# Indya Women Indian Wear Online — user reviews > 134 indexed App Store user reviews of Indya Women Indian Wear Online by High Street Essentials Pvt Ltd, rated 4.30/5 from 165 ratings. - Source: https://appshunter.io/ios/app/indya-women-indian-wear-online/id1496306217/reviews - App overview in markdown: https://appshunter.io/ios/app/indya-women-indian-wear-online/id1496306217.md - Rating breakdown: 5★ 116 · 4★ 18 · 3★ 7 · 2★ 6 · 1★ 18 ## What do users think of Indya Women Indian Wear Online? Overall sentiment: negative **Pros** - 👗 High-quality ethnic clothing designs - 💰 Competitive and reasonable pricing - 🎨 Vibrant colors and unique collections - 📦 Good variety of products available - ✨ Beautiful and stylish outfits - 🌍 International shipping available - 💳 Multiple payment options supported **Cons** - 🐛 App crashes frequently and hangs constantly - ❌ Poor customer service responsiveness - 📦 Long delivery times (30+ days) - 💔 Quality doesn't match product pictures - 🔄 Problematic return and refund process - 💸 Forced wallet credits instead of refunds - 📱 App freezes and navigation issues - 🚫 Products show as unavailable after purchase - 😞 Misleading product descriptions and AI-generated images - 🎯 Size inconsistencies and fitting issues - ⚠️ Order cancellations without clear explanation - 📞 No proper customer support channels - 🔐 Stuck credit amounts with no resolution **Commonly reported bugs** - App crashes on launch and during browsing - Category pages show 'No Records Found' despite available products - Back button doesn't function properly - App hangs and redirects to home page randomly - Country/currency dropdown not mobile-compatible (iPhone) - Guest checkout doesn't generate order confirmation - Unable to cancel orders through app - Return process button stuck on confirmation screen - App throws 'Unexpected error. Contact administrator' message - Search and add-to-cart functionality broken - Payment method selection fails intermittently - App doesn't open or continuously crashes after download - Screen orientation issues with dropdown lists **Most requested features** - Product review and rating system for items - Real customer photos instead of AI-generated images - Proper return/exchange option visible on app - Direct refunds to original payment method - Email notifications for out-of-stock products - Restock notifications for unavailable sizes - Ability to filter in-stock products only - Clear delivery date estimates - Working customer support phone line - Dark mode option - Better product image quality and clarity - Currency switching capability (INR/USD) ## Newest reviews (12 of 134) ### 2/5 — App does not work well *2026-06-07* This app is not working well for iPhone. Back does not work, country to select for delivery has a huge list with no scroll, so I can’t select. Every time after looking at a product I need to go back to home, as back is not clickable. ### 2/5 — Poor user experience *2025-11-11, version 3.14* Poor app experience; poor quality app and website. Not even possible to do a search or add product to cart, let alone buy. Wonder what kind of ecommerce model this is when both the app and website dont work. Does not give hope about the products also ### 2/5 — faulty site *2025-11-07, version 3.14* half time cant place order due to always site problem . today i cant choose credit card payment . i have to pay by paypal. forced payment merhod ### 3/5 — Too much AI *2025-09-30* Please please stop using AI to create pictures of models wearing your clothes. It is extremely deceiving because the actual product is not like that. We can figure out which ones are used with AI. So stop it. I am extremely frustrated scrolling through the app to find actual images of your products. You’re just losing more business by this. Also please add customer reviews section. It helps to make buying decisions for your customers ### 4/5 — Efficient *2025-08-27, version 3.14* Good service ### 1/5 — App is not user friendly *2025-07-27, version 3.13* I couldn’t select United States as the shipping country to see the delivery date. It’s all the way to the top and can’t select it through the app. ### 1/5 — Extremely Disappointed – Poor Service *2025-07-21* I placed my order on 5th July and it was supposed to be delivered by 16th July. It’s now well past the expected date and my order hasn’t even shipped yet. I’ve contacted customer service multiple times and they keep replying with the same message — “it will ship in 24–48 hours.” This has been going on for days, and no one has given me a clear update or any solution. As an international customer, this is very disappointing and unprofessional. I expected better service from a brand like Indya. Unless this is resolved quickly, I will not be shopping here again. ### 1/5 — Worst app experience *2025-07-13, version 3.13* Almost every product that i click to view says the product is no more available in indya If that is the case why the hell are the products been shown in first place don’t show such products or add option to show only in stock products ### 1/5 — Horrible App *2025-07-06, version 3.13* Horrible app, glitchy and not good. ### 1/5 — Extremely Disappointed with the Service *2025-06-30, version 3.13* I had one of the worst shopping experiences with this company. I placed a prepaid order almost a month ago and still haven’t received it. The standard delivery time was clearly mentioned as 10–15 days, but they’ve completely failed to meet that timeline. What’s worse is the lack of accountability — their delivery partner claims they never received the product, while the company insists it has been dispatched. I’ve contacted customer service multiple times, and every time I receive the same copy-paste response with no real update or resolution. Had this not been a prepaid order, I wouldn’t even have bothered chasing it. But now I feel completely cheated. This kind of careless and misleading behavior is unacceptable. I wouldn’t recommend this company to anyone — think twice before trusting them with your money. ### 1/5 — Complaint *2025-06-22, version 3.13* Such pathetic app Keeps lagging all the time And when I placed an order thinking it would be worth my money I got such poor quality material clothe and when I returned it they are not refunding my money in my account. Instead have kept it in their Indya wallet ,forcing me to compulsorily purchase from them ### 1/5 — Not opened at all *2025-06-21, version 3.13* Why this app doesn't work m the ring to place an order pls help what to do? ## Most critical reviews (10 lowest-rated) ### 1/5 — horrible *2026-05-05, version 3.15* i had a terrible experience with both the products and the customer service i received. the sizes were off and the quality of the products was so cheap. the customer service was not helpful at all. ### 1/5 — Horrible App and Support Service *2026-01-06, version 3.15* I made a purchase worth 14K, and they did not send products as per the size I had mentioned. Now the products have been picked up and it’s been over a week they haven’t refunded my money. Horrible customer service, no response over the mail or WhatsApp. ### 1/5 — Extremely poor customer service and misleading return process *2026-01-02, version 3.15* I had a very disappointing experience with House of Indya. I received my order and immediately raised a return request within the return window because the product quality was not as shown in the pictures. However, there was no return or exchange option visible on the app, and despite emailing and messaging on WhatsApp multiple times, there was no timely response from their customer support. The delay was entirely from their end, yet I was left chasing them repeatedly. What makes it worse is that they ask for feedback while completely ignoring active return and refund requests. This shows a complete lack of accountability. Additionally, they try to push refunds into their wallet instead of the original payment method, which is inconvenient and unnecessary. Overall, the post-purchase experience is extremely frustrating. Poor app support, delayed responses, and unfair handling of returns. Would not recommend unless you’re prepared to struggle for a basic return or refund. ### 1/5 — Unable to browse categories — many show ‘No Records Found *2025-11-10, version 3.14* I found that selecting nearly every product category (e.g., Kurta sets, Sarees, Lehenga) returns a message “No records found”, even though the homepage shows multiple featured items. This makes the app unusable for browsing and shopping. I tried clearing cache (via offload & reinstall) — no improvement. I like the brand’s style and have seen good products in the past, but this browsing issue is frustrating. If this is a temporary data/synchronization problem, I hope it gets fixed soon. Otherwise I can’t recommend using the app for shopping until the category listings are restored. ### 1/5 — Scam alert *2025-09-25, version 3.14* They are running a scam, copying pictures and designs from designers and instagram. Wait time for the order delivery is supposedly a month but after a month they say that they are unable to deliver the order. Also no refunds till date. Dont buy anything from here ### 1/5 — This is a scammer’s business *2025-09-17, version 3.14* Don’t fall into the trap. They built this app and also the FB and insta adds everything looks a very valid large business. But they took my order and after few days they said it costs more than in the customs duty and they are unable to refund or send me any parcel. ### 1/5 — Fake and fraud *2025-09-15, version 3.14* This brand has completely been diluted. Seems like someone has hacked and changed the entire thing. Entire collection on their page seems fake and like a fraud. One product which was priced at rs900 is showing as rs1800 the next day. Half of the products dont exist only! They used to sell their own designs which such good collection and suddenly it feels like a fake app! I have my money stuck as they dont even give refund just wallet credit! Dont know what to do ### 1/5 — Worst experience ever *2025-09-09, version 3.14* I don’t understand how this app has a 4 star rating. It should have a negative rating so the users can be aware of the issues they are going to face if they shopped from them. I usually never write reviews but I’m compelled to write this one cause of the worst experiences I’ve had with this app, my orders got cancelled 3 times each after 20 days of waiting. They don’t provide cash back, they do store credits so you can’t even take your money and leave. Some products are good but some are of really bad quality and fitting. THEY NEVER SEND CLOTHES THAT ARE ON DISCOUNT, YOU CAN BUY THEM BUT YOU WON’T RECEIVE THEM CAUSE THEY’LL CANCEL IT STATING THE PRODUCT IS UNAVAILABLE. IF THE PRODUCT WAS NOT AVAILABLE, WHY WAS IT EVEN ON SALE?? THEY SHOW THAT REFUND IS DONE WITHOUT CREDITING AND YOU HAVE TO FOLLOW UP AGAIN FOR DAYS TO GET THE REFUND. and the customer service takes forever to respond, even when they do respond, it’s the standard apology and will get back to you soon reply, it’s simply useless to even complain. DO NOT SHOP FROM THIS APP. ### 1/5 — Constant crashing *2025-08-10, version 3.13* Though I like shopping, the app keeps crashing. It is so annoying to use it ### 1/5 — Don’t bother *2025-08-06, version 3.13* Once the app is downloaded, it does not open, every time you try to open it, it just closes. ## Most praised reviews (10 highest-rated) ### 5/5 — I shop here a lot! *2026-05-11* Prices here are much reasonable compared to other sites. Great variety also. ### 5/5 — Quality outfits *2026-04-05, version 3.15* The outfits are lovely, colors vibrant and great quality. ### 5/5 — Style, Quality and excellent price *2026-03-23, version 3.15* Love it. Now my friends even shop here. ### 5/5 — Efficient *2026-01-15, version 3.15* Good service ### 5/5 — Competitive pricing *2025-12-22, version 3.14* Till now I have bought many designer wear outfits and the best was pre stitched saree. Which I cannot see the option now. It seems to be discontinued, pls make it again available. It was so easy to wear and classy! ### 5/5 — Reliable and beautiful design *2025-11-03, version 3.14* Best till now ### 5/5 — Jay *2025-08-29, version 3.14* Super good ### 5/5 — Accessibility and ease in buying *2025-06-30, version 3.13* 5 ### 5/5 — Awesome quality *2025-06-04, version 3.13* Good quality and all time favourite ### 5/5 — MVSC *2025-03-25, version 3.13* Waiting on my first order --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*