# Indigo Neo — Your Parking App

> Find, book, pay for, and manage parking spaces across Canada. (iPhone/iPad app by Park Indigo.)

- Source: https://appshunter.io/ios/app/indigo-neo/id1295670493 (this page in markdown: same URL + `.md`)
- Developer: [Park Indigo](https://appshunter.io/developer/657313931)
- Category: Navigation
- Price: Free
- Rating: 4.40/5 from 264 App Store ratings · 302 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 35 MB
- Languages: Canadian English
- Released: 2017-11-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/indigo-neo/id1295670493/reviews.md

## What is Indigo Neo?

Indigo NEO - One App, One Place.


Choose your favorite Indigo parking spot amongst over 250,000 spaces all over Canada, including cities like Calgary, Toronto, Montreal, Ottawa, Quebec, Halifax, Winnipeg, Vancouver, Victoria, Nanaimo, and Edmonton!
 
Park and pay on the go, or plan ahead by booking in advance. 

Main Features of the Park Indigo App: 

Find the parking spot that fits you perfectly:

* Enter your destination and easily choose the nearest location through the map or using 
   the automatic geolocation service. You can even save your favorite parking lots to 
   facilitate your next visit!

Pay on the go: 

* Quickly and seamlessly pay for your parking while on the move
* Easily extend your time from afar. Enjoy the moment; no need to rush back to the parking 
   meter to extend your time
* The time for tickets on dashboards is over; we know you’re there so you’re all set

Reserve your parking in advance:

* Whether it’s for a show, hockey game, a trip to the airport, or just for fun, you can always 
   reserve your parking in advance and focus on enjoying your moment

Easily manage your preferences:

* Once your information is saved to your account, pay in just a few clicks  
* Add as many vehicles and credit cards as you like. Don’t worry, your credit card 
   information is encrypted

Apply for a monthly parking pass:

* Apply, manage and pay for your monthly pass directly through the app. Passes are 
   available at over 800 Indigo parking locations Canada-wide

Monitor your activity: 

* Access your current, upcoming or past reservations at your convenience. Don’t worry, if 
   your plan changes you can cancel your reservation before it starts, free of charge


****GET STARTED WITH PARK INDIGO NOW!****

## Key features

- Find parking spots via map or geolocation
- Book parking in advance
- Pay for parking on the go
- Extend parking time remotely
- Manage multiple vehicles and payment methods
- Apply for monthly parking passes
- Monitor reservation history

## What do users think of Indigo Neo?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🚀 Convenient parking payment
- 🚀 Quick access and overall safe
- 🚀 Excellent parking experience
- 🚀 Straightforward transaction
- 🚀 Intuitive and efficient
- 🚀 Smooth functionality
- 🚀 Precise and quick
- 🚀 Helpful and easy to use
- 🚀 Excellent app for parking

**Cons**

- 🐛 Unreliable app, often doesn't work
- 🐛 Difficult to log in, app glitches
- 🐛 Confusing UI, hard to navigate
- 🐛 Aggressive in issuing tickets
- 🐛 Terrible customer service
- 🐛 Overcharges for parking
- 🐛 Complicated sign-up process
- 🐛 Doesn't allow extending time
- 🐛 Defaults to wrong vehicle, causes tickets
- 🐛 Lacks important features like Apple Pay

**Commonly reported bugs**

- App frequently crashes or doesn't load
- Login issues, unable to reset password
- Incorrect parking charges and expiration times
- QR codes and location codes not working
- Unable to select or change registered vehicles

**Most requested features**

- Allow paying for less than 1 hour
- Provide option to extend parking time
- Integrate with Apple Pay for faster checkout
- Improve sign-up process and login experience
- Add notifications for expiring parking sessions
- Provide better customer support channels

## Recent user reviews (10 of 302)

All indexed reviews: https://appshunter.io/ios/app/indigo-neo/id1295670493/reviews.md

### 5/5 — Fast

*2026-08-17, version 5.6*

Easy to use.

### 1/5 — Expensive

*2026-08-16, version 5.6*

Sooo expensive!!

### 5/5 — Parking

*2026-08-14, version 5.6*

Very easy

### 3/5 — Slow

*2026-08-10, version 5.6*

I don’t like how the app gives warnings of the parking lot closing for cleaning that occurred over a year ago, and also the two step verification to do a credit card payment every single day I park at work. Otherwise it’s fine.

### 1/5 — No Apple Pay and Give FALSE Tickets

*2026-08-06, version 5.6*

With all the scams with parking apps recently, you are still asking people for their credit card info? I want to pay with Apple Pay. Get with the times. And! They are scammers. I paid legitimately for my parking through the machine, have the receipt and STILL got a ticket asking me to pay a fine and threatening legal action if I don’t . They do this to fool people into paying for an illegitimate ticket. Avoid parking with them.

### 1/5 — Price Increases

*2026-08-04, version 5.6*

Watched as the price of the same lot I’ve been parking in for over 3 years has increased from $11 to $15 / day for no reason.  The lot is FULL of potholes (it’s gravel get a rake), garbage, delapidated rubber wheel stops. It’s PURE EXTRACTION and it’s a joke - the joke is on us, this parking landlord is charging us unfairly.

### 2/5 — Don’t use Apple Pay

*2026-08-01, version 5.6*

App works ok but don’t bother using Apple Pay if you plan to be able to extend the parking - it won’t work (which they don’t tell you ahead of time.) it only works if you have a credit card directly saved in the app

### 1/5 — False advertising

*2026-07-31, version 5.6*

Says no app or signup required but when you scan the qr code posted, it directs you to the app store to download. Then after downloading you are unable to pay unless you add a car which requires you to sign up. Totally wasting my time.

### 4/5 — Useful

*2026-07-29, version 5.6*

Very useful, would be great if more parking spots would support reservation though

### 1/5 — Got charged twice? And NO REFUND

*2026-07-25, version 5.6*

So the app I guess is not consistent with what location your parking at, had gone through customer service via email for 2 reasons. One I mistyped my license plate (my fault) and wanted to make sure that it was fixed properly so I didn’t get a ticket, it was never fixed and was charged 36.07 anyway. Two, the ticket I paid didn’t even work and had to pay at the parking lot machine anyway in order for it to let me out of the parking lot which in the end was cheaper anyway! Difficult to work the app, couldn’t get a refund because my transactions were at “two different locations” when they weren’t. On top of that it took over a month for them to be like “ya even though you provided everything including transaction numbers, banking info and suck we still can’t do anything”
Pos app, save yourself time and your money that you won’t get back!

## Frequently asked questions about Indigo Neo

### What does the Indigo Neo app do?

The Indigo Neo app allows you to find, book, and pay for parking spaces across Canada. It offers access to over 250,000 parking spots in major cities and provides features for on-the-go payment, advance reservations, and monthly pass management.

### How do I find a parking spot using the app?

You can find parking spots by entering your destination and viewing available locations on the map. The app also utilizes automatic geolocation to show you the nearest options. You can save your favorite parking lots for easier access in the future.

### Can I book parking in advance?

Yes, you can reserve your parking in advance for various occasions like shows, games, or airport trips. This allows you to secure your spot and focus on your event without worrying about parking availability.

### Is there a cost to use the Indigo Neo app?

The app itself is free to download and use. You only pay for the parking services you utilize, such as hourly parking fees or monthly passes. There are no additional charges for using the app's features.

### What if my plans change after booking parking?

If your plans change, you can cancel your reservation before it starts free of charge. The app allows you to monitor your current, upcoming, and past reservations, providing flexibility for unexpected changes.

## Version history (last 5 releases)

### 5.7 — 2026-08-17

General maintenance updates to improve reliability and performance

### 5.6 — 2026-07-16

Bug fixes

### 5.5.1 — 2026-06-17

Bug fixes

### 5.5 — 2026-05-19

Bug fixes

### 5.3 — 2026-01-27

Bugs fixes

## Apps similar to Indigo Neo

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| [hangTag: Park & Go](https://appshunter.io/ios/app/hangtag-park-and-go/id1267271732) | 4.5 (2,691) | Free | Navigation |
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## More apps by Park Indigo

- [Indigo Neo](https://appshunter.io/ios/app/indigo-neo/id1501708359)

All apps by Park Indigo: https://appshunter.io/developer/657313931

## Related topics

[indigo neo](https://appshunter.io/ios/topics/indigo-neo) · [indigo neo parking](https://appshunter.io/ios/topics/indigo-neo-parking) · [indigo parking](https://appshunter.io/ios/topics/indigo-parking) · [indigo park canada](https://appshunter.io/ios/topics/indigo-park-canada) · [indigo parking canada](https://appshunter.io/ios/topics/indigo-parking-canada) · [indigo park](https://appshunter.io/ios/topics/indigo-park) · [indego](https://appshunter.io/ios/topics/indego)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*