# InfraCo ISR — InfraCo ISR

> Mobile app for reporting and managing Telstra infrastructure service requests. (iPhone/iPad app by Telstra Corporation Ltd.)

- Source: https://appshunter.io/ios/app/infraco-isr/id1669393244 (this page in markdown: same URL + `.md`)
- Developer: [Telstra Corporation Ltd](https://appshunter.io/developer/315429741)
- Category: Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 17.0 · 131 MB
- Languages: American English, Arabic, Czech, Dutch, Finnish, Canadian French, German (Germany), Hebrew, Hungarian, Italian and 12 more
- Released: 2023-03-24
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/infraco-isr/id1669393244/reviews.md

## What is InfraCo ISR?

This mobile application is used to report Infrastructure Service Requests (ISR) for all Telstra Group Network Sites. Telstra employees can sign in using their Telstra ID, Telstra Contractors who do not have a Telstra ID and external users can reach out to their Sponsors in order to get an account created.

The Now Mobile app enable users to submit issues, requests, manage tasks and access company resources from anywhere. A user can use the Now Mobile app to do these tasks:
• Create and submit an issue of a facility asset
• Track the status of requests and issues
• Collaborate with our case managers.
• Receive notifications and alerts on important updates and changes
• Upload images and attachments to your requests.

## Key features

- Report infrastructure service requests
- Track request status
- Collaborate with case managers
- Receive notifications and alerts
- Upload images and attachments


## Frequently asked questions about InfraCo ISR

### How do I get an account for InfraCo ISR?

Telstra employees can sign in using their Telstra ID. Contractors and external users without a Telstra ID need to contact their Sponsor to have an account created.

### What kind of requests can I submit with InfraCo ISR?

You can create and submit issues related to facility assets. The app allows tracking the status of these requests and issues.

### Can I collaborate with others using InfraCo ISR?

Yes, the app enables collaboration with case managers. You can also upload images and attachments to your requests to provide more context.

### Does InfraCo ISR provide updates on requests?

InfraCo ISR allows users to receive notifications and alerts on important updates and changes related to their submitted requests.

### Is InfraCo ISR available on multiple devices?

Yes, InfraCo ISR is supported on both iPhone and iPad devices, allowing for access from various Apple mobile platforms.

### How often is InfraCo ISR updated?

The app was last updated on October 7, 2025, with version 20.0.1. This indicates active development and maintenance by the developer.

### What is the age rating for InfraCo ISR?

InfraCo ISR has an age rating of 4+, making it suitable for a wide range of users.

### Does InfraCo ISR have ads?

No, InfraCo ISR does not contain advertisements. The app is free to use without any ad interruptions.

## Version history (last 4 releases)

### 20.0.1 — 2025-10-07

•	Dynamically auto-fill inputs based on user selections on input form screens.
•	Define the visibility of specified areas of the mobile platform based on user attributes, by using user criteria permissions.
•	Auto-populate instance URLs when new branded app builds are requested and when existing branded apps are updated.

### 18.4.1 — 2024-12-12

•	Dynamically auto-fill inputs based on user selections on input form screens.
•	Define the visibility of specified areas of the mobile platform based on user attributes, by using user criteria permissions.
•	Auto-populate instance URLs when new branded app builds are requested and when existing branded apps are updated.

### 17.5.0 — 2024-07-29

•	Generate work order task closure notes using Mobile Resolution Notes Generation.
•	Display configurable pop-ups based on real-time conditions.
•	Benefit from the enhanced data visualization user experience.
•	Send users notifications defined as critical, irrespective of their notification settings.
•	Mobile App Builder is now integrated with Mobile Publishing so that admins can manage custom branded app requests and configure mobile apps in one tool.

### 15.2.0 — 2023-03-24

No release notes.

## More apps by Telstra Corporation Ltd

- [My Telstra](https://appshunter.io/ios/app/my-telstra/id543829966)
- [Belong](https://appshunter.io/ios/app/belong/id929905619)
- [Telstra Connect](https://appshunter.io/ios/app/telstra-connect/id1311148671)
- [Telstra Track and Monitor](https://appshunter.io/ios/app/telstra-track-and-monitor/id1483695256)
- [My Boost Mobile](https://appshunter.io/ios/app/my-boost-mobile/id1536871973)

All apps by Telstra Corporation Ltd: https://appshunter.io/developer/315429741

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*