# ING Australia Banking (Legacy) — Legacy ING App

> Mobile banking app for managing accounts, cards, and payments. (iPhone/iPad app by ING Bank (Australia) Limited.)

- Source: https://appshunter.io/ios/app/ing-australia-banking-legacy/id427100193 (this page in markdown: same URL + `.md`)
- Developer: [ING Bank (Australia) Limited](https://appshunter.io/developer/349621761)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 2.50/5 from 17 App Store ratings · 581 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 92 MB
- Languages: American English
- Released: 2011-03-26
- Data updated: 2026-10-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ing-australia-banking-legacy/id427100193/reviews.md

## What is ING Australia Banking (Legacy)?

Heads up! This is the previous ING banking app.

Looking for Savings Booster?

Savings Booster is available in the new ING Banking app. You can download our upgraded app by searching ‘ING Banking - Do Your Thing”. We're rolling it out in stages as additional products and features become available. 

A few things to know:
Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available.

ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823.

You can read our Terms of Use and Target Market Determinations at ing.com.au.

Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

## Key features

- Add cards to Apple Pay
- View cards digitally and securely
- Dynamic CVV for online transactions
- Round up transactions to save
- Real-time payments (NPP)
- Manage card PIN and limits
- Find Bank@Post locations

## What do users think of ING Australia Banking (Legacy)?

Reviews of ING Australia Banking (Legacy) are mixed: the Finance app is rated 2.5/5 from 17 App Store ratings. What users like most: easy to use, reliable. Top complaints: frequent crashes and bugs, lack of notifications. Summarized from real user reviews.

**Pros**

- 🚀 Easy to use
- 👍 Reliable
- 💰 Great interest rates
- 🚀 Fast transactions
- 👍 Simple and clean design

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Lack of notifications
- 🤔 Limited features compared to competitors
- 🔒 Poor security and fraud protection
- 🙄 Forced updates and login issues

**Commonly reported bugs**

- App crashing on login
- Inability to access account details
- Delayed or missing transaction updates
- Compatibility issues with new devices
- Unreliable app performance

**Most requested features**

- Spending categorization and budgeting tools
- Notifications for transactions and account activity
- Ability to manage accounts and cards from the app
- Improved search and transaction history features
- Integration with other financial services

## Is ING Australia Banking (Legacy) safe?

Not enough ratings yet to assess ING Australia Banking (Legacy).

## Is ING Australia Banking (Legacy) legit?

ING Australia Banking (Legacy) appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for ING Australia Banking (Legacy) is 78 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 581)

All indexed reviews: https://appshunter.io/ios/app/ing-australia-banking-legacy/id427100193/reviews.md

### 1/5 — Getting Worse

*2026-10-12, version 11.2.0*

Used to be great, but with every update they’re making it visually more garish. I know it sounds like a small thing, but your money app having an increasingly ‘cheap & plastic’ look really does take some of the joy out of saving 🙃 They’ve also removed the Savings Maximiser accounts now; this bank just keeps getting worse and worse

### 5/5 — Soooo much better than the new app

*2026-10-11, version 11.2.0*

Save your sanity and stick with this app for as long as you possibly can. The newer app is absolute rubbish.

### 1/5 — Bugged

*2026-10-11, version 11.2.0*

It won’t let me unlock the app, keep getting these messages “something isn’t working as it should be”

### 1/5 — Sad to see this one go

*2026-10-10, version 11.2.0*

This app was great. Clean, fast, reliable and no ads. It did everything I needed without getting in the way.

Unfortunately ING is decommissioning it in favour of the new app, which is a big step backwards. The new one is full of ads and bugs, and after trying it for a while I decided to switch banks rather than put up with it.

It's a shame ING didn't build on what already worked.

### 3/5 — Too easy to use

*2026-10-08, version 11.2.0*

It is very simple but too hard to find additional information. And it request me to download the other one but mixed up the passcode. Also, difficult to find their promotions information

### 5/5 — This version much better than the one they tried to force us onto

*2026-10-08, version 11.2.0*

Honestly I’ll go to a different bank if they make us go back to that “new” app. It was atrocious. This one is much better.

### 1/5 — Reduced functionality and features

*2026-10-08, version 11.2.0*

I’d never had an issue with the old app, so when ING indicated that their new one was highly recommended for use going forward I trusted it’d be a true replacement. I’ve found the interface far less intuitive however, and critically I can’t get Bpay to work for any new payees. Every time I try to enter the correct amount for a bill it throws an error claiming ‘this amount is not correct for this biller’ and won’t proceed. Using the web app or old app both work perfectly. Fix at least basic functionally before trying to shift people to incomplete experiences.

### 5/5 — Easy to use, everything you need

*2026-10-06, version 11.2.0*

This banking app is great, it shows all your accounts in one area. You can easily slide left or right between accounts. It’s easy to read, easy to use. 

The only thing it’s missing is notifications for transactions in/out and maybe a commonly used options for descriptions 

Otherwise this is the ing app you want to use. The new app is trash in comparison to this beautiful app 👌

### 1/5 — My accounts

*2026-10-05, version 11.2.0*

Why can’t I see my savings account in the app? It‘s inconvenient because I always have to use an internet browser.
I can’t use ‘transfer between my account’ in app.

### 1/5 — App no longer works

*2026-10-02, version 11.2.0*

EDIT  I noticed I can still access the “Internet” option on the app so I selected that.  Guess what? IT DOESNT WORK EITHER!  “Access denied”.  
Reading other reviews, it appears that the faults with the app have been flagged for some months and yet haven’t been resolved. Unbelievable. 

After the latest update, I keep getting “Something went wrong” messages on my iPhone app. I’ve tried deleting and reinstalling it but it still won’t let me in. If ING don’t fix it, I will change banks as I often need to transfer money when I’m not home and logging in to the website on a phone is too inconvenient.

## Frequently asked questions about ING Australia Banking (Legacy)

### What can I do with the ING Australia Banking app?

The app allows you to bank anytime, anywhere. You can add your ING Visa debit and credit cards to Apple Pay, view them digitally, and make secure online transactions with a dynamic CVV. It also helps you save faster by rounding up eligible transactions.

### What are the key features for managing my cards?

You can view your cards digitally and securely within the app. For your Orange Everyday account, you can change your card PIN, place your card on or off hold, or report a lost or stolen card. Additionally, you can add your ING Visa debit and credit cards to Apple Pay.

### Is the ING Australia Banking app free to use?

Yes, the app is free to download and use. Standard data charges from your mobile service provider may apply. The app does not have in-app purchases or a subscription model.

### What kind of payments can I make with the app?

You can make real-time payments with eligible accounts using NPP Payments. The app also allows you to change your Pay Anyone limit, providing flexibility in how you send money.

### Can I check my account balances without logging in?

Yes, the app offers the convenience of choosing to check the balances of your favorite accounts without needing to log in. This feature allows for quick access to your financial information.

## Version history (last 5 releases)

### 11.2.2 — 2026-10-22

Before you download: Have you seen our new ING app? Search for ‘ING Banking - Do Your Thing’ in your device’s app store to enjoy our latest banking features and manage your Savings Booster account.
As we continue to roll out the new ING app in stages, some products and features may not be available in the new ING app yet. But you can still manage them through Online Banking in the meantime.

### 11.2.0 — 2026-09-14

Performance improvements and bug fixes

### 11.0.2 — 2026-07-19

Performance improvements and bug fixes

### 11.0.1 — 2026-07-02

Performance improvements and bug fixes

### 11.0.0 — 2026-06-24

Performance improvements and bug fixes

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## More apps by ING Bank (Australia) Limited

- [ING Banking - Do Your Thing](https://appshunter.io/ios/app/ing-banking-do-your-thing/id6503263049)

All apps by ING Bank (Australia) Limited: https://appshunter.io/developer/349621761

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-23.*
