# ING Australia Banking

> Mobile banking app for managing accounts, cards, and payments. (iPhone/iPad app by ING Bank (Australia) Limited.)

- Source: https://appshunter.io/ios/app/ing-australia-banking/id427100193 (this page in markdown: same URL + `.md`)
- Developer: [ING Bank (Australia) Limited](https://appshunter.io/developer/349621761)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 2.50/5 from 15 App Store ratings · 519 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 92 MB
- Languages: American English
- Released: 2022-11-14
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ing-australia-banking/id427100193/reviews.md

## What is ING Australia Banking?

Spend LESS time doing MORE. With the ING mobile app, you can bank anytime, anywhere.

KEY FEATURES 

• Add your ING Visa debit and credit cards to Apple Pay  
• View your cards digitally and securely in the app 
• Make online transactions with peace of mind using a dynamic CVV 
• Round up your eligible transactions to help you save faster 


OTHER COOL STUFF
  •   Make real-time payments with eligible accounts (NPP Payments)
  •   Change your Pay Anyone limit
  •   Benefits and rebates tracker
  •   Choose to check the balances of favourite accounts without logging in
  •   View and share your statements
  •   Change your card PIN, place your card on/off hold, or report a lost/stolen card for your Orange Everyday account
  •   Find the nearest Bank@Post location by suburb or postcode


Terms of use and Security:
Read about the terms of use governing your use of this mobile application plus ING security policy and information.

* For the curious part of you 
Normal data charges apply. Please check with your mobile phone service provider for details. iPhone and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Using your mobile to bank with ING ~is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823.

## Key features

- Add cards to Apple Pay
- View cards digitally and securely
- Dynamic CVV for online transactions
- Round up transactions to save
- Real-time payments (NPP)
- Manage card PIN and limits
- Find Bank@Post locations

## What do users think of ING Australia Banking?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Reliable
- 💰 Great interest rates
- 🚀 Fast transactions
- 👍 Simple and clean design

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Lack of notifications
- 🤔 Limited features compared to competitors
- 🔒 Poor security and fraud protection
- 🙄 Forced updates and login issues

**Commonly reported bugs**

- App crashing on login
- Inability to access account details
- Delayed or missing transaction updates
- Compatibility issues with new devices
- Unreliable app performance

**Most requested features**

- Spending categorization and budgeting tools
- Notifications for transactions and account activity
- Ability to manage accounts and cards from the app
- Improved search and transaction history features
- Integration with other financial services

## Recent user reviews (10 of 519)

All indexed reviews: https://appshunter.io/ios/app/ing-australia-banking/id427100193/reviews.md

### 1/5 — Arghhh

*2026-08-20, version 11.0.2*

THIS IS THE SLOWEST APP!

On the spot trying to quickly transfer money which was super fast takes forever to load, forever to get into. Sort it out.

### 4/5 — Interest

*2026-08-18, version 11.0.2*

App counts your monthly interest payment in your end of month balance even though you earn it on the next day.

### 5/5 — Payment

*2026-08-18, version 11.0.2*

It doesn’t show your repayment amount unless if have a direct debit set up.  With all the interest rate changes that would be helpful as it’s also not listed on any emails, bank statements or otherwise. Just simply put the interest and principle as a payment that’s what customers want to be aware of with interest rate changes.

### 5/5 — You don’t know what you’ve got till it’s gone

*2026-08-17, version 11.0.2*

This app was fantastic! You only needed to add notifications to this one, not create a whole new app with none of the good features remaining. I’m using this one until it stops :(

### 2/5 — Leaving ING over no Garmin Pay

*2026-08-16, version 11.0.2*

The app itself is fine and generally easy to use. I recently moved my banking to ING and was initially happy with the switch, but I’m now seriously considering changing to a different bank. Discovering that ING Australia doesn't support Garmin Pay—and that there is no option to use my watch to pay—is a massive problem. It feels like a huge failure that lets down a significant proportion of active customers who rely on their smartwatches daily. I really hope ING fixes this gap soon, or I'll have to take my banking elsewhere.

### 1/5 — Used referral system but didn’t receive any funds

*2026-08-14, version 11.0.2*

Got my partner to sign up to ING for the referral system a while ago using my referral code. Just called up to follow up on why we didn’t receive $100 in our accounts . Support said nothing they can do .

### 1/5 — Bad design

*2026-08-11, version 11.0.2*

Whoever designed this should find a new job. Wanting to switch banks just because the interface is so horrible. I wish there was a rating less than 1 star. @ing change it please

### 1/5 — Absolutely useless App

*2026-08-11, version 11.0.2*

Got a new credit card.
Tried to activate it on a laptop using the URL that came with the card. Just told me to use the App
Can’t find anything on the App to activate a card!
Can’t find a human to talk to!
The “Help” doesn’t understand “activate card”

### 1/5 — Thanks for the threat

*2026-08-11, version 11.0.2*

The first contact I received was ING threatening to restrict my accounts if I don’t log in and confirm some information. 
Nice way to kick things off guys.
Then the app keeps crashing.
I do not enjoy any ING ‘experience’.

There is a bag to be eaten.

### 1/5 — Buggy

*2026-08-10, version 11.0.2*

First problem, forced to update so can’t look up client number in the old app. 
Finally logged in to the just installed NEW app and am told THIS APP is CLOSING! wtf?
3 weeks later, the new app is still telling me to update 

Have a look at INGs info page on new features. Other than chat and push notifications, it’s a list of things that aren’t in the new app!

## Frequently asked questions about ING Australia Banking

### What can I do with the ING Australia Banking app?

The app allows you to bank anytime, anywhere. You can add your ING Visa debit and credit cards to Apple Pay, view them digitally, and make secure online transactions with a dynamic CVV. It also helps you save faster by rounding up eligible transactions.

### What are the key features for managing my cards?

You can view your cards digitally and securely within the app. For your Orange Everyday account, you can change your card PIN, place your card on or off hold, or report a lost or stolen card. Additionally, you can add your ING Visa debit and credit cards to Apple Pay.

### Is the ING Australia Banking app free to use?

Yes, the app is free to download and use. Standard data charges from your mobile service provider may apply. The app does not have in-app purchases or a subscription model.

### What kind of payments can I make with the app?

You can make real-time payments with eligible accounts using NPP Payments. The app also allows you to change your Pay Anyone limit, providing flexibility in how you send money.

### Can I check my account balances without logging in?

Yes, the app offers the convenience of choosing to check the balances of your favorite accounts without needing to log in. This feature allows for quick access to your financial information.

## Version history (last 5 releases)

### 11.0.2 — 2026-07-19

Performance improvements and bug fixes

### 11.0.1 — 2026-07-02

Performance improvements and bug fixes

### 11.0.0 — 2026-06-24

Performance improvements and bug fixes

### 10.9.1 — 2026-05-20

Performance improvements and bug fixes

### 10.9.0 — 2026-04-23

Performance improvements and bug fixes

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## More apps by ING Bank (Australia) Limited

- [Do your thing - ING Banking](https://appshunter.io/ios/app/do-your-thing-ing-banking/id6503263049)

All apps by ING Bank (Australia) Limited: https://appshunter.io/developer/349621761

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
