# ING Business Romania — user reviews > 72 indexed App Store user reviews of ING Business Romania by ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI, rated 4.42/5 from 102 ratings. - Source: https://appshunter.io/ios/app/ing-business-romania/id1404346005/reviews - App overview in markdown: https://appshunter.io/ios/app/ing-business-romania/id1404346005.md - Rating breakdown: 5★ 76 · 4★ 3 · 3★ 1 · 2★ 3 · 1★ 11 ## Newest reviews (17 of 72) ### 4/5 — Nice app but has a nasty bug *2025-12-12, version 2.5.59* After an exchange or any other transfer operation, the bottom tab bar moves a bit down and the navigation and the app becomes unusable. It happens for some months already. ### 2/5 — Too many bugs for business banking app *2025-07-16, version 2.5.56* The most frustrating bug is the one when you make a payment and you cannot tap on the bottom meniu bar for another payment or whatever… you have to restart the app ### 3/5 — Problem after each payment *2025-06-02, version 2.5.56* After each payment, when navigating to Home page, the footer with the main buttons moves under the Home indicator bottom line and all buttons are disabled, meaning that I have to kill the app in order to make another payment. iPhone 15 Pro, iOS 18.5 ### 4/5 — Error in the app on iphone *2025-04-17, version 2.5.55* After I make a payment via the app and go back to the home screen, the taskbar below is not functional and I must restart the app in order to make another payment! App amd iOs version are up to date … . ### 3/5 — App not working on mobile data *2025-03-05, version 2.5.55* App won’t allow me to login if I’m using mobile data. It works fine if I’m connected to a WiFi network, but this defeats the purpose of the app if I cannot access it on my phone without a WiFi connection. ### 2/5 — Devine o aplicație de clasa inferioară *2024-08-01, version 2.5.50* În ultima perioadă aplicația ing business îmi deconectează contul și solicită activare în continuu ### 1/5 — Worst banking app *2024-05-07, version 2.5.46* The ing romania business app is by far the worst banking app I’ve encountered. The app is constantly giving errors or is unavailable. It’s on a bi-weekly basis that we’d get a message ‘Sorry! We are busy updating the ING business service’. I don’t know what constant updates these people are doing, as the app is never getting any better. I happen to use ING The Netherlands app as well and it’s a world of difference. Sadly, Romania with all its capable IT people can’t get a well-functioning banking app. ### 1/5 — Zero on update *2024-04-06, version 2.5.42* Every time you make an update, my app is useless, I need to delete it again and again, losing time; in the past the app was keep doing this like every 3 months or more, now it happens every 2 weeks; should I say that on every time I need to use the username/pass- they are not always working, I am not allowed to use an office email address (even Ing told me the office addresses are not working), and every time I have to lose extra time to call ING, around 10 min to explain and install it again and again, all this in 2024??? The notifications are not working at all ### 1/5 — The app keeps bringing me back to activation screen *2024-03-19, version 2.5.41* For some reason, the app keeps asking me to activate it even though I've done that a lot of times on the device that I am using it. This started happening a month or two ago. Now every time I try logging in I get prompted with the activation screen and that takes quite a bit of time to do before being able to use it. ### 1/5 — Update martie 2024 *2024-03-04* De la atâtea resetări ale aplicației gen please enter your ING business login credentials, acum chiar dacă aș vrea să le reintroduc pentru a suta oară pe anul 2024, îmi dă Activation failed You exceeded the number of allowed devices. Minunat! Mai bine rămân la acces web ca aplicația e total inutilă. Aș fi dat 0 stele dacă aș fi putut. Dar și la accesul web e o problemă de pe mobil. Site-ul nu e optimizat deloc pentru mobil. Dar deloc! **Developer response:** Buna, Andrei! Ne pare rau pentru neplacerire cauzate! Poti sterge dispozitivile active din ING Business web - Setari-Administrare - Mobile Banking! Poti avea maximum 10 dispozitive. ### 1/5 — Cea mai proasta aplicatie de mobile Banking *2024-01-02, version 2.5.39* Cea mai proasta si neintuitiva aplicatie de mobile Banking . La login imi cere parola de fiecare data dupa ce se inchide aplicatia, login cu fingerid nu funcționează , si in acceptiunea Product managerului care a gandit abominația asta e ok ca atunci cand dai click pe un cont in loc sa iti afișeze istoricul tranzacțiilor ei afișează datele contului…. De asemenea toate tranzacțiile au F2A cu SMS ca acum 100 de ani in loc sa iti vina fingerid , la fel si cand face ceva de pe aplicatia web de desktop tot sms trimit in loc sa faca autorizare cu faceid/Finger id. In-una din versiuni cand deschizi aplicatia in loc sa iti arate conturile /sumaruri, iti arata ecran principal cu creditele…. ### 1/5 — Aplicația se resetează și de mai multe ori în aceeași săptămână *2023-12-24* Cere din nou și din nou activarea cu toate ca a fost activată chiar în aceeași săptămână. O porcărie ### 1/5 — Not working *2023-11-22, version 2.5.39* The worst internet banking app. Always full of bugs, but in the last months nothing work anymore. Even though I reported the bugs and they knew about them, they didn’t do anything about it. They recommended to me to use the web version. :( ### 1/5 — Very Dissapointing *2023-08-31, version 2.5.35* I have been using Ing for my busniess account for almost an year and I am beyond dissapointed!!! I have to insert my password for around 3-4 times to enter the app, it keeps saying it’s the wrong password. (Mind you I don’t modify it and after a few attempts it works, so the password was correct from the first time). After I finally open the app, it randomly logs me out. I have delayed transactions because sometimes there are full days when I cannot use it ### 1/5 — Payment templates messed up *2023-08-03, version 2.5.35* The payment templates don’t have the name after an update 1 or 2 months ago. Instead you stupidly put the only name of the beneficiary which make the templates useless. I have, like majorities of the businesses, multiple payment to same beneficiary with different details and amounts, so now I have to enter each time and see which one is the one I need….. Because there is no template name!!!! Also the biometric login is broken…AGAIN! ### 1/5 — Broken Application *2023-07-31, version 2.5.33* Never works, if you manage to log in, it logs you out and makes you log back in again. Then, using the same password it tells you the password is invalid and locks your account even though the failure is with their servers. Again, the password is always the same filled by the password manager. Even if you manage to log it good luck trying to make any transactions. Absolute garbage, take your money elsewhere. ### 2/5 — Forced to activate account on each update *2023-07-25, version 2.5.33* I find it really annoying to activate my account over and over again when there’s a new version for the app…happened with the last version as well and even if I enabled the biometrics authentication it doesn’t show me anything on the login page. ## Most critical reviews (10 lowest-rated) ### 1/5 — bad and not acceptable *2026-02-07, version 2.5.59* How is it possible that half of the payment failed saying transaction not accepted and then it works ?? What kind of a joke is this. This is worse than BRD app. Fix the bugs, fire the developers and their managers ### 1/5 — Sooooo. WEAK *2025-10-01, version 2.5.56* Se blochează Se blochează Nu acceptă codul pin Iar se blochează Tastezi două litere Se blochează Nu recunoaște parola bună Se blochează ### 1/5 — Very bad experience with this app *2025-09-19, version 2.5.56* This app is continuously logging out, I cannot do anything. I started to do a payment and when I was about to complete it, it logged out. I entered the PIN to log in again and after 1 second it logs out again. A complete mess. I am really upset. I has asked to reset my PIN considering the fact that I have reset it one moth before, at the end when I am asked to use biometrics I accept and guess what, it is not working I receive an error. I don't understand how you could build such a bad app. I created the company account at ING because I have the personal account here and the app is good so I expected to have the same experience here, but I am very disappointed. ### 1/5 — Annoying *2025-08-04, version 2.5.56* A lot of issues while logging in. Either says that the pin is wrong (same pin which will work the next day), or it will log me out during an operation. After i make a payment the homepage bottom actions are not displayed correctly and ar not working, i have to log in again ### 1/5 — Need improvements *2025-05-22, version 2.5.56* App is outdated, and managing multiple businesses is not great. I get some crashes aswell, and overall interface is old and outdated. I also have to “activate” the app once a month, because it keep logging me out. Please look at Revolut Business and make something nice. Thanks! ### 1/5 — Aplicație de kkt *2025-05-07, version 2.5.56* Foarte slaba aplicația Nu își face update-ul, nu pot deschide aplicația, e horror Puteți renunța la aplicația aste de 2 lei ### 1/5 — Please fire the IT team and get better guys! *2024-11-11, version 2.5.53* I can’t use the business app anymore, because suddenly it refused my credentials. I can use the browser, though, so it’s not me! Tried to reinstall the app. Texts msgs do not arrive. Press resend 4 times. They arrived all together on the same time, a few hours later. Session expired. Tried again the next day. Texts arrive, emails don’t. Press “resend” 4 times. I got the emails all together 45 minutes later. Session expired. Tried again, texts arrive, emails don’t… So far, nothing. Urghhhh… Do you guys know how to handle these things or are you just playing around? Why shouldn’t I move my accounts to a bank with a professional IT team ? Just give me one single reason! ### 1/5 — App is crashing *2024-10-24, version 2.5.52* Stopped working suddenly. It’s not the first time. I ran iOS 18.0.1 and the app seems to be the latest version. I can’t even open it. Your app support in App store is not the actual app support. It’s a link to ING’s contact page. That’s not direct support. I don’t have time to wait on the phone for robots to get me to a person that has no clue about the business app. Until further notice you get my 1 star. ### 1/5 — Nu funcționează *2024-08-06, version 2.5.50* Un app catastofal. Functioneaza numai cand are chef. Daca vrei un app ca lumea alege o alta banca. ### 1/5 — Update martie 2024 *2024-06-22, version 2.5.48* De la atâtea resetări ale aplicației gen please enter your ING business login credentials, acum chiar dacă aș vrea să le reintroduc pentru a suta oară pe anul 2024, îmi dă Activation failed You exceeded the number of allowed devices. Minunat! Mai bine rămân la acces web ca aplicația e total inutilă. Aș fi dat 0 stele dacă aș fi putut. Dar și la accesul web e o problemă de pe mobil. Site-ul nu e optimizat deloc pentru mobil. Dar deloc! Update iunie 2024: Developerul nu a înțeles nimic din bugul raportat în martie. Da bineînțeles ca pot merge pe web și administra de acolo numărul de deviceuri active. Problema e la aplicație care random cere activare. Ca și acum! Am aplicații de la alte bănci mult mai prestigioase la nivel mondial și nu a fost nevoie decât de o singură activare în toți anii de folosință. La ING trebuie activata aplicația de minim câteva ori pe an. Probabil developerul crede ca noi ca romani suntem mai plictisiți și nu avem nimic mai bun de făcut decât să activăm aplicațîi așa just for fun. ## Most praised reviews (10 highest-rated) ### 5/5 — Notifications error *2025-09-11, version 2.5.56* Hello, for couple of days I don’t receive any push notifications although I have activated the push notification in app ### 5/5 — Smart security system *2024-06-05, version 2.5.48* Smart security system. I made a mistake with the password once and it asked me to change the password. Very good like that ### 5/5 — Login fail *2023-09-15, version 2.5.35* Since last update I don’t manage to login activate now the accout. ### 5/5 — Super fast! *2023-02-10, version 2.5.25* Cea mai rapida ! ### 5/5 — Buttons placed wrong *2022-12-12, version 2.5.19* The app is good overall, but the buttons for signing a payment are very low and stumbles upon the app bar from iOS and it makes them difficult to acces because I have to touch the corner of the screen. Please solve this issue. Thank you! ### 5/5 — A bit of work to set up *2022-11-17, version 2.5.16* A bit of work to set up but after that is great. I use it 95% of the cases when making payments. ### 5/5 — Worst *2022-10-31, version 2.5.16* I don’t understand how is possible to change in every 3 months the app. We have trouble to login, to export the statements. Guys do something! ### 5/5 — Biometrics not working anymore *2022-10-18, version 2.5.16* With the last update I can only login with password which annoying. Please fix this! ### 5/5 — Great *2022-09-21, version 2.5.9* Everything works great, I have only one problem. I’ve been trying to use biometrics and every time I try, the app is showing an error “Login failed”. ### 5/5 — Language selection *2022-05-25, version 1.5.4* after the last update I cannot find the language select option anymore. Please add this option again. Thank you! Fast support, you solved my problem and the app meets now all my expectations. Thank you very much 😀😀😀 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*