# Infomaniak kCheck — kCheck > Identity verification and account security management for Infomaniak users. (iPhone/iPad app by Infomaniak Network SA.) - Source: https://appshunter.io/ios/app/infomaniak-kcheck/id1500022928 (this page in markdown: same URL + `.md`) - Developer: [Infomaniak Network SA](https://appshunter.io/developer/329711422) - Category: Utilities, Productivity - Price: Free - Rating: 1.00/5 from 7 App Store ratings · 13 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 20 MB - Languages: American English, French (France), German (Germany), Italian, European Spanish - Released: 2020-04-14 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/infomaniak-kcheck/id1500022928/reviews.md ## What is Infomaniak kCheck? Infomaniak Check was created to simplify identity verification procedures and strengthen the security of your account. This app allows you to securely transfer the requested elements if you lose your login details, to request the deactivation of dual authentication, to unblock your account or to verify certain orders and/or payments. Depending on the situation, the application will ask you for: - Verification by SMS - Your location - A copy of your ID document - A selfie kCheck requires a request for identity verification from the support team and an Infomaniak account. ## Key features - Identity verification - Account security - Login detail recovery - Dual authentication management - Order/payment verification - ID document scanning - Selfie verification ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/infomaniak-kcheck/id1500022928/reviews.md ### 1/5 — Doesn’t work *2026-06-05* Scan the QR-Code, put the (correct) phone number, verification failed Useless **Developer response:** Thank you for your feedback. We're sorry to hear that the verification is failing despite entering the correct phone number. Please contact our team at feedback@infomaniak.com with details about your setup so we can investigate and assist you. ### 2/5 — Inutile *2026-04-11* Encore une application pour traquer inutilement… **Developer response:** Nous prenons note de votre retour. kCheck est conçu pour aider les organisateurs à vérifier les titres d'accès. N'hésitez pas à nous contacter à feedback@infomaniak.com pour toute question. ### 1/5 — Doesn’t work *2025-08-09* Just says “server error” when trying to ID ### 1/5 — Aucun effet *2025-07-31* Marche pas « La page que vous rechechez n'existe pas ou plus » ### 1/5 — Doesn’t work *2025-06-25* The text message never comes **Developer response:** Hello, I'm sorry to hear about this problem. Could you please contact our support team via support.infomaniak.com so that we can find out what's causing it? Have a nice day ### 1/5 — Doesn’t work *2025-04-26* SMS messages to verify phone numbers don’t arrive. Can’t move to the next step. **Developer response:** Hello, we're sorry to hear that you're experiencing issues with receiving SMS messages. We're sure we can fix it. Please don't hesitate to contact us via support.infomaniak.com so we can find the best way to assist you. Have a great day. ### 5/5 — Satisfait *2023-10-11* Application très simple et super bien pensée. M'a permise de résoudre mon soucis de double authentification en 2 secondes. Bravo Infomaniak ### 1/5 — Doesn't work *2023-07-01* Clicking on the link I received in my email just opens the app store page even when the app is installed. Guess I'll take my money elsewhere **Developer response:** Hello, We're sorry to hear about your unfortunate experience. Please do not hesitate to contact our support team (https://support.infomaniak.com) if you encounter any further problems with this application. ### 1/5 — Imposée *2023-06-18* Encore une application que l’on est obligé de télécharger pour débloquer son compte Infomaniak. Ce système n’est pas pratique. Je n’aurai pas migré tous mes domaines dans cette société si j’avais été prévenu AVANT. Pourquoi m’avoir laissé déposer 6 domaines avant de me bloquer et m’obliger à télécharger vos deux applications ? Je trouve votre procédé malhonnête. ### 1/5 — A quoi ça sert ? *2023-04-06* Normalement devrait permettre la récupération de son compte en prouvant son identité. J’ai suivi la procédure, envoi d’un document officiel type carte d’identité. Un message m’indique que dans un délai de 2 heures je serai informé de la suite donnée à ma requête. 3 jours après j’attends encore !!! Qu’est devenu mon document officiel ? Cela permet de douter de la sécurité et de la confidentialité tant mise en avant par Infomaniak. ## Frequently asked questions about Infomaniak kCheck ### What is Infomaniak kCheck used for? Infomaniak kCheck is used to simplify identity verification procedures and strengthen the security of your Infomaniak account. It helps with tasks like recovering login details, deactivating dual authentication, unblocking accounts, and verifying orders or payments. ### What information does Infomaniak kCheck require for verification? Depending on the situation, Infomaniak kCheck may ask for verification via SMS, your location, a copy of your ID document, or a selfie. These are used to confirm your identity securely. ### Do I need an Infomaniak account to use kCheck? Yes, kCheck requires a request for identity verification from the support team and an existing Infomaniak account to function. It is designed to work in conjunction with your Infomaniak services. ### Is Infomaniak kCheck free to use? Yes, Infomaniak kCheck is available for free. There are no charges associated with downloading or using the application for its intended verification and security purposes. ### What devices is Infomaniak kCheck available on? Infomaniak kCheck is currently supported on iPhone and iPod devices. Users with these Apple mobile devices can download and utilize the app. ### How often is Infomaniak kCheck updated? The latest version of Infomaniak kCheck is 1.4.1, which was last updated on May 10, 2023. This indicates that the app receives periodic updates to maintain its functionality and security. ### What is the age rating for Infomaniak kCheck? Infomaniak kCheck has an age rating of 4+. This means it is considered suitable for users aged four and above, with no significant content concerns. ### Does Infomaniak kCheck have ads? No, Infomaniak kCheck does not contain advertisements. The application is designed to provide a clean and focused user experience for security and verification tasks. ## Version history (last 5 releases) ### 1.4.1 — 2023-05-10 Bug fixes ### 1.4 — 2021-10-17 Bug fixes and improvements. Thank you for your feedback which allows us to make the application better every day. ### 1.3.2 — 2021-10-04 Bug fixes and improvements. Thank you for your feedback which allows us to make the application better every day. ### 1.3.1 — 2021-05-10 Bug fixes and improvements. Thank you for your feedback which allows us to make the application better every day. ### 1.3 — 2020-06-04 Bug fixes and improvements. Thank you for your feedback which allows us to make the application better every day. ## Apps similar to Infomaniak kCheck | App | Rating | Price | Category | | --- | --- | --- | --- | | [swiyu Wallet](https://appshunter.io/ios/app/swiyu-wallet/id6737259614) | 5.0 (1) | Free | Utilities | | [Futurae](https://appshunter.io/ios/app/futurae/id1069858990) | — | Free | Utilities | | [GenèveID](https://appshunter.io/ios/app/geneveid/id1636651673) | — | Free | Utilities | | [Airlock 2FA](https://appshunter.io/ios/app/airlock-2fa/id1502438188) | 5.0 (25) | Free | Utilities | | [TrustID Authenticator](https://appshunter.io/ios/app/trustid-authenticator/id1467907374) | 3.7 (6) | Free | Utilities | | [Migros Access](https://appshunter.io/ios/app/migros-access/id1662826858) | — | Free | Utilities | ## More apps by Infomaniak Network SA - [Etickets](https://appshunter.io/ios/app/etickets/id731410337) - [Infomaniak kAuth](https://appshunter.io/ios/app/infomaniak-kauth/id1478424817) - [Infomaniak kDrive](https://appshunter.io/ios/app/infomaniak-kdrive/id1482778676) - [Infomaniak kMeet](https://appshunter.io/ios/app/infomaniak-kmeet/id1505940319) - [Infomaniak Mail](https://appshunter.io/ios/app/infomaniak-mail/id1622596573) All apps by Infomaniak Network SA: https://appshunter.io/developer/329711422 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*