# InfoArmor App — user reviews > 35 indexed App Store user reviews of InfoArmor App by Infoarmor, Inc., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/infoarmor-app/id482021191/reviews - App overview in markdown: https://appshunter.io/ios/app/infoarmor-app/id482021191.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 35) ### 2/5 — Just a web app *2020-03-08, version 3.2* It’s just the website in an app. But not as good as the browser version. The layout does not translate well to an app. It needs a lot of work. Needs to be remade natively to provide a true mobile experience. ### 1/5 — Broken? *2019-02-10, version 3.0* Only shows a dashboard with your security risk and credit score. Can’t navigate to anything else. Not a good sign for a technological company that claims to be great in the credit monitoring industry. ### 1/5 — Is this even real? *2019-02-06, version 3.0* When I 1st installed just 1 screen that was a check mark and that was it. Now it won’t even load. I have a problem with spending money with a company that supposedly supports security but can’t even give a decent app. I’ll be canceling all service and go back to previous credit security ### 1/5 — Useless *2019-02-02, version 3.0* Cant do nothing on the app, waste of time and space... ### 1/5 — Just why? *2019-01-23, version 3.0* After you log in, the app stays on 1 screen that shows your alerts. There are no other options. It’d be nice to have more features available like the website. ### 1/5 — App only shows alerts *2019-01-17, version 3.0* This app is completely useless... it only shows alerts and doesn’t allow you to do anything else. Not to mention the inability for viewing alerts of other family members. ### 1/5 — Useless app *2019-01-14, version 3.0* I can’t actually access anything. It just shows my credit score and identity health. No way to access account info, or to turn on and off your credit lock. Seriously useless app. ### 1/5 — Don’t bother getting this *2019-01-11, version 3.0* There is nothing in this app but a screen to see alerts. No way to manage your account ### 1/5 — Useless *2018-12-27, version 3.0* Only allows me to see my credit score and “health” of credit. Really??!! ### 1/5 — Needs lots of improvement *2018-12-15, version 3.0* Only display your score and also trying to set up touch / face recognition and it does not work ### 1/5 — App doesn’t work *2018-12-04, version 3.0* Only shows score can’t access anything need to fix. ### 2/5 — No menus *2018-10-14, version 3.0* Just shows score. Nothing else. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2022-10-27, version 3.3* This app has pretty much become non functional. Good luck signing in at all, let alone getting it to remember your credentials. If you do by some miracle get past signing in, expect 2-3 mfa texts and probably being forced to change your password or sign in again. It all went to crap when Allstate bought them up. ### 1/5 — App Stopped Working - Looks to be replaced. *2021-12-14, version 3.3* Allstate took over almost a year ago. Looks like they’ve replaced this app with an updated one “Allstate Identity Protection” They really should have told us though. ### 1/5 — Stopped loading *2021-02-12, version 3.3* It was ok. The globe gimmick is cute, but useless. Today it quit laying all together. Reset my phone. Killed all apps. Rest again. Still, just a white and blank screen. The service seems good, I received a phone call when I accidentally clicked that I did not recognize an inquiry. That was nice. Yet now, I do not have the option to even look at the alert. ### 1/5 — Contact them? *2020-04-30, version 3.2* So I was just called by my bank and was told there was suspicious activity on my card and they told me that I should verify so they can shut the card down. Turns out my card info was stolen. I had infoarmor/privacy armor watch over my accounts but when I was wondering why they didn’t see anything I logged in to see that monitoring for all my bank accounts was turned off. I can’t even update my credit card on file for future payments and there is no option to cancel my services unless I go out of my way and call. This app is built very badly. Contacting them through it logs you out. Why is there no internal email system for them? Where is the option to cancel my services? Fix this for your other customers please. ### 1/5 — App is terrible *2020-01-13, version 3.1* The developer obviously has abandoned this app. The app hasn’t been updated in 7 months. The digital footprint takes about a minute to generate if it generates. Most of the time it just says it’s unavailable please check back. If it generates than the go button to review the details fails. What a useless piece of junk this app is! I will NOT be renewing this membership through work next year. ### 1/5 — Useless *2019-11-27, version 3.1* I opened a credit card on 10/24/2019. I received an alert from PrivacyArmor regarding the account opening on 11/27/2019. This is a free membership through the workplace. It's worth $0 to me. ### 1/5 — Does not work on iOS 13.1.1 *2019-09-30, version 3.1* Launching the app displays a blank page. App is unusable. ### 1/5 — Not useful at all *2019-09-08, version 3.1* I purchased this service through my work and have been very disappointed. Definitely will not renew. The information you get is absolutely useless. The app works fine, however, You can obtain much more information through credit karma and others. What limited information you do get, you cannot get any details about nor can you do anything with it. In addition, the log in process is frustrating. I do not recommend this service at all. ### 1/5 — This app is garbage *2019-06-16, version 3.1* This app is so primitive and doesn’t work most of the time I try to log in. LifeLock is way better, it’s not even close. ### 1/5 — Needs serious work *2019-03-13, version 3.0* I have had no issues with the mobile site or the platform. However, the app simply does not work. And has no compatibility with iPhone X and newer. Any buttons that would access menus, are simply hidden by the notch due to poor app optimization. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, great service *2022-06-29, version 3.3* Love it ### 5/5 — Works just fine for me *2019-07-12, version 3.1* All I expect from a mobile app is to be able to provide me the same features and functionality as the web application and I don't seem to be missing anything here. In fact, I like the presentation of the tri-bureau report better in the mobile app. Sometimes negative reviews are due to frustrations based on user-error... I should know, I am a software quality assurance professional! ### 5/5 — Great service *2019-07-11, version 3.1* The app itself maybe not the best one, there’s a room for improvement, but the service that company provides is top notch. ### 5/5 — Alerts on my phone *2018-07-02, version 3.0* Wow! So excited to have alerts through the app. Great job InfoArmor. ### 5/5 — Easy access *2012-01-17* Now I can access my alerts ASAP. Works great. Thanks InfoArmor. ### 3/5 — Lack of Features *2021-01-26, version 3.3* I wish I could add more accounts to the digital footprint. I’d like to see new features added, whether it be more stronger protection, or privacy management. AIP needs new features, the protection is basic, and not on par to other services which offer the same pricing. ### 3/5 — Primitive App *2019-04-17, version 3.0* App is pretty primitive. It provides some info; but, has some bugs - like menus not always working. Overall, not the type of app one would expect from a company like PrivacyArmor. ### 2/5 — Nice service but poor app *2022-08-17, version 3.3* Recently, the Face ID login stopped working and it couldn’t add a gmail account. The monitoring seems good, but the app doesn’t make it easy to use. ### 2/5 — Problems after authentication window *2021-07-30, version 3.3* Not sure if the issue started after an upgrade, but when I try to access to the app, it shows the login window, it shows it’s using face recognition to log in and then it shows a blank screen. I tried to close the app manually and restart the phone. Still not working. ### 2/5 — Very Frustrating *2021-02-07, version 3.3* This app keeps giving me problems logging in. I don't know what the problem is but it's very frustrating. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*