# Infobip Inbox — Mobile cloud contact center

> Mobile cloud contact center (iPhone/iPad app by Infobip.)

- Source: https://appshunter.io/ios/app/infobip-inbox/id1537124685 (this page in markdown: same URL + `.md`)
- Developer: [Infobip](https://appshunter.io/developer/604822954)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 107 MB
- Languages: American English, Arabic, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2021-03-08
- Data updated: 2026-11-07

## What is Infobip Inbox?

Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required.

What you can do

 - Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app

Features

 - Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing

 To learn more, visit http://www.infobip.com.

## Is Infobip Inbox safe?

Not enough ratings yet to assess Infobip Inbox.

## Is Infobip Inbox legit?

Infobip Inbox appears to be a legitimate app. The AppsHunter Legitimacy Score for Infobip Inbox is 90 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 5 releases)

### 4.0.0 — 2026-11-06

Infobip Conversations is now Infobip Inbox!
Among other additions, we know support Zalo and TikTok channels, Business-Scoped User IDs in WhatsaApp, voice messages in LiveChat, and did several bugfixes and improvements.

### 3.4.3 — 2026-09-22

We fixed an issue affecting old templates from being used.

### 3.4.2 — 2026-08-31

We updated the way related conversations are retrieved.

### 3.4.1 — 2026-08-24

We fixed some issues affecting non WhatsApp templates.

### 3.4.0 — 2026-08-14

We now support new WhatsApp templates, and calls UI has new updated design.

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## More apps by Infobip

- [Infobip Messaging](https://appshunter.io/ios/app/infobip-messaging/id1117351371)
- [Infobip WebRTC](https://appshunter.io/ios/app/infobip-webrtc/id1469234824)
- [Infobip Network APIs](https://appshunter.io/ios/app/infobip-network-apis/id6815240501)

All apps by Infobip: https://appshunter.io/developer/604822954

## Related topics

[conversations by brevo](https://appshunter.io/ios/topics/conversations-by-brevo) · [godaddy conversations](https://appshunter.io/ios/topics/godaddy-conversations)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-07.*