# IndusInd Bank: Savings A/C, FD — user reviews > 140 indexed App Store user reviews of IndusInd Bank by IndusInd Bank Limited, rated 4.68/5 from 2,150 ratings. - Source: https://appshunter.io/ios/app/indusind-bank-savings-ac-fd/id1615506534/reviews - App overview in markdown: https://appshunter.io/ios/app/indusind-bank-savings-ac-fd/id1615506534.md - Rating breakdown: 5★ 1,850 · 4★ 127 · 3★ 47 · 2★ 28 · 1★ 98 ## What do users think of IndusInd Bank? Overall sentiment: negative **Pros** - 👍 User-friendly interface for NRIs - 🚀 Simple login process **Cons** - 🐛 Does not support US/international phone numbers - 🐛 Unable to find/login with registered numbers - 🐛 No provision to migrate from earlier app version **Commonly reported bugs** - Login screen issues for non-India phone numbers - App does not work for NRI/NRO accounts **Most requested features** - Provide alternative login options for international users - Allow migration of accounts from previous app version ## Newest reviews (12 of 140) ### 3/5 — Confusing *2026-08-17* The app is quite confusing for customers. The loan amount is shown, but there is no clear monthly EMI/payment breakdown or repayment table. As a user, it is difficult to understand how much I need to pay every month, for how many months, and what the total repayment amount will be. On top of that, the support information is a major issue. The email/contact options don’t appear to be working, and there are no clearly available phone numbers to contact for assistance. Please add a proper EMI/repayment schedule and provide working customer-support email and phone contact details. These are essential for a loan app where users need clear financial information and reliable support. ### 3/5 — Not working properly *2026-08-05* The latest INDIE app update seems more secure, but it has significantly affected usability. Despite having my registered SIM inserted and active, the SIM binding process fails to validate it. Earlier, the app repeatedly showed “Unsecure data network detected” even when I switched between different Wi-Fi networks and mobile data connections. Now, the app has restricted my access for 24 hours due to a verification issue that appears to be caused by the app itself. Security is important, but genuine customers should not be locked out of their accounts because of technical problems in the verification process. I hope the development team addresses these issues quickly and improves the reliability of SIM binding and network verification in future updates. ### 3/5 — Issues *2026-08-03, version 2.3.1* This aap is issues is a network threat detected so how can is a fix i change tha network but still is say same think ### 3/5 — False “CAUTION! NETWORK THREAT DETECTED” Error on Airtel 5G (iOS 26.6) *2026-08-03* I am unable to use the Indie app because it always displays “CAUTION! NETWORK THREAT DETECTED” whenever I open it. I am using a genuine Airtel 5G mobile network, and my internet connection works perfectly with all other apps. My device is an iPhone running iOS 26.6, and the issue occurs consistently, preventing me from accessing the app. I have already tried reopening the app and switching networks, but the problem persists. Please investigate this issue and provide a fix as soon as possible. Many genuine users may be affected if the app incorrectly detects secure mobile networks as a threat. ### 2/5 — Terrible app *2026-07-06, version 2.3.0* For a bank with repute, this app is from the middle ages, ill designed, very buggy and very poor customer experience. Makes you lose trust in the bank's ability to serve customers well ### 4/5 — New update is a mess *2026-02-28, version 2.0.7* This new update does not show my credit cards which were shown earlier ### 1/5 — Smooth Account Opening, But App Signup Issues Are Frustrating *2026-02-25* I recently opened an account and was genuinely impressed with how smooth and seamless the onboarding process was. It was quick, straightforward, and left a very positive first impression. However, that has unfortunately been the only good part of my experience so far. When I tried to sign up on the app and selected the Aadhaar card option, it simply did not work. Despite clicking multiple times, nothing happened. A basic feature like this failing to function properly is quite disappointing. This issue makes me question whether opening an account here was the right decision. I hope the technical problems are addressed soon. **Developer response:** Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE ### 1/5 — Poor service *2026-02-19, version 2.0.6* My acc is in debit freeze in just after 1week of opening an account..Its been 7 months my account is lock everytime i visit their branch they just say 1 week & 1 week but its been 7 months i cant withdraw any funds my money got stucked .very poor service I recommend not to open any account they will make you cry .you cant even use your own money.. Even after completely all the verification still they couldn’t unlock my account ### 1/5 — Poor service *2026-02-16* My acc is in debit freeze in just after 1week of opening an account..Its been 7 months my account is lock everytime i visit their branch they just say 1 week & 1 week but its been 7 months i cant withdraw any funds my money got stucked .very poor service I recommend not to open any account they will make you cry .you cant even use your own money.. Even after completely all the verification still they couldn’t unlock my account **Developer response:** Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the complaint ID at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE ### 1/5 — Pathetic experience for Credit Card users *2026-02-15* The app is completely useless and poorly designed for standalone credit card users. Even after logging in with my registered mobile number, I cannot see my card details. Every time I try to add the card, I get an error saying "no card available," yet there is no clear option to link or manage an existing card. It feels like the app is intentionally forcing me to open a savings account just to access my own credit card data. The UI is a trap—if I’m a credit card customer, I should be able to see my statement and pay bills without being harassed to open more accounts. Please fix these bugs and provide a direct "Link Credit Card" feature that actually works. **Developer response:** Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at indie.social@indusind.com for further assistance. Thanks, Alen - Team INDIE ### 1/5 — Authentication Error Sorry, there seems to be an issue with registering your details on the app. *2026-01-14* I have registered multiple times, each time registration will complete and will receive text message saying successfully completed reregistration process. Then will setup the mpin and face id, that will also show “Touch ID / Face ID has been enabled successfully. You can now use Touch ID / Face ID to login on INDIE.” The moment I click Okay button app will take to next window showing “Authentication Error Sorry, there seems to be an issue with registering your details on the app.” Then I need to delete the app and download again and redo the while step again. In the end same issue. **Developer response:** Hi! This is not the experience we want you to have with INDIE. Please drop us an email at indie.social@indusind.com and we will get it checked from our end. Thanks, Munmun- Team INDIE ### 1/5 — Minus one star *2026-01-07* Refer below for previous experience where in I can now see my list of billers. But when I click VIEW ALL and select a biller to pay the PAYING FROM: is blank and cannot select anything. Suggest you invite your users to test before you rollout any new updates!!! The IndusMobile was such a quick, easy to use and handy app. Forcing users into the INDIE app which looks like only the login works. Beyond that just few icons. Cannot add a biller. Cannot pay my credit card from another banks savings account and I don’t want to check anything further. Can we just go back to using the IndusMobile app? Infact had all my billers added there and now have to add it here again? Compared to the speed at which my account was created this INDIE app has spoiled the experience. **Developer response:** Hi Vilson! We regret the inconvenience caused to you. Do share your registered contact details at indie.social@indusind.com and we will look into it ASAP. Thanks, Munmun - Team INDIE ## Most critical reviews (10 lowest-rated) ### 1/5 — Uselss app for NRIs *2026-08-05, version 2.4.1* you can login to you account in this app only by otp which is sent to your indian number. which is senselss if you dont live in India. Now the app has stopped working for me displaying an error whcih says "network threat detected" which is a false positive as i have not changed my network. Please do better ### 1/5 — Dumb management and app developers *2026-08-05, version 2.4.1* I am travelling overseas and unable to use the app now. Since the upgrade I had to register once again. But as I do not have mobile roaming I am unable to use as the app needs to verify the sim, just not the number. As I am unable to send a text message I am unable to use the app. Can someone find an alternative solution. Very frustrating. ### 1/5 — App not working *2026-08-04, version 2.3.1* App not working on mobile data/ wifi anything. Everything is insecure network as per indie. WTH ### 1/5 — Doesnt work for me in united states *2026-07-30, version 2.3.1* I have been seeing this since last 1 year thinking if they fix this for nre and nro customers but no update . App wont login or authenticate for Nri accounts to use in united states , only need to login through web to check account balances hope someone takes quick action on this ### 1/5 — Horrible bank *2026-07-05, version 2.3.0* Horrible customer service ### 1/5 — Trouble logging in always *2026-06-28, version 2.1.0* I often have trouble logging in to the app. It asks for phone verification each time which is a nuisance ### 1/5 — Always Down Servers *2026-06-14, version 2.1.0* Keep on having to delete and reinstall the app as every time I go to log in, the app usually has some sort of server issues. App Server is Down - Try Again Later but if you uninstall and reinstall the app it lets you use it. Has been happening for last few weeks non stop. ### 1/5 — Pathetic ! *2026-05-20* Absolutely pathetic app update and even worse customer support. For over 15 years, my family has had multiple accounts (parents, etc.) officially linked to my single mobile number. The old app handled this perfectly. The new Indie app update completely locked me out, forcing a "one number, one account" restriction. Here is the ultimate failure: The bank gladly opens and links innumerable accounts to one number at the branch level, but the Indie app team blocks you from accessing them. If the Indie app’s logic is more important than core banking rules, the bank should just immediately terminate all our family accounts! When you call the support staff, they are utterly pathetic and irresponsible. They have zero connection with the banking department and offer no solutions. They ruined a perfectly functional app. Avoid this bank if you manage family portfolios ### 1/5 — Cannot even do a NRE FD *2026-05-09, version 2.0.9* The app wouldn’t allow you to open a FD - be disappointed if you are an a NRI trying to use to this app to manage your Deposits ### 1/5 — Very error prone *2026-04-23, version 2.0.9* Errors all over with no clear explanation on how to resolve the error. Example, trying to transfer a small amount of money, keeps erroring out saying invalid transfer reference id. What does it mean? Same transfer works if i were to change from imps to neft. Shouldn’t the application not direct you to that? ## Most praised reviews (10 highest-rated) ### 5/5 — App not fully functional *2026-07-28, version 2.3.1* Credit card payments could be checked and done since 1 month ### 5/5 — Vasthutech *2026-06-30, version 2.1.0* Best ### 5/5 — Good services *2026-06-26, version 2.1.0* User friendly operations ### 5/5 — Best and quickest solution for NRI *2026-06-01, version 2.1.0* I had an excellent experience opening my NRI account with IndusInd Bank. The process was smooth, completely digital, and hassle-free. The customer service team was highly professional and guided me through every step of the paperwork. Truly top-notch service for NRIs! ### 5/5 — service transfer *2026-05-09, version 2.0.9* Very fast and easy but secure ### 5/5 — Otp in transfer *2026-04-07, version 2.0.9* Otp took too long. Had to try three times . Came only on email not on register phone. Please fix your problem. ### 5/5 — Good *2026-04-07, version 2.0.9* Smooth ### 5/5 — Anilkumar I Danawala *2026-02-12, version 2.0.6* Good service ### 5/5 — Horrible App *2025-12-16, version 2.0.5* I jams the screen does not allow to update. I am never going to recommend anyone to join this bank full of inefficient people, most of them are just whiling away there time just to get paid. ### 5/5 — Worst Banking Ever *2025-08-12, version 1.2.64* As an NRI customer am struggling to use the latest INDIE APP, previous IndusInd app were lot better --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*