fails at the most basic banking functions and urgently needs major improvements. What makes the experience even worse is that customer care and branch staff seem to have no knowledge of how to resolve these problems. ### 1/5 — Overall worst app and experience *2026-06-02* It took more than 1 year to get registration done and now that i can “login” my existing features like upi id was erased. Support team says raise request from app and app says contact support. Similarly lots of mutating loops. Extremely poor design and support. Support team cannot understand issue, let alone solving it. Avoid this one. **Developer response:** Dear User, we’re truly sorry to hear about your experience, and this isn’t the experience we want for our users. Please email us at indie.social@indusind.com with more details. Your feedback matters, and we’re here to make things right. Regards, Dibyajyoti-Team INDIE ### 1/5 — Worst app ever *2026-05-24* It’s really difficult. IndusInd by their extra ordinary zeal to keep updating the business app have left lot of loop holes in it. Each time you update it, I have to visit the bank. I am really troubled by Indie Business app updations … had to visit nearest branch thrice and even now I will have to go. Both my bank accounts are not visible now because of a stupid update. ### 1/5 — Worst Application *2026-03-12* Indie for business is worst app doesn’t work properly at all everytime when I login in the application after few seconds it’s closes on it own and able to transfer funds to anyone because of this error and even informed to bank officials but this and others issues as well but no action has been taken and they even never respond to my complaints as well . worst bank and worst services don’t open bank account in IndusInd bank ### 1/5 — Not working for HUF current accounts *2026-02-16* There is no option for smooth banking. Another bank provides there best facilities like yono business sbi app. Same i was using there no issue perfectly running. In indie business app there no option to start app. I hope indusind bank team will solve problem. **Developer response:** Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE ### 1/5 — Bugs in every part of app *2026-02-07* There are errors in every stage of application from login to logout this application is not a banking application it’s just a project given to school children to make a banking type application Indusind bank is not bothered to understand and resolve the issue what the customer are facing they are not professional bankers **Developer response:** Hi! This is not the experience we want you to have with us. Kindly elaborate the issue you are facing in the application at indie.social@indusind.com and we will look into it accordingly. Thanks, Sushmita- Team INDIE ### 1/5 — While typing for added beneficiaries name it lags a lot *2025-12-15* While typing a name of added beneficiaries it key words lags i have removed the application and re installed it but then also its not fixed indus app was superb but this indi is super annoying kindly fix the issue at the earliest otherwise i will remove my account from indusind bank **Developer response:** Hi Avishek! We sincerely regret the inconvenience caused. Kindly capture an image of the error you are getting in INDIE using a different device and share it with us at indie.social@indusind.com and we will get it checked from our end. Thanks, Munmun - Team INDIE ### 1/5 — Poor quality app school project is better than this *2025-09-16* After a prolonged effort to install and log into this app (without OTP generation), I found that post-login, my account details were inaccessible. Instead, only a UI/UX prompting the creation of a new account was visible. This app is disappointing. No wonder why bank’s stock declining . Inefficient team with no common sense **Developer response:** Dear user! We’re truly sorry for the frustrating experience you’ve had with our app. Thank you for bringing this to our attention. We have noted your technical concern and prioritizing for resolution. Our team is investigating and working to improve the login process and ensure existing account details are accessible. Please contact our support team at indie.social@indusind.com so we can assist you further and resolve this promptly. We value your feedback and are committed to making this right. Regards, Dibyajyoti-Team INDIE ## Most praised reviews (9 highest-rated) ### 5/5 — Cheque book issued *2026-06-08* Cheque book request not working on updated app please solve this major problem thank you ### 5/5 — Upi payments not there *2026-05-21* I am a customer of eight banks, but this app is not even user-friendly. Lot of time. I have to sit and search for each options where to go. The navigation is very bad ### 5/5 — Not working *2026-03-31* This app not working since launch I went to local branch but they unable to fix problem I email to bank still problem is unsolved What should I do now ### 5/5 — Credit card *2025-10-13* Super service **Developer response:** Hi! We are elated to see that you have rated INDIE with 5 ⭐. We request you to follow our social media handle INDIEbyIndusIndbank for all the latest updates, news and exciting activities. Happy Banking. Thanks, Saima - Team INDIE ### 5/5 — Not working *2025-07-01* This app has errors in every part. It took three months to install the app. I just entered the app but no function is being performed within the app. It shows errors in everything. No bank employee knows how to fix the errors in this app. Who should I contact regarding this app? **Developer response:** Hi! This is not the experience we want you to have with us. Please elaborate the issue you are facing at indie.social@indusind.com in order to assist you further. Thanks, Sushmita- Team INDIE ### 5/5 — Nice app futures *2025-05-08* Can be better when inapp Marchant payments sound notifications shows up like PhonePe n google pay **Developer response:** Dear Hemanth! We’re truly sorry for the issues you’re facing with the INDIE app, including not receiving the one-time access code and the Aadhaar authentication error showing a mismatch after entering the OTP. This must be incredibly frustrating, and we’re committed to resolving it quickly. These issues could be due to a network glitch or a registration mismatch. Please reach out to us at indie.social@indusind.com with your registered mobile number and account details, and we’ll investigate and fix this for you as soon as possible. Thank you for bringing this to our attention—we’re on it! Regards, Dibyajyoti-Team INDIE ### 4/5 — UPI id and Beneficiaries sync issue *2025-07-01* Unable to create upi id, the beneficiaries are not synchronised from web login, account icon is inactive. Seems not user friendly compared to other bank apps **Developer response:** Hi! This is not the experience we want you to have with INDIE. Please drop us an email at indie.social@indusind.com and we will get it checked from our end. Thanks, Sushmita- Team INDIE ### 3/5 — Barcode scanner/upi transitions/ multiple current account in one aap *2025-05-02* Everything is fine aap is working top notch but there is no scanner upid transfer option and like for example in earlier aap we use to have multiple logins for current account in single aap but this aap doesn’t support that i think you people should think about this it makes businessmen work easier and so-much faster and smooth in single platform Rest keep going 👍🏻 **Developer response:** Hi Sumeet! Thank you for your positive feedback and valuable suggestions! We’re thrilled to hear the app is working well for you. We understand the importance of features like a UPI scanner and multiple logins for current accounts, especially for business users. Our team is actively reviewing these suggestions to enhance functionality and streamline your experience. Keep an eye out for future updates, and feel free to reach out to our support team at indie.social@indusind.com with any other ideas. Thanks for your support. Regards, Dibyajyoti-Team INDIE ### 2/5 — Face unlock problem *2025-05-18* Face unlock is not designed properly, once you unlock through face unlock its not working and you have to unlock through mpin. After logout you directly login through face unlock, how irritating is this you logout, face unlock logging in without any touch on face unlock icon. This is very big bug in app resolve it as soon as **Developer response:** Dear User! We’re truly sorry for the issues you’re facing with face unlock! We understand how frustrating this bug must be. Our team is actively investigating this, and we appreciate your detailed feedback. Could you please share more details (e.g., device model, iOS version) via indie.social@indusind.com? This will help us resolve the issue quickly. Thank you for your patience! Regards, Dibyajyoti-Team INDIE --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*