# Infoset — All-in-one customer service

> Unified platform for managing customer service and sales channels. (iPhone/iPad app by Infoset Teknoloji Anonim Sirketi.)

- Source: https://appshunter.io/ios/app/infoset/id1531308413 (this page in markdown: same URL + `.md`)
- Developer: [Infoset Teknoloji Anonim Sirketi](https://appshunter.io/developer/1531308415)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 38 MB
- Languages: English, French, Italian, Turkish
- Released: 2020-09-24
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/infoset/id1531308413/reviews.md

## What is Infoset?

Infoset iOS application allows you to manage all your support and sales channels such as incoming/outgoing calls, e-mails, live chat, social media from your iPhone and iPad devices.

With Infoset you can;
- Set up a cloud call center or cloud switchboard and manage all your business phones
- Automatically convert incoming emails into support tickets or sales opportunities and respond to them
- Create a live chat system and integrate it into your website or mobile application.
- Automate your support and sales processes with chatbots and automatic triggers
- Create a help center and share help articles for your customers

An Infoset account is required to use Infoset for iOS.

## Key features

- Manage calls, emails, live chat, and social media
- Cloud call center and switchboard setup
- Convert emails to support tickets
- Website and app live chat integration
- Chatbots and automatic triggers
- Create a customer help center

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/infoset/id1531308413/reviews.md

### 5/5 — Easy to use, complete solution

*2023-07-26, version 1.8.2*

Infoset is an easy-to-use, enterprise-ready customer service platform.

### 5/5 — Süper !

*2023-07-26, version 1.8.2*

🚀🚀🚀

### 5/5 — Good product

*2021-06-07, version 1.2.2*

Infoset is the easiest and most comprehensive customer service software we’re used so far. Recommended.

### 5/5 — Perfect

*2020-11-17, version 1.0.3*

It is really a satisfying experiance using the app. Thanks for infoset.

## Frequently asked questions about Infoset

### What is Infoset?

Infoset is a business application designed to manage all your customer support and sales channels, including calls, emails, live chat, and social media, from your iPhone and iPad.

### Does Infoset require an account?

Yes, an Infoset account is required to use the Infoset for iOS application. This ensures secure access and personalized management of your business channels.

### Can Infoset automate customer interactions?

Yes, Infoset allows you to automate support and sales processes using chatbots and automatic triggers, enhancing efficiency and customer response times.

### What devices does Infoset support?

Infoset is available on iPhone, iPad, and iPod devices, providing a flexible solution for managing your business communications on the go.

### How often is Infoset updated?

The latest version of Infoset is 1.10.0, last updated on January 21, 2026. Updates aim to improve functionality and user experience.

### Is Infoset free to use?

Yes, Infoset is available for free. There are no upfront costs to download or use the application for managing your business communications.

### Can I create a help center with Infoset?

Yes, Infoset enables you to create a help center and share help articles for your customers, providing them with self-service support options.

### Does Infoset have ads?

No, Infoset does not contain advertisements. The application is ad-free, allowing for an uninterrupted user experience.

## Version history (last 5 releases)

### 1.10.1 — 2026-04-07

Fixed two-factor authentication (2FA) screen not appearing after login
Fixed on-premise login flow
Added paste button to 2FA code entry screen
Improved autofill support on login screen
Security updates

### 1.10.0 — 2026-01-21

Notifications are now working
Fixed safe area padding issues on chat screens
Fixed notification badge display on profile tab
Fixed email viewer screen padding issues
Improved rich text editor stability
Added missing translations
General bug fixes and performance improvements

### 1.9.3 — 2025-07-10

Bug fixes and performance improvements.

### 1.8.2 — 2022-10-20

Bug fixes and performance improvements.

- Fix the crash problem on the chat window.

### 1.8.1 — 2022-10-16

Bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*