# IndusMobile: Digital Banking — user reviews > 136 indexed App Store user reviews of IndusMobile by IndusInd Bank Limited, rated 4.60/5 from 1,898 ratings. - Source: https://appshunter.io/ios/app/indusmobile-digital-banking/id499499672/reviews - App overview in markdown: https://appshunter.io/ios/app/indusmobile-digital-banking/id499499672.md - Rating breakdown: 5★ 1,544 · 4★ 154 · 3★ 56 · 2★ 28 · 1★ 116 ## What do users think of IndusMobile? Overall sentiment: negative **Pros** - 🚀 Quick and efficient service - 👍 User-friendly interface - 🔒 Secure banking experience - 💡 Innovative features like fingerprint login **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow performance and loading times - 💤 Unresponsive and freezing issues - 🔍 Compatibility problems with newer iOS versions - 📢 Excessive marketing notifications **Commonly reported bugs** - Login screen freezes - Unable to see all FCNR deposits - Credit card details not showing properly - Debit card PIN change not working **Most requested features** - Dark mode option - Customizable account nicknames - Improved UPI and fund transfer experience - Better statement categorization and reporting ## Newest reviews (19 of 136) ### 4/5 — Mobile app developer *2025-02-03, version 10.0.14* Seems like the app is either crashing on logout or dev team intentionally killed the app on logout. Either way it is not good UI as user may have to relogin after logout. ### 4/5 — Forcing to use new app *2024-12-23, version 10.0.14* The app has been great mostly. There were some issues like getting upi to work etc. but other than that the app has been working and is very functional. But recently the app has been forcing me to install a new app, stating this one will stop working. When I click on the link it says the app is not available X-( If you are designing a new app can you make sure it is available in the same regions as the old one? ### 2/5 — App doesn’t open *2024-11-17, version 10.0.13* For almost 20 days now the app doesn’t work. I try to open it and it just stays on the 1st view ### 1/5 — App is not launching *2024-11-06, version 10.0.13* App is not loading ### 2/5 — Fd related *2024-11-05, version 10.0.13* We can not see created fd on the application and can’t see maturity amount also ### 2/5 — Not optimised for iPhone *2024-11-04, version 10.0.13* I really want to love this app but it’s really ugly. It’s not optimised for iPhone 16 (or any iPhone), the text going over the edges and you can’t read it. The opening splash screen image is so low res it’s laughable. In fact the entire interface is low res quality. The layout is confusing. All I want to do is see a list of my accounts with balances as soon as the app opens. Instead you have to fumble about through all menus to find it. The Home Screen is full of ads and offers. Very distracting. Also since installing this, I am bombarded with notifications about special offers on a daily basis. I turned these off in the app but they still keep coming. I had to turn them off permanently in my phone settings. With a few tweaks this can be an amazing app. Come on IndusInd you can do better. ### 1/5 — Useless app *2024-11-01, version 10.0.13* Normal scanning transaction it is sending sms and goes into the loop. ### 2/5 — Spamming with marketing notification with Ads *2024-10-10, version 10.0.11* I was not able to use indusfastremit. Got 403 error. They registered a ticket and I am waiting for a fix. My account is still yet to be activated . Its been more than a month and feels like the process takes forever. Most importantly, their marketing ads omgggg not able to tolerate. They prove its an indian app. Common like 10-15 a day? Are you serious. I wish i could post the pictures. I am so afraid I might miss some important account notification because of this spamming marketing notifications. There is no way to turn it off. Giving 2 stars because their response and customer service is pretty good. Its not like the end of the tunnel. But please try using US banking by yourself and you will not see these many spam marketing ads. Please guys give us an option to disable it. ### 3/5 — Good but *2024-09-23, version 10.0.11* App is good to use but show up too many advertisements which is annoying. It would be good if the name of accounts can be customised - if makes life a lot easier when you have multiple accounts. ### 1/5 — Worst banking experience. *2024-09-10, version 10.0.11* I won’t recommend this bank even to my worst enemy. Full of issues after issues and even the app itself doesn’t work well. Worst bank ### 2/5 — Slow and buggy App that tests your patience *2024-08-19, version 10.0.09* This has got to be the worst banking app out there. It doesnt load or work half of the time giving out errors. The app seems to be just a bad webview embedded in the app. I have stopped putting any money into this bank because a bank that cant put money into developing a secure app wont be putting any money towards keeping my money secure. The only reason i use this is because it is the only bank that allows me to have upi id and MF ### 1/5 — App issues *2024-06-21, version 10.0.07* The worst banking app l ever used ### 1/5 — No UPI app for iPhone users *2024-06-03, version 10.0.06* Instead of partnering with ICC to sponsor a tournament spend some money in your own bank to develop a UPI app for iOS users. And stop claiming to support UPI until you don’t have anything ### 3/5 — Badly designed app *2024-06-03, version 10.0.05* Slow to load. Does not allow copy pasting of numbers so I am forced to type large account and IFSC numbers that is error prone. OTP code that is received on the phone does not auto populate. Again here I am supposed to type it in. Sort order on the bank name is random. I feel like this was designed by some person who does not like his life and their mission in life was to get other people down with them. ### 1/5 — Poor app management and maintenance *2024-04-30, version 10.0.05* Every single time I try to log into the app I get this message We are unable to process your request. Please try again later. And I can’t even login to the app the worst part is the customer service I emailed almost 4 times in the past 3 months regarding the app and the customer issues towards setting my cc pin but no response at all I mean I get a list of issues with this bank ### 1/5 — Secure to the point of being useless! *2024-04-22, version 10.0.03* I love security in banking applications. This app unfortunately is so secure that it refuses to allow any and all transactions even by the owner/user. Totally useless. More so since the operations team is also unable to sort it out! ### 1/5 — Worst mobile app experience and services also not good. *2024-04-19, version 10.0.03* Almost 2 years back opened NRI/NRO account but still I never use bank for any transactions worst mobile use experience. Even for mobile registration they takes almost month and also they mobile user experience is worst part. They are supporting the FaceID users. I wouldn’t recommend this bank for anything ### 1/5 — Poor service by customer care *2024-04-17, version 10.0.03* There are many disadvantages of taking a credit card from a private bank, which I am already suffering from ii bank.. This is my advice that no one should take Indusind's credit card..pata nai kon kon se bill add karte rehte hai or koi request daalne pe koi salution bhi nai hota ..plz koi naa faso inke chakar mein..very bad experience ### 2/5 — Notifications *2024-03-17, version 10.0.01* Please turn off your advertising notifications. It’s a annoying special at night. Only turn on necessary notifications please. Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — App opne *2025-11-14, version 10.0.18* Not good bank aap his give him add ### 1/5 — Not recommended from NRI pov *2025-08-11, version 10.0.18* Not at all recommended from NRI pov.. I opened in this bank and I am regretting.. they can freeze the account anytime without notice and the customer support is pathetic, for a simple KYC if you visit branch the branch people do not know what to do and after playing email game they normally take urgent things to close min 7 business days. And the escalation doesn’t matter to their leadership too.. worst service!! ### 1/5 — Worst service *2025-08-07, version 10.0.18* I really have a worse experience ever with indusind bank being an NRI, they are not resolving even a single issue. I am surely going to close all my relationships with indusind. ### 1/5 — App needs good developer and testing engineers *2025-06-22, version 10.0.18* The latest app is not allowing me to login and it is not expected from an Apple Store application ### 1/5 — Not for NRIs? *2025-01-28, version 10.0.14* I got a notification that I need to update the app otherwise I will loose access! But when I am trying to update, the AppStore is not showing the update and telling me that it’s not supported for country I am currently in which is UK. So does that mean that Indusind Bank doesn’t support NRI??? What rubbish! I need to switch banks when I am in India next time!!! ### 1/5 — Credit *2024-12-20, version 10.0.14* The app does now show the credit card details - error message has been showing for 5 years It’s a useless app ### 1/5 — FCNR deposit list is not scrollable *2024-12-12, version 10.0.13* The app doesn’t allow to see all the FCNR deposits. You can only see what can be accommodated in one screen, limiting the user’s ability to view all their FCNR deposits ### 1/5 — Broken application *2024-11-17, version 10.0.13* The latest update is broken. My app doesn’t boot. It is stuck at launch. Please fix. ### 1/5 — not working *2024-11-07, version 10.0.13* after update app not working…. ### 1/5 — Internet connection message *2024-11-06, version 10.0.13* App used to work fine but now it keep saying no internet connection when I am clearly connected. I tried wifi and 5g same message. ## Most praised reviews (10 highest-rated) ### 5/5 — Honest bank *2025-02-06, version 10.0.15* Nice ### 5/5 — It gives error while making internal fund transfer *2023-11-23, version 9.2.14* Application gives error while making internal fund transfer something like variable not found… I mean such a silly error in this banking application . One star rating to this application ### 5/5 — Quick Service *2023-09-30, version 9.2.8* Its really quick bank provides u a great and quick and efficient service at ur know time. ### 5/5 — iPhone 13 plus *2023-02-26, version 9.2.8* Not able to see what I type. The OTP, does not take in when the message pops up. Have to write down and then enter ### 5/5 — Outstanding! *2022-12-23, version 9.2.7* I’m a longtime user of mobile banking apps. Typically with a VPN. I’m using this app for the first time now and it’s knocked my socks off! In other words, it beats my HDFC & SBI YONO apps hollow!! Very impressive, many kudos to the developers and their team. 👏🏾🙏🏾 ### 5/5 — Great app *2022-05-25, version 9.2.3* Great app… got to know about this app from branch manager of sri Muktsar sahib, Punjab. Really appreciate, for their great customer service and regards. ### 5/5 — Terrible connection *2021-04-29, version 9.0.3* The bank needs to fix this application alway saying loading, or saying not connected to internet when I am trying to login. ### 5/5 — Good start *2020-04-25, version 8.4.0* It’s just beginning with no problem see how it works with further miles! ### 5/5 — Excellent App *2019-10-05, version 8.2.1* Customer friendly and easy to operate app. Wonderful. ### 5/5 — Good interface *2019-04-16, version 8.1.2* Good interface --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*