# Infobip Conversations — Mobile cloud contact center

> Mobile cloud contact center (iPhone/iPad app by Infobip.)

- Source: https://appshunter.io/ios/app/infobip-conversations/id1537124685 (this page in markdown: same URL + `.md`)
- Developer: [Infobip](https://appshunter.io/developer/604822954)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 105 MB
- Languages: American English, Arabic, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2021-03-08
- Data updated: 2026-09-04
- User reviews in markdown: https://appshunter.io/ios/app/infobip-conversations/id1537124685/reviews.md

## What is Infobip Conversations?

Infobip Conversations app is an intuitive and scalable mobile cloud contact center solution suitable for remote work, part-time support, and after-hour scenarios.


*****
Improved Employee and Customer Experience


Conversations app provides your agents with all the features they need to deliver memorable customer experience across touchpoints, enabling them to engage with customers in real-time cross-channel communication directly from their smartphones. 


*****
Greater Workforce Flexibility and Agility


The app is designed to give your workforce much-needed flexibility and agility, not offered by traditional call centers and desktops. It will empower your agents to manage customer inquiries from their phones and enable sales and field support to provide customer service on the go.


*****

Seamless Interaction at Your Fingertips




- Message your customers from anywhere – home, office, or in-store
- Optimize working hours flexibility
- Easily access agent conversation lists
- Receive push notification for incoming messages
- Sync conversation history with the web portal
- Change conversation status and agent availability
- No additional agent license is needed


*****
App Features



- Real-time multi-channel messaging in the native smartphone environment
- My Work web interface overview with quick access to agent conversation lists 
- Chat-like user experience for messaging with end-users
- WhatsApp templates as easy conversation starters
- Ability to display and send all types of multimedia
- Location sharing



More features are coming soon, so stay tuned!


## Version history (last 5 releases)

### 3.4.2 — 2026-08-31

We updated the way related conversations are retrieved.

### 3.4.1 — 2026-08-24

We fixed some issues affecting non WhatsApp templates.

### 3.4.0 — 2026-08-14

We now support new WhatsApp templates, and calls UI has new updated design.

### 3.3.0 — 2026-06-22

We now ensure unsupported rich templates, incompatible for sending in the the current version of the app, do not trigger errors. These new templates will be supported in the next release.

### 3.2.1 — 2026-05-07

We fixed a bug affecting the delivery of captions in image templates.

## Apps similar to Infobip Conversations

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mango - Twilio Calls, SMS, RCS](https://appshunter.io/ios/app/mango-twilio-calls-sms-rcs/id6504444689) | 4.6 (28) | Free | Business |
| [Sacflow](https://appshunter.io/ios/app/sacflow/id6749635843) | — | Free | Business |
| [AchieveMore](https://appshunter.io/ios/app/achievemore/id1474630874) | — | Free | Business |
| [SleekFlow - Conversational AI](https://appshunter.io/ios/app/sleekflow-conversational-ai/id1495751100) | 4.4 (11) | Free | Business |
| [Gallabox](https://appshunter.io/ios/app/gallabox/id1542957177) | — | Free | Business |
| [Zendesk Chat](https://appshunter.io/ios/app/zendesk-chat/id549057844) | 4.5 (758) | Free | Business |

## More apps by Infobip

- [Infobip Messaging](https://appshunter.io/ios/app/infobip-messaging/id1117351371)
- [Infobip WebRTC](https://appshunter.io/ios/app/infobip-webrtc/id1469234824)

All apps by Infobip: https://appshunter.io/developer/604822954

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*