# IndOASIS - Indian Bank Mobile — user reviews > 47 indexed App Store user reviews of IndOASIS by Indian Bank, rated 3.76/5 from 485 ratings. - Source: https://appshunter.io/ios/app/indoasis-indian-bank-mobile/id1527276619/reviews - App overview in markdown: https://appshunter.io/ios/app/indoasis-indian-bank-mobile/id1527276619.md - Rating breakdown: 5★ 226 · 4★ 107 · 3★ 38 · 2★ 37 · 1★ 77 ## What do users think of IndOASIS? Overall sentiment: negative **Pros** - 🔒 Strong security features with dynamic keypad - 👍 Comprehensive banking capabilities - 📱 User-friendly interface for most users - 💳 Easy account linking with UPI apps - ⚡ Quick transaction access and statements - 🎯 Simplified net banking experience **Cons** - 🐢 Slow app response times and freezing - 🔌 Frequent connectivity and server issues - 😤 Poor customer support and service - ⚠️ Unintuitive and complicated UI/UX design - 🔐 Excessive permission requirements - 📵 Session logout when switching between apps - 🌍 Poor support for international/NRI users - ⏱️ Long login times (15+ seconds) **Commonly reported bugs** - App freezes and crashes frequently - Login authentication errors and timeouts - SIM card not found error - Registration flow not displaying properly - OTP delivery failures for international numbers - MMD/FD deposit failures with generic timeout errors - Server connectivity issues - App crashes after recent updates - PIN setting functionality not working - Third-party net banking integration failures **Most requested features** - Improved app response time and performance - Better user interface and UX design - Session persistence when switching apps - eSIM support for iPhone users - Simplified registration flow - Better error messages instead of crashes - Support for international phone numbers - Reduced mandatory permission requirements - Improved customer support channels ## Newest reviews (10 of 47) ### 4/5 — Nice App *2023-08-19* It is a nice app. But, it takes time when network issues occurred at server end. Takes bit of a time to know how to use. ### 2/5 — Need to improve user interface drastically *2023-08-01* Improve response time and user interface ### 2/5 — MMD / FD deposit *2023-04-21* Cannot deposit money in any MMD or FD. I always receive an OTP == Deposit amount. So weird making mobile deposit useless. Even though OTP succeeds it lands up in a “Generic Timeout” and fails ### 1/5 — Terrible app and bank *2022-11-12, version 2.1.7* Not sure which idiot designed this app but it never launches registration flow. On load of the app some stupid background process runs after few seconds and is supposed to take you to a screen where you enter CIF or mobile number, that screen never shows up in android device. The only time that screen shows up is when you uninstall and reinstall the app. At that point it shows up once and it then shows “timeout” message after you put in mobile number. And if you now try to relaunch the app this screen to enter CIF or mobile number never comes up. Stupid app by stupid bank. ### 1/5 — Very poor performance *2022-11-08, version 2.1.7* You have to try so many times it doesn’t respond and takes a long time ### 1/5 — SIM registration always fails *2022-10-22, version 2.1.6* SIM registration is not working. I tried both the options CIF and Mobile number. I holding my NRE account and my phone number is US number. Don’t you support US customers with US phone number? ### 1/5 — Low quality App and low quality infrastructure *2022-09-08, version 2.1.5* You guys have unstable App which is useless. I’m trying for last three days to transfer money from account and it is failing for your connectivity issues. You guys should fire your IT staff and also fire all your management for such a poor banking services ### 4/5 — Good to go *2022-07-05, version 2.1.1* Friendly app but takes time to understand the options and features ### 3/5 — It works mostly *2022-03-09* Error messages when password of internet banking needs to be reset can be better instead of just crashing the application. ### 1/5 — App not working *2022-02-17, version 2.0.5* It keeps saying server not reachable ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever built for banking *2024-07-03* Freezes most of the time. Login takes 15seconds ### 1/5 — Mr FALGUN Desai *2024-06-04* This app is so bad that it got locked for past 48 hours and Bank has got toll free number which doesn’t work from UK. Called branch and they are unhelpful too. ### 1/5 — Worst bank and banking system!! *2024-03-03* In 2010 when I opened Indian bank account, their banking system was one of the fastest and easiest system in my experience. It slowly degraded and now become bad to worse and I absolutely hate their IT system. I cannot imagine how unintuitive they could make? I have a NRO account and I am seriously considering moving to other bank when I come to India next time. Even in third party system if I select Indian bank under net banking it won’t work most of the time. They literally have nothing called customer support or care. Basically they just don’t care about their customers. If you’re reading this I would advise you switching to other banks. ### 1/5 — Mairu mari irruku *2023-10-12* Oru maithukum projanam illa intha app uhh.. avasaramnu poi amount mathura apo tha Ella elavum ivaingaluku aagum.worstu ### 1/5 — Very very poor app *2023-06-24* Very very annoying app. Whatever is non-mandatory is very mandatory for this app. Notification, location, etc., needs to be enabled always. Why do you need this?Even while adding external accounts, they want to add the nickname. Very very annoying and poor design decisions. I was struggling to add external accounts. Very very poor UI|UX design. ### 1/5 — SIM not found *2023-06-21* On a live phone, this app couldn’t find a SIM card. So how does one activate this app. Lol. Ridiculous. ### 1/5 — Frustrating app cannot set PIN for debit card *2023-04-04* App has a facility to set a PIN but just doesn’t work. System seems overly complicated and centered around generating an OTP which is hit and miss with overseas numbers. ### 1/5 — Very poor service *2023-02-12* Totally wasted my two weeks trip to India to reactivate my account that has been closed due to inactivity during corona. Worst bank. ### 1/5 — Worst app experience *2023-01-18, version 2.2.2* Sometimes I am unable login to this app , it keep showing connectivity issues. When doing net bank transfer /listing beneficiaries/ or loading account takes lot of time and getting timed out I am an NRI using this app from USA(device :iphone13). Seems i had a wrong choice of bank to open NRI account. OTP not coming to my USA number. Fund transfer impossible from this app! ### 1/5 — Unable to login *2023-01-16, version 2.2.2* Am first time user to use Indian bank mobile banking. After download the app , unable to activate with CIF or with mobile number option. Always says authenticate error , try sometime later. Getting frustrated ## Most praised reviews (10 highest-rated) ### 5/5 — App made life easier *2024-01-27* It’s great that app provided . I can access information easily !! ### 5/5 — All encompassing app *2023-10-23* A great mobile bank app that provides comprehensive capabilities. Impressed by the security features, especially the keypad that dynamically change to enter login and also transaction PIN. I use US bank apps, and I can vouch this stands on par or exceeds in terms of capabilities. Improving app response time and focusing more on customer experience components would make this number ONE mobile banking app ### 5/5 — Works perfectly fine *2023-06-14* I am a NRI customer, this app is working as expected. It is having strong security features same like other private Banks ( Axis, HDFC etc). I could able to link this account with UPI payment apps. There is opportunity to improve to make better customer experience. Ex: It is always showing keep me login/logout when I switch apps to grab required information. ### 5/5 — Everything works *2023-06-03* Everything works fine but plenty of opportunities for improvements. The moment you switch to other apps, (say WhatsApp to get a beneficiary account num) and when come back you have to click “keep me logged in”. Thats annoying and should be showing when the app is on the screen but ideal for some time, definitely not switching between apps to get something that’s needed to carry out the purpose of the visit. ### 5/5 — AWESOME *2022-12-07* Makes life SO easy ### 5/5 — User friendly app *2022-09-01, version 2.1.4* I am using this app for more than a year and have found it to be very useful ### 5/5 — Very good *2022-09-01, version 2.1.4* Nicely designed, handy links and have all required features. Good job team, just keep it updated periodically. ### 5/5 — Great improvement since I used last time *2022-08-22, version 2.1.4* So much options and facilities are there and all features are working effectively, surprised with the app features. Thank you digital team ### 5/5 — Pretty convenient and easy to use *2022-05-11, version 2.0.8* I could able to register mobile banking in few minutes and pretty easy to make transactions without any problems. ### 5/5 — Taking long time for operations *2022-02-28, version 2.0.5* App responds a bit slower than expected --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*