# Informed Delivery® Mobile — View your USPS mail & packages

> USPS mail and package preview and tracking application. (iPhone/iPad app by United States Postal Service.)

- Source: https://appshunter.io/ios/app/informed-delivery-mobile/id6478885776 (this page in markdown: same URL + `.md`)
- Developer: [United States Postal Service](https://appshunter.io/developer/339597581)
- Category: Business
- Price: Free
- Rating: 4.70/5 from 2,949 App Store ratings · 124 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 145 MB
- Languages: American English
- Released: 2025-09-17
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/informed-delivery-mobile/id6478885776/reviews.md

## What is Informed Delivery® Mobile?

The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app let's you see photos of your mail before it arrives and receive USPS tracking updates. You can use the app to:


•	Create your account or sign-in with an existing account.

•	Get daily digest notifications to preview your mail and packages scheduled to arrive soon.
 
•	See grayscale images of your mail before it arrives*.  Images are of the exterior, address side only of letter sized mail.
 
•	Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links).

•	Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages.

•	Get delivery status updates directly to your smartphone.

*Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery.

## Key features

- Mail and package preview
- Daily digest notifications
- Grayscale mail images
- Digital content interaction
- USPS package tracking
- Delivery status updates

## Chart rankings

- #24 in Top Free · Business (US App Store)

## What do users think of Informed Delivery® Mobile?

Overall sentiment: positive

**Pros**

- 👍 Thoughtfully designed and user-friendly
- 🚀 Efficient and fast app experience
- 💡 Convenient mail and package tracking
- 👍 Smooth and easy login

**Cons**

- 🐛 Address validation issues
- 🐛 Ineligibility for Informed Delivery despite USPS website access

**Commonly reported bugs**

- Address validation issues
- Ineligibility for Informed Delivery despite USPS website access

**Most requested features**

- Restore missing 'Report Missing Mail' feature

## Recent user reviews (10 of 124)

All indexed reviews: https://appshunter.io/ios/app/informed-delivery-mobile/id6478885776/reviews.md

### 5/5 — Far Superior To FedEx or UPS

*2026-08-20*

This app is far superior to either UPS or FedEx applications by far. It is very easy to navigate and allows you to leave instructions where to leave packages per delivery and nickname each delivery for easy quick recognition. 

Those simple processes are a pain to accomplish with FedEx and UPS.  Neither makes it easy to do many common sense tasks like this. And forget trying to access a real person when there is a problem. Since using ai voice systems that are meant to keep you in limbo, while USPS still provides access to real customer service support and the your local post office too.

### 5/5 — This app deserves more love

*2026-08-19*

This app has worked great for me since the beginning. I use biometrics to login every time and it works great. I like to view my mail each morning before it is delivered for the day. I like receiving the mail delivered push notification so I know when I can go to my mailbox and get my mail for the day

**Developer response:** Thank you for using Informed Delivery and for taking the time to leave a review. We’re glad you’re enjoying the app!

### 3/5 — Why can’t you let us stay logged in???

*2026-08-19*

Years ago, I had informed delivery app that kept me logged in.  So I was thrilled to see the Informed Delivery app return.  So much easier BUT won’t keep me logged in like the original app did.  That is the only reason I don’t use the app.  Just now I tried the new app update and logged in, touched something on the screen that closed the app and I had to log in again. HATE it.  I keep hoping each update will change that.  But no.   LET US STAY LOGGED IN.

**Developer response:** Thank you for using Informed Delivery and for taking the time to leave a review. We’re glad you’re enjoying the app!

### 5/5 — Great app!

*2026-08-19*

This app has been on point, providing me with the information I need, instead of me or my wife having to check the mail daily. Now we know what is in the mailbox and we can choose when to check the mail. Our mailbox is at the end of our street and is usually either driven by or waited until we return from an errand.

### 4/5 — User Cool

*2026-08-05*

Great app to monitor your mail delivery and your shipping packages and Face ID works great on my iPhone 16 and even though it took me a few months to figure it out it has been working great but the reason I gave only four stars is because sometimes it makes me login to Face ID again and sometimes it’s a little bit wrong about how much mail I get in a day but that could be the mail carriers fault. So I like the app because it’s got a podcast that you can listen to if you know how to use it and it’s very easy for me to use and it’s free.

**Developer response:** Thank you for using Informed Delivery and for taking the time to leave a review. We’re glad you’re enjoying the app!

### 5/5 — Great service and app!

*2026-07-24*

The United States Postal Service is a wonderful government service—not a company or business—for the American people. Congress needs to repeal the Postal Accountability and Enhancement Act of 2006. People in rural areas should be especially concerned and advocating for the USPS since privatization would negatively affect them the most.

As for the Informed Delivery app, I think it’s great! I can see the mail I’m expected to receive each day, plus any USPS-shipped packages. The notifications work well and it’ll even notify me when my mail has been delivered.

Keep up the great work providing a service to the American people!

**Developer response:** Thank you for using Informed Delivery and for taking the time to leave a review. We’re glad you’re enjoying the app!

### 1/5 — Packages won’t load

*2026-05-31*

I was so excited to use this app as it’s quicker and easier than the website. My excitement was short-lived as now it gives me an error message continually that says “something went wrong fetching your dashboard” and there are no packages to display. Tracking packages is the primary reason I use the app. I sent in a help request that gave me an AI response that did not help and immediately closed the request. I’ve logged out and reinstalled a couple times to no avail. It’s a 5-star app when it works properly… hope that happens again.

**Developer response:** We are sorry to hear you’re experiencing this issue. Please email the USPS Informed Delivery Mobile team at KH6WD0@usps.gov with more details so we can investigate this further. If you haven’t already done so, you may also want to consider downloading the latest version of the app, as updating may resolve the issue.

### 3/5 — Needs Fixing

*2026-04-22*

I love the idea of this app. I get the daily emails but this app is much more convenient. The app itself is laid out super nice and is very easy to navigate. My issue: I have to do the multi factor authentication every single time I log into the app even though I select ‘remember this device’ every time. It’s really inconvenient. I appreciate the security around it, but it would be great if it could truly remember my device so I didn’t have to do the MFA every single time. It’s a pain. I don’t mind logging in every time, but the multi factor thing shouldn’t be every time.

**Developer response:** Thank you for using Informed Delivery and for your feedback. We appreciate your suggestion and have shared it with our product team for consideration in future updates.

### 3/5 — Mail/Packages Left At Home

*2026-04-21*

I have filled out the papers to say where to leave my packages & they still want leave them where I’ve stated & had many taken because everyone could see them when they went by & called the PostMistress & she did her job, but my delivery driver no matter how often told, refuses to put it on my Back screened in porch by my back door, but leaves it all out in the weather. I’ve had items ruined by rain, fell off w/my mail w/it under a rubber band, came home to find them in the grass where they fell off the wall of my carport, & all I asked was her to walk 15 more steps to prevent it & I’m just simply tired of complaining because apparently no matter how much I do, I know she’s being told & yet still refuses to follow my wishes as posted on the letter she had me fill out where to put my Packages & found my mail all over the yard since it came out from under the rubber band because she wouldn’t put the mail in the box, I guess it took to much out of her day. I’m only wondering if anyone else has these issues because I’m about to get a Post Office Box & see if all my packages & mail fit in it or if I never get any mail because I’m tired of losing packages, reporting it, filing reports, & nobody being able to get her to simply follow simple directions as even told by her supervisor & head of our local Post Office!!!😡🤯🤐🙈

**Developer response:** We are sorry to hear you’re experiencing this issue. Please use the “Email Us” option within the Informed Delivery home page to contact customer support for further assistance.

### 1/5 — Not working correctly

*2026-04-07, version 1.1.0*

Shows I have mail coming but will not show a picture of what it is

## Frequently asked questions about Informed Delivery® Mobile

### What does the Informed Delivery® Mobile app do?

The Informed Delivery® Mobile application allows you to preview your USPS mail and packages before they arrive. You can receive daily notifications with images of your mail and get tracking updates for packages.

### What are the key features of the Informed Delivery® Mobile app?

Key features include daily digest notifications to preview mail and packages, grayscale images of letter-sized mail, interaction with digital content linked to mail, and USPS package tracking with delivery status updates.

### Is the Informed Delivery® Mobile app free to use?

Yes, the Informed Delivery® Mobile application is a free app provided by USPS. There are no costs associated with downloading or using its core features.

### What kind of mail can I see images of?

You can see grayscale images of letter-sized mailpieces that are processed through USPS’s automated equipment. Images are of the exterior, address side only. Not all mailpieces will have images available.

### When will my mail and packages arrive after I get a notification?

Receiving a notification does not guarantee same-day delivery. Mail and packages may not arrive the same day you get a notification; please allow several days for delivery.

## Version history (last 5 releases)

### 1.3.1 — 2026-08-21

1.3.1
- Fixed an issue preventing some accounts from logging in

1.3.0
- Added support for MPA accounts
- Added support for Schedule Redelivery
- Added support for Delivery Instructions
- Added support for Smart Locker QR Codes
- Various fixes and enhancements

### 1.3.0 — 2026-08-18

- Added support for MPA accounts
- Added support for Schedule Redelivery
- Added support for Delivery Instructions
- Added support for Smart Locker QR Codes
- Various fixes and enhancements

### 1.2.0 — 2026-05-31

- Add support for Mail Delivery Notifications
- Various bug fixes and enhancements

### 1.1.0 — 2026-03-17

• Dark Mode - Follow the system appearance or manually switch between Light and Dark.
• Tracking Deep Links - Tap a tracking notification to jump directly to the tracking details.
• General bug fixes and performance enhancements.

### 1.0.0 — 2025-09-17

No release notes.

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## More apps by United States Postal Service

- [USPS Mobile®](https://appshunter.io/ios/app/usps-mobile/id339597578)
- [USPS® AR](https://appshunter.io/ios/app/usps-ar/id854046810)
- [Informed Delivery®](https://appshunter.io/ios/app/informed-delivery/id1068536939)
- [USPS Zone](https://appshunter.io/ios/app/usps-zone/id1486660725)
- [USPS Ethics](https://appshunter.io/ios/app/usps-ethics/id1575603767)

All apps by United States Postal Service: https://appshunter.io/developer/339597581

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*